One Riverfront Plaza , Lawrence, KS 66044, United States
#3 of 15 hotels in Lawrence
Guests' ChoiceBased on 143 hotel reviews
8.2Cleanliness
8.8
Comfort
8.8
Location
9.2
Facilities
8.5
Staff
9.1
Value for money
8.1
Free WiFi
7.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 15 May 2024
Jennifer
United StatesThe lady that checked us out was super rude and embarrassed me in front of a group of people because I picked up papers directing families for KU graduations. She started yelling at me for no reason. I will never stay there again.
Breakfast was great, room was clean.
Stayed in May 2024
Reviewed: 10 May 2024
Sam
United StatesNone
Great customer service
Stayed in May 2024
Reviewed: 1 May 2024
Lawrence
United StatesBreakfast was horrible. Four "hot" dishes; three of which were revolting sausage in various forms that came out of plastic wrappers, the fourth, which might possibly have been good, they ran out of before I arrived at 8:45. Had to go elsewhere to buy a breakfast that human beings would actually eat.
The staff was friendly and pleasant--check-in and -out easy
Stayed in April 2024
Reviewed: 8 April 2024
Leah
United StatesMy bed was very uncomfortable. There was a big dip in the middle.
It was as expected.
Stayed in March 2024
Reviewed: 2 April 2024
Megan
United StatesOur room smelled musty and like a locker room. Turning on the AC helped.
Close to downtown. Could walk from the hotel to downtown. Also a short drive to the KU campus.
Stayed in April 2024
Reviewed: 18 March 2024
Natalia
GreeceWe stayed at the hotel for 7 days and our room was never cleaned.
Great location. Close to downtown and main street.
Stayed in March 2024
Reviewed: 19 February 2024
Nancy
United StatesNothing
The breakfast was good and offered many selections. All the staff were courteous and attentive.
Stayed in February 2024
Reviewed: 23 November 2023
Bennett
United StatesA bit of a challenge to find in downtown Lawrence. Getting the heater to kick in took some playing around.
Comfortable bed, big room, friendly staff, great price, great views of the Kansas River.
Stayed in November 2023
Reviewed: 17 November 2023
Brandy
United StatesWindows were very dirty.
By a river.
Stayed in November 2023
Reviewed: 30 September 2023
Geoffrey
BelgiumNice and big standard hotel. Parking was included, nice view on the river.
Stayed in September 2023
Reviewed: 22 September 2023
Diane
United Statesthat price for first night was more then secound night but not your fault
we went to the bird fair
Stayed in August 2023
Reviewed: 2 August 2023
Lindsey
United StatesThe website said pool was out of order so we didn’t bring suits but when we got there that wasn’t the case. Also, the room advertises a pull out bed, but it was nothing more than a twin trundle, and if you have anything more than a toddler they cannot fit in the “box bed trundle frame.” It was very very uncomfortable. Basically material covered springs.
Staff was friendly, breakfast was great! The room was nice and clean, with a great view of the river
Stayed in July 2023
Reviewed: 24 July 2023
Loren
United StatesThe jets in the hot tub could be better
Love the fact that the hotel was on the water
Stayed in July 2023
Reviewed: 11 July 2023
Laura
United StatesBreakfast was amazing!
Stayed in July 2023
Reviewed: 5 May 2023
Elizabeth
United StatesIt was older, hard to navigate the hotel, staff was friendly but very lazy. Front desk experience was ok, would not stay there again
It was close to college and downtown Lawrence
Stayed in April 2023
Reviewed: 14 March 2023
Crystal
United StatesFront desk staff could have been friendlier. Upon check-in, two employees were standing at the desk (one behind and one in front) talking. Neither acknowledged me even though I was the only person in the lobby around 7:30 pm. I thought the man standing in front of the desk was being checked in, so I waited patiently, but turns out he was an employee.
Breakfast was good and extremely quiet hotel, which I loved. Comfortable beds and not too far from restaurants and shopping.
Stayed in March 2023
Reviewed: 1 March 2023
Melinda
United StatesThe facility is odd. Lots of open, empty space in the public areas made it feel deserted. No comfortable place to sit in the room — the trundle bed is too deep and very hard. For this amount of money, I expected top-notch toiletries, complimentary bottles of water, etc.
Location is excellent.
Stayed in February 2023
Reviewed: 28 November 2022
Lindsey
United StatesWe know all property is non smoking, but it didn't make sense that there was no smoking on the back patio/walkway. It is outside and on the first floor. This means to smoke the guest had to go all the way up to the third floor lobby and out the front door to the parking lot. Just seemed a little silly when there was an outside area on the same floor.
Almost everything, over all the room was great and people were kind.
Stayed in November 2022
Reviewed: 13 November 2022
Joanne
United StatesHard to find the entrance after dark.
Location was excellent. Breakfast selection was good.
Stayed in November 2022
Reviewed: 12 July 2022
Willard
United Statescoffee and food to be hot
good variety, however food was not hot
Stayed in July 2022
Reviewed: 27 May 2022
Kristine
United StatesNot anything I can think of.
It’s close to downtown, clean & comfortable.
Stayed in May 2022
Reviewed: 21 May 2022
Mary
United Statesyou can hear trains passing through all throughout the stay. the breakfast was not as good as last time!
i liked the close proximity to Mass St. and the price
Stayed in May 2022
Reviewed: 2 May 2022
Esau
United StatesAfter staying there the next morning I developed a skin rash all over my body and had to seek medical attention. Don’t know if it was the detergent in the sheets or something else but a medrol dose pack and antihistamine is making it tolerable.
Stayed in April 2022
Reviewed: 18 April 2022
Marco
United StatesPool wasn't open and got locked out on the river front lol
Stayed in April 2022
Istanbul, Turkey
Salou, Spain
La Spezia, Italy
Santa Fe de Antioquia, Colombia
Sihanoukville, Cambodia
Kuala Lumpur, Malaysia
Florence, Italy
Makarska, Croatia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content