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Reviews of SpringHill Suites Napa Valley 3 stars

101 Gateway Road East, Napa, CA 94558, United States

#12 of 28 hotels in Napa

Guests' Choice

Review score

Based on 157 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.9

  • Location

    8.0

  • Facilities

    8.4

  • Staff

    8.8

  • Value for money

    8.1

  • Free WiFi

    9.3

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Showing 1 – 25

  • Reviewed: 28 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    The location and views from the property was a little disappointing, it is situated on a business park which is good for convenience but not so much for a holiday feel.

    This property is beautiful, lots of space to spread out and grand lobby entrance. Good breakfast offering.

    Stayed in March 2024

  • Reviewed: 13 March 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • King Studio with Sofa Bed
    • Stayed 7 nights
    • Submitted via mobile

    Lighting could be better in the sitting area.

    Very comfortable

    Stayed in March 2024

  • Reviewed: 4 March 2024

    8.0
    Friendly staff. Great for groups. Not over the top but clean and comfortable enough.
    • Leisure trip
    • Group
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    The location was a bit far from things - esp coffee shops. Coffee provided at breakfast was very watered down 🙂. Need a stronger cup.

    Friendly staff. Rooms were good. Nothing over the top but good for the night. Staff was welcoming, accommodating, and patient with a big group. Comfortable for gathering in the lobby and hanging out. Pricey for what we got.

    Stayed in March 2024

  • Reviewed: 9 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    I was charged twice for my room. I paid Booking.com $224 and was charged another $200 by hotel.

    Quiet, comfortable. Staff was accommodating.

    Stayed in February 2024

  • Reviewed: 28 December 2023

    8.0
    Good deal & great for EV charging overnight!
    • Leisure trip
    • Solo traveller
    • King Studio with Sofa Bed
    • Stayed 2 nights

    Hot tub was not working -- frigid cold! At least the pool was heated...

    Quiet location, friendly staff & clean, comfortable rooms. Best bonus = free EV charging for hotel guests (NOT JUST TESLA, also a few Level 2 chargers on-site!)

    Stayed in December 2023

  • Reviewed: 14 November 2023

    9.0
    Cold Shower
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 4 nights
    • Submitted via mobile

    We had a plumbing problem with the shower handle, which caused a couple cold showers. I requested a maintenance call but, no one was available on the weekend that could make the repair. Miss Diane at the front desk was very gracious and did what she could to accommodate us with the personnel she had available but, their wasn't anyone available for a maintenance call until Monday.

    It was just as I expected front Marriott overall and really well decorated.

    Stayed in November 2023

  • Reviewed: 27 September 2023

    9.0
    Very good
    • Leisure trip
    • Group
    • King Studio with Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    Spotlight above our bed kept falling out in the middle of the night!!

    Great room, great facilities, great breakfast.

    Stayed in September 2023

  • Reviewed: 31 August 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    The location

    Stayed in August 2023

  • Reviewed: 16 June 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 2 nights

    My tv kept losing it's signal. Lots of noise above us this time.

    Stayed in June 2023

  • Reviewed: 1 May 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    Unfortunately the pool was closed for repairs. Other than that, it was a great place to stay (especially with a family).

    The staff were extremely nice, the room was spacious and clean, and the breakfast was good. I also appreciated that there was a guest laundry room in the hotel.

    Stayed in April 2023

  • Reviewed: 29 March 2023

    9.0
    Beautiful views of Napa countryside from a safe and affordable property.
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 1 night

    I stay here often to attend medical appointments in Napa. It is a safe and beautiful property for myself and my daughter. Any special requests are always honored. The breakfast is very good and the rooms are clean, comfortable, and nicely set up with a sofa and desk area separate from the bed. Perfect if I have to do Zoom calls for work. I hope the pool and spa will be up and running soon. I would recommend this hotel to anyone wanting to visit Napa.

    Stayed in March 2023

  • Reviewed: 15 March 2023

    7.0
    Our room wasn’t clean. Specifically the bathroom.
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    property is dated and needs upgrade.

    location is great! breakfast was good and people were nice.

    Stayed in March 2023

  • Reviewed: 28 February 2023

    7.0
    Good value and comfortable facility
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 7 nights
    • Submitted via mobile

    Rooms are ready to be modernized

    Easy access, good parking and laundry availability.

    Stayed in February 2023

  • Reviewed: 23 February 2023

    8.0
    Very good
    • Business trip
    • Group
    • King Studio with Sofa Bed
    • Stayed 1 night

    Great selection for breakfast. Friendly bar tender. Great customer service and a clean and comfortable room perfect for a weekend work trip.

    Stayed in February 2023

  • Reviewed: 2 November 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    Prices jump for the weekend. Just be aware this property is 20 minutes south of Napa.

    Fresh, clean, roomy. Good breakfast.

    Stayed in October 2022

  • Reviewed: 1 October 2022

    7.0
    Nice facility but could use a few improvements.
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    The pillows and sheets were not soft. I’ve stayed at many other places who had much nicer bedding.

    The breakfast was nice, but the biscuits were dry and the sausage overcooked.

    Stayed in September 2022

  • Reviewed: 5 September 2022

    8.0
    Good for a short stay for a group. Generally quiet, got unlucky with noisy neighbor.
    • Leisure trip
    • Group
    • Studio with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Since the suite is long and narrow, and the AC unit is only at the window end near the beds, whoever sleeps on the sofa bed can get hot. Noise from neighboring guest repeatedly entering/leaving their room could be heard through the night.

    The two double bed suite was able to accommodate my group of four adults comfortably. Good facilities.

    Stayed in September 2022

  • Reviewed: 26 June 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 5 nights
    • Submitted via mobile

    Maid service was spotty. Had to call down to make sure room was serviced as one day it wasn't. Breakfast started off with a lot of options but daily midweek the options decreased until almost minimum choices.

    Clean facilities, very friendly staff, comfortable rooms. Good location. Very nice firepit and pool areas.

    Stayed in June 2022

  • Reviewed: 22 June 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 5 nights

    Only thing to recall is showers were very cold, no hot/warm water. Every day.

    Very nice location. Enjoyed.

    Stayed in June 2022

  • Reviewed: 16 June 2022

    9.0
    Pleasant stay. Comfortable bed.
    • Leisure trip
    • People with friends
    • King Studio with Sofa Bed
    • Stayed 8 nights
    • Submitted via mobile

    Too bad about the construction nearby.

    The grounds were really pretty and well kept. It was nice to have a laundry facility on site.

    Stayed in May 2022

  • Reviewed: 15 May 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 7 nights

    Met our needs. No Complaints

    Breakfast -good

    Stayed in May 2022

  • Reviewed: 28 March 2022

    9.0
    Superb
    • Leisure trip
    • People with friends
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Swimming pool and hot tub could be esthetically improved. The bubble in hot tub didn't work.

    Reasonable stay for last minute plan.

    Stayed in March 2022

  • Reviewed: 15 March 2022

    7.0
    we had a great time until the flooding.
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    our room flooded. the hotel grey water backed up into our room. the drains started to bubble then back up. called front desk they came right away gave us another room to shower but by the time I a came back for my items there was water on the floor outside of the bathroom.

    location and parking and coffee bar

    Stayed in March 2022

  • Reviewed: 27 February 2022

    9.0
    comfortable and pleasant
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    nothing I didn’t like

    great area

    Stayed in February 2022

Showing 1 – 25

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