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Reviews of SpringHill Suites St. Paul Downtown 3 stars

472 Jackson Street, Saint Paul, 55101, United States

#2 of 21 hotels in Saint Paul

Guests' Choice

Review score

Based on 476 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.4

  • Location

    9.0

  • Facilities

    9.2

  • Staff

    9.2

  • Value for money

    8.7

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Showing 76 – 100

  • Reviewed: 9 October 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Studio, 2 Queen, Sofa bed
    • Stayed 1 night
    • Submitted via mobile

    Room was super nice, clean and the beds were comfortable.

    Stayed in October 2022

  • Reviewed: 9 October 2022

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Studio, 2 Queen, Sofa bed
    • Stayed 1 night
    • Submitted via mobile

    Couch had stains, otherwise it was excellent all around. Comfortable, Clean and a good location!

    Stayed in October 2022

  • Reviewed: 15 September 2022

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Studio, 2 Queen, Sofa bed
    • Stayed 3 nights
    • Submitted via mobile

    very upscale - unexpected

    Stayed in August 2022

  • Reviewed: 3 September 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Studio, 1 King, Sofa bed
    • Stayed 1 night
    • Submitted via mobile

    Rooms were very clean and bed was super comfortable. Liked the security.

    Stayed in September 2022

  • Reviewed: 2 September 2022

    10
    love it girls went swimming
    • Leisure trip
    • Family with young children
    • Studio, 1 King, Sofa bed
    • Stayed 2 nights
    • Submitted via mobile

    nothing everything was perfect

    it’s close to where I live walking distance

    Stayed in June 2022

  • Reviewed: 2 September 2022

    10
    will come back for sure
    • Leisure trip
    • Couple
    • Studio, 2 Queen, Sofa bed
    • Stayed 4 nights
    • Submitted via mobile

    clean

    everyone was friendly and very helpful

    Stayed in September 2022

  • Reviewed: 31 August 2022

    10
    5 stars
    • Family with young children
    • Studio, 1 King, Sofa bed
    • Stayed 2 nights
    • Submitted via mobile

    Nothing. Excellent hotel.

    The customer service, food, and the entire hotel. It was a brand new hotel very clean and neat. I will go back.

    Stayed in August 2022

  • Reviewed: 22 August 2022

    9.0
    Exceeded our expectations! Very friendly staff. Easy check in. Very nice room.
    • Leisure trip
    • Family with young children
    • Studio, 1 King, Sofa bed
    • Stayed 1 night
    • Submitted via mobile

    Great location. Parking right in the building even though I had to pay to park it was nice to be able to take the stuff out of the vehicle right up the elevator to the room.

    Stayed in August 2022

  • Reviewed: 20 August 2022

    10
    comfortable
    • Leisure trip
    • Couple
    • Studio, 1 King, Sofa bed
    • Stayed 2 nights
    • Submitted via mobile

    none

    Everything was clean, and the staff was very nice

    Stayed in August 2022

  • Reviewed: 14 August 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Studio, 1 King, Sofa bed
    • Stayed 1 night
    • Submitted via mobile

    great location to our agenda, nice rooms and great breakfast

    Stayed in August 2022

  • Reviewed: 11 August 2022

    8.0
    very nice stay
    • Leisure trip
    • Group
    • Studio, 1 King, Sofa bed
    • Stayed 3 nights
    • Submitted via mobile

    location, pool wasn’t big enough or deep enough, no hot tub, parking isn’t free…

    the room was very nice

    Stayed in August 2022

  • Reviewed: 10 August 2022

    10
    Awesome hotel! great location! very clean & very safe!!!
    • Family with young children
    • Studio, 2 Queen, Sofa bed
    • Stayed 1 night
    • Submitted via mobile

    The one downside was that the pool area did not have a hot tub.

    We loved everything!!!

    Stayed in August 2022

  • Reviewed: 8 August 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Studio, 1 King, Sofa bed
    • Stayed 1 night
    • Submitted via mobile

    NA

    Shower and view from room

    Stayed in August 2022

  • Reviewed: 6 August 2022

    9.0
    It was a pleasant place to stay!
    • Leisure trip
    • Group
    • Studio, 1 King, Sofa bed
    • Stayed 3 nights
    • Submitted via mobile

    Housekeeping was every other day, didn’t really like how the bathroom was right in the middle of the room. Not the property but really no where close by restaurant or fast food around the area.

    We booked the 1 studio king bed and sofa bed. it was super nice and spacious. Very clean! Breakfast was included in our stay. They have a kiddie area pool for the kids which is wonderful!

    Stayed in August 2022

  • Reviewed: 5 August 2022

    10
    Great location, comfortable, well designed and a must stay!
    • Leisure trip
    • Family with young children
    • Studio, 1 King, Sofa bed
    • Stayed 2 nights
    • Submitted via mobile

    not enough breakfast options and the bath bar soap was a bit too oily for me.

    new, clean and friendly staff.

    Stayed in August 2022

  • Reviewed: 25 July 2022

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Studio, 1 King, Sofa bed
    • Stayed 1 night
    • Submitted via mobile

    Friendly and accomodating staff

    Stayed in July 2022

  • Reviewed: 24 July 2022

    9.0
    overall it was a pleasant experience
    • Leisure trip
    • Solo traveller
    • Studio, 1 King, Sofa bed
    • Stayed 1 night
    • Submitted via mobile

    Checking in was difficult since the front door was locked so I had to go through the parking garage to get into the building; my room was nice but a bit expensive

    great facilities, very clean, very friendly staff

    Stayed in July 2022

  • Reviewed: 17 July 2022

    10
    Heavenly comfort
    • Leisure trip
    • Family with young children
    • Studio, 2 Queen, Sofa bed
    • Stayed 1 night
    • Submitted via mobile

    nothing

    It was so very clean and new. Even the carpet looked nice. I loved the arrangement of the suite my sister and I shared with the desk and couch separated slightly from the bedroom area so one could get up early and work. The beds were really comfortable and clean feeling. Thanks for providing for a great stay!

    Stayed in July 2022

  • Reviewed: 11 July 2022

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Studio, 2 Queen, Sofa bed
    • Stayed 1 night
    • Submitted via mobile

    Only one sink in bathroom, if someone was using it then others had to wait to wash hands. you had to Pay for parking.

    The Beds were comfy. Breakfast was great. Pool was perfect temperature.

    Stayed in July 2022

  • Reviewed: 8 July 2022

    9.0
    Great stay for a family of 5!
    • Leisure trip
    • Family with young children
    • Studio, 2 Queen, Sofa bed
    • Stayed 1 night
    • Submitted via mobile

    Nothing but downtown St Paul isn’t quite rebounded from the pandemic and local unrest.

    Clean, modern and spacious rooms for our family of five. Great breakfast. Easy parking and a lot of security features.

    Stayed in July 2022

  • Reviewed: 3 July 2022

    8.0
    great
    • Leisure trip
    • Couple
    • Studio, 1 King, Sofa bed
    • Stayed 2 nights
    • Submitted via mobile

    small breakfast offer

    spacious and clean room. cosy bed. great location, near to restorants and bars. close to baseball stadium

    Stayed in June 2022

  • Reviewed: 2 July 2022

    10
    Best experience
    • Leisure trip
    • Family with young children
    • Studio, 2 Queen, Sofa bed
    • Stayed 4 nights
    • Submitted via mobile

    Everything was great!

    Great location! The cleanest hotel!

    Stayed in April 2022

  • Reviewed: 1 July 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Studio, 1 King, Sofa bed
    • Stayed 3 nights

    The battery was dead in the TV remote, but it wasn't a big deal. The TV was a big awkwardly positioned - but again not a big deal.

    The free breakfast was good, a lot of variety. The breakfast facilities were great, lots of room and a nice space. Everything seemed new and clean and worked well. Parking was secure and convenient,

    Stayed in June 2022

  • Reviewed: 22 June 2022

    8.0
    A great option for staycation or the business traveler.
    • Leisure trip
    • Solo traveller
    • Studio, 1 King, Sofa bed
    • Stayed 2 nights

    I wish there were more options of on site meals at different times of the day, and the water in the shower didn't get very hot. Further, the television was positioned awkwardly. If you had more than two people who weren't comfortable all squeezing onto the bed, it would be hard to find an angle at which they could all watch television together. Also, the woman who checked me in was very proficient and professional at her job, and seemed that she could and would answer any question one might have, but I wouldn't describe her voice or countenance as warm or welcoming.

    I didn't have breakfast there, because I am a night owl and didin't intend to get up in time. I knew that in advance though, and brought my own food. The mini fridge was a good size for the two days' worth of prepped meals I brought. When considering that, however, the reader should know that by two days' worth, I mean two quart-size tupperwares and two mason jars. The microwave would have been handy if I'd needed to heat anything, but the food I brought was meant to be eaten cold. The room was very sizeable for one person. Two people, especially a couple, would be just as comfortable. Three or even more might be okay if you planned on spending plenty of time outside of the room. I liked the view--didn't bother me that a lot of rooftops were included. I enjoyed seeing the greenery in the distance, steeples of nearby churches, and the picturesque streets with traffic going up and down. The air conditioning was great, and completely under my control. There were shades across the great big floor to ceiling window that were thin enough to let me see through them and enjoy the sun, but made me feel secure, as well as blackout drapes to draw across it at night. Everything was meticulously clean, modern, and comfortable with clean lines. Even the body lotion and hand soap smelled wonderful! Overall a great place to staycation and beat the heat for a few days.

    Stayed in June 2022

Showing 76 – 100

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