Reviews of The St. Regis Atlanta 5 stars
88 W Paces Ferry Rd, Atlanta, GA 30305, United States
#92 of 263 hotels in Atlanta
Guests' ChoiceReview score
Based on 46 hotel reviews
8.8Score breakdown
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Cleanliness
9.4
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Comfort
9.2
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Location
9.4
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Facilities
9.1
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Staff
9.3
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Value for money
8.0
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Free WiFi
6.2
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Showing 1 – 25
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Reviewed: 3 November 2022
Latrice
United States14 reviews2 helpful votes10Exceptional- • Leisure trip
- • Couple
- • Corner St. Regis Suite, Suite, Corner room, Balcony
- • Stayed 1 night
- • Submitted via mobile
the wait time on elevator
the spacious room
Stayed in October 2022
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Reviewed: 10 August 2022
Christina
United Kingdom20 reviews8.0“good”- • Leisure trip
- • Couple
- • deluxe, Guest room, 1 King, Balcony
- • Stayed 3 nights
- • Submitted via mobile
couldn’t us the dos as they were doing work . the gripe we have though is for the cost of the room the shower was poor , lacked pressure and was very basic .
nice elegant property
Stayed in August 2022
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Reviewed: 8 August 2022
Lucinda
United States1 review10“Amazing, I wish there was food served the whole day”- • Leisure trip
- • Solo traveller
- • Superior, Guest room, 1 King
- • Stayed 1 night
- • Submitted via mobile
Service by the pool was very slow, drink were subpar, food was amazing. I wish there was food served all day, I needed a meal at 3:15 prior to my departure for the airport and non of the restaurant were serving anymore I had to wait until 4 (which was too late)
Loved the room, and how quick service was
Stayed in August 2022
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Reviewed: 31 July 2022
George
United States1 review10Exceptional- • Leisure trip
- • Couple
- • deluxe, Guest room, 1 King, Balcony
- • Stayed 2 nights
- • Submitted via mobile
The food at the pool was super slow and wasn’t much quantity
Stayed in July 2022
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Reviewed: 17 May 2022
George
United States27 reviews5 helpful votes10“Miami prices in a not so Miami location. Atlanta is dangerous these days and most of my friends stay away. It was once s”- • Leisure trip
- • Couple
- • Superior, Guest room, 1 King
- • Stayed 1 night
- • Submitted via mobile
i think that when you are paying $700 plus a room they could throw in free ice etc you even get free ice in Hilton Garden Inns, but here EVERYTHING has to be tipped
There’s nothing to dislike about the hotel itself, it is fabulous, and the people are all so accomodating
Stayed in May 2022
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Reviewed: 5 April 2022
Jamie
United States1 review8.0“Very convenient, comfortable and safe.”- • Leisure trip
- • Solo traveller
- • deluxe, Guest room, 1 King, Balcony
- • Stayed 2 nights
- • Submitted via mobile
We’ll, housekeeping neglected to replace used coffee items from the day before, the tile in the bathroom was extremely dated and scuffed up and valet parking pricing was extreme for registered guests.
The noon check out time makes it most appealing to me. The gym was fantastic as was the staff.
Stayed in April 2022
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Reviewed: 26 February 2022
Chuck
United States1 review8.0“Quiet and romantic.”- • Leisure trip
- • Couple
- • deluxe, Guest room, 1 King, Balcony
- • Stayed 2 nights
- • Submitted via mobile
The internet. Difficult time connecting my laptop. Ended up with IT support for an hour sorting it out. Should not be that difficult. The TV didn’t have all the latest apps available…had a limited/fixed selection.
The food was great and the hotel was very quiet and elegant.
Stayed in February 2022
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Reviewed: 23 February 2022
Piotr
Poland9 reviews10Exceptional- • Business trip
- • Solo traveller
- • St. Regis Suite, Suite, 1 King, Alternate bed: sofa bed
- • Stayed 2 nights
Really nice hotel. Great location.The breakfasts are delicious ...
Stayed in January 2022
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Reviewed: 14 February 2022
Leonard
United States7 reviews10“A flawless getaway!!!!!”- • Leisure trip
- • Couple
- • Superior, Guest room, 1 King
- • Stayed 2 nights
- • Submitted via mobile
I honestly can't think of anything. I guess if I could mention one thing and it is absolutely not a game changer it would be more live music.
I like how personable the staff was, and also the little things, like the champagne and strawberries that was in our room, the personal note that was written by the Butler Staff, the extra candy that was delivered, the personal driver that was offered, the housekeeping staff, and an absolute special shout out to the gentleman who checked us in. I could literally go on.
Stayed in February 2022
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Reviewed: 11 November 2021
Monica
United States2 reviews9.0“fabulous”- • Leisure trip
- • Couple
- • Superior, Guest room, 1 King
- • Stayed 1 night
- • Submitted via mobile
nothing
location
Stayed in September 2021
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Reviewed: 28 September 2021
Victor
United States1 review10Exceptional- • Leisure trip
- • Couple
- • Superior, Guest room, 1 King
- • Stayed 1 night
- • Submitted via mobile
None
Everything
Stayed in September 2021
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Reviewed: 2 June 2023
Michael
United States8 reviews3 helpful votes2.0“Not worth the sticker shock on their nightly rate.”- • Leisure trip
- • Couple
- • deluxe, Guest room, 1 King, Balcony
- • Stayed 1 night
It just wasn't worth paying 3x next door. Their food options were very limited. They managed to somehow take forever to go get my car from the parking lot, almost made me late for the meeting I came to town for.
It's a beautiful hotel, the staff is very professional. It was a terrible value relative to so many other options nearby.
Stayed in May 2023
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Reviewed: 18 September 2022
Christopher
United States4 reviews1.0Very poor- • Leisure trip
- • Couple
- • Superior, Guest room, 1 King
- • Stayed 1 night
- • Submitted via mobile
His I was double charged when I checked in on August 22nd , despite multiple emails to them they have NOT responded.
Stayed in August 2022
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Reviewed: 15 December 2021
Maria
United States9 reviews3 helpful votes2.0“Disappointing. I will think twice before I book St Regis again!”- • Leisure trip
- • Family with young children
- • deluxe, Guest room, 1 King, Balcony
- • Stayed 4 nights
I was very disappointed: when I stay at a 5 star hotel I expect better service, competent and helpful staff, and better access to restaurants and bars. We booked 2 rooms for 4 nights and 1 room for 3 nights. 1) problems with billing. When we checked in they said that my sisters' credit card was declined, which was not correct. The day after we found out that they over authorized 4 times: twice on my credit card, one on the credit card of my sisters. They also charged the debit card of my son, despite when I checked in I asked to charge my card also for my son's room. We asked 3 times to staff at the receptio to fix the problem with no success. The bill of my son was wrong: they charged him for 4 nights instead of 3, as indicated in the reservation. The staff at the reception was incompetent and inexperienced. 2) problems with reservation. My son reservation was under the wrong name despite the correct name was spelled out on the booking.com reservation 3) problem with access to bar and restaurant. The evening we checked in we couldn't get a table at the restaurant and when we asked if we could eat at the bar they said that the bar was full. They suggested we order room service !
Breakfast was very average. Service slow.
Stayed in December 2021
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Reviewed: 29 August 2021
Lee
United States21 reviews2 helpful votes5.0“Short romantic stay”- • Leisure trip
- • Couple
- • deluxe, Guest room, 1 King, Balcony
- • Stayed 1 night
- • Submitted via mobile
Unfortunately, neither on the Booking.com nor the St Regis website did it highlight that there are extensive renovations taking place both inside and outside the property. As our visit started before lunchtime on a Friday it was pretty much impossible to enjoy any downtime in or around the hotel. As this was a very specific and special stay for my wife and I, should we have known this prior to booking, we would have stayed elsewhere.
Location, access and facilities.
Stayed in August 2021
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Reviewed: 8 July 2021
Oseni
Nigeria2 reviews5 helpful votes5.0“Did not get value for money spent”- • Leisure trip
- • Couple
- • deluxe, Guest room, 1 King, Balcony
- • Stayed 1 night
- • Submitted via mobile
The room that was supposed to be deluxe room with balcony had a door to an adjoining room which comprised the privacy of guest due disturbance from the adjoining room and also facilities provided were over priced. We did not get value for money spent
Stayed in July 2021
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Reviewed: 20 April 2024
Kelly
United States8 reviews2 helpful votes8.0Very good- • Leisure trip
- • Solo traveller
- • Superior, Guest room, 1 King
- • Stayed 2 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in March 2024
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Reviewed: 6 April 2024
Benford
Netherlands6 reviews10- • Business trip
- • Family with young children
- • Corner St. Regis Suite, Suite, Corner room, Balcony
- • Stayed 3 nights
- • Submitted via mobile
This review has been hidden because it doesn't meet our guidelines.
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Reviewed: 6 April 2024
Benford
Netherlands6 reviews9.0Superb- • Leisure trip
- • Family with young children
- • deluxe, Guest room, 1 King, Balcony
- • Stayed 2 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in April 2024
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Reviewed: 3 January 2024
Bernardo
Netherlands2 reviews9.0Superb- • Family with young children
- • Metropolitan Suite, 1 Bedroom Suite, 1 King, Balcony
- • Stayed 1 night
- • Submitted via mobile
There are no comments available for this review
Stayed in January 2024
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Reviewed: 31 October 2023
Daisy
United States14 reviews1 helpful vote10Exceptional- • Business trip
- • Couple
- • Superior, Guest room, 1 King
- • Stayed 1 night
- • Submitted via mobile
There are no comments available for this review
Stayed in October 2023
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Reviewed: 13 August 2023
Dominique
United States4 reviews10Exceptional- • Leisure trip
- • Couple
- • Corner St. Regis Suite, Suite, Corner room, Balcony
- • Stayed 1 night
- • Submitted via mobile
There are no comments available for this review
Stayed in August 2023
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Reviewed: 28 June 2023
Randolph
United States11 reviews2 helpful votes10Exceptional- • Leisure trip
- • Solo traveller
- • Superior, Guest room, 1 King
- • Stayed 1 night
There are no comments available for this review
Stayed in June 2023
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Reviewed: 18 May 2023
Alex
Colombia1 review9.0Superb- • Leisure trip
- • Group
- • Metropolitan Suite, 1 Bedroom Suite, 1 King, Balcony
- • Stayed 1 night
There are no comments available for this review
Stayed in May 2023
Showing 1 – 25
