4415 Frontage Road Northwest, Cleveland, TN 37312, United States
#22 of 22 hotels in Cleveland
Guests' ChoiceBased on 36 hotel reviews
8.8Cleanliness
9.3
Comfort
9.3
Location
9.4
Facilities
9.1
Staff
9.2
Value for money
9.0
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Showing 1 – 25
Reviewed: 31 May 2024
S
United StatesThe suite was very clean and the facility was well maintained and we felt very safe and secure. The prices were quite reasonable for the quality. The gentleman at the front desk was very helpful and answered all of our questions even allowing us to view a unit before renting. Would definitely stay again and recommend to others.
Stayed in May 2024
Reviewed: 30 May 2024
Nellie
United StatesThe only real issue were other guests yelling at each other in the courtyard. 2 nights they were loud past quiet hours. When called the staff took care of it.
The room is spacious and comfortable. The kitchen well stocked.
Stayed in May 2024
Reviewed: 30 May 2024
Ruth
United StatesThe charge for my dog. It was steep. $25.00 a day plus tax. She is a five pound Yorkie. That will cause me to go elsewhere.
This facility does exactly what people want. I was left alone for the whole week. I was treated like it was my apt.
Stayed in May 2024
Reviewed: 24 May 2024
Tiffany
United StatesEasy to hear people above you. Walls seem thin
Having the kitchen and separate bedroom
Stayed in April 2024
Reviewed: 20 May 2024
Karen
United StatesThey didn’t have breakfast
Clean, quiet
Stayed in May 2024
Reviewed: 19 May 2024
Lynn
United StatesNo pool
Everything
Stayed in May 2024
Reviewed: 13 May 2024
Richard
United StatesMore vending options would have been a huge plus. But it's right across the street from plenty of food and drink options. So it's not all bad.
Room was clean. Smelled great. Bed was comfortable. Sofa bed was easy to setup. Kitchen was well stocked with utensils and pots and pans to utilize for cooking.
Stayed in May 2024
Reviewed: 8 May 2024
Sue
United Statesbath tub was very very slippery. nothing to hold on to. needed to put a hand towel on the tub floor.
Stayed in May 2024
Reviewed: 4 May 2024
Ckrucker
United StatesWe were staying here to take care of our mother who had been hospitalized. The staff was amazing! Understood our dilemma and worked with us throughout our three week stay. They were all caring and very accommodating. When we needed anything they were there for us. It was a clean facility, inside and out. Close to many different dining options. All of us felt safe and would definitely reserve a room again.
Stayed in April 2024
Reviewed: 3 May 2024
Tami
United StatesBeautiful rooms with comfortable beds. The staff was exceptional
Stayed in April 2024
Reviewed: 3 May 2024
Ashley
United StatesNo hooks on doors to hang things, no drawers , laundry is too expensive , shower curtains are too high , they need more cooking things to rent out from the front.
That it is brand new and affordable . Love the extra doors that keep people out who shouldn’t be here.
Stayed in May 2024
Reviewed: 30 April 2024
Kafi
United StatesNothing
The property was clean, easy to locate I absolutely enjoyed my stay.
Stayed in April 2024
Reviewed: 30 April 2024
Danny
United StatesNo pool
The set up
Stayed in April 2024
Reviewed: 30 April 2024
Wilburn
United StatesNo soap to wash the dishes or to use in the diswasher.
The room was clean. Loved having a full-size fridge.
Stayed in April 2024
Reviewed: 29 April 2024
Honeychicky
United StatesMore silverware and dishes
Convenience
Stayed in April 2024
Reviewed: 29 April 2024
Vickey
United StatesNothing
So much space for such a reasonable price. Comfort was excellent, clean, everything great. Definitely would recommend and will use again.
Stayed in April 2024
Reviewed: 5 February 2024
Petra
United StatesWe didn’t like the noise from the I-75 even with the windows closed.
We liked the location and the set up of the room. Nice large fridge, cook top and enough pots pans plates etc.
Stayed in February 2024
Reviewed: 28 January 2024
Esteban
United StatesEverything is brand new big suites has everything that you would need if you like to cook only down side is that there is no breakfast other than that I really enjoyed my stay
Stayed in January 2024
Reviewed: 10 May 2024
Britney
United StatesWe went there because of weather to be safe and watch the storms on TV so we knew to get in the bathroom we have experienced a tornado and try to go to a safe place if bad weather since we live in a trailer and the TV went out as soon as the weather got here it was terrible
Very nice new
Stayed in May 2024
Reviewed: 6 May 2024
Jasmine
United StatesCharged different than booking.com price and didn't have hot water a few times but they fixed both
Nice and clean
Stayed in May 2024
Reviewed: 2 May 2024
Charles
United StatesAdvertised as pet friendly, but I was charged an extra $50 dollars since the pet was not an ADA. Responsible pet owners who keep pets from messing anything up in the room should not be charged especially if the hotel advertises they are "Pet friendly." This would not have been an issue for me had I not been somewhat surprised by the extra charge. My stay was short. An additional $25 a day can add up quickly for those with extended times. A $335ish stay for two nights (check in time was 3:00PM for first day) turned into almost a $400 dollar stay with the added charge. The distinguishing factors should be more apparent as people are reserving the room online. The beds are not as comfortable as they should be given the price you pay for the room. Also keep in mind that the staff do not operate like a traditional hotel staff. While they are friendly when you encounter them, you may have to reach out using the emergency number they provide to find someone during certain times. At checkout, no one was there to provide a receipt... had to go and search for someone.
The room itself was spacious. Everything you would likely need is available. It's basically like a decently furnished apartment. The location is great with many stores and dining options close by.
Stayed in April 2024
Reviewed: 29 April 2024
Sherry
United StatesAbsolutely no table, drawer, or luggage valet to put a suitcase on. All luggage/clothing stays on the floor. Tiny counter in vanity, no room for toiletries. Slippery/very slick shower. Had to use a towel in bottom of shower while showering. One towel hook, no place to hang towels, other than over protruding shower rod, thus dripping all over floor. No lighting in bedroom area other than landing strip lighting all over ceiling to wake the dead. One exception… tiny pin light near each bed but nothing anyone can use. No plugs, nightstands, or place to plug anything in such as clock, watch, breathing machine, etc. The hardest most uncomfortable chair and two seater sofa, about like park bench. The absolute worse was no 24 hr office to go to if doors don’t open or key card does no work. Supposed to be able to download key to phone but that was not working. It is such a problem that desk offers extra key cards to keep in car “just in case” you get locked out. No living room table, end table or anything. One TV tray/laptop was the only surface in LR. Will NEVER ever stay at one of these again! Staff was fine, its not their fault. Poor planning and design. Beds were fine
Adequate Parking, there was a dishwasher, convenient location, courtyard with grills.
Stayed in April 2024
Reviewed: 4 March 2024
Shea
United StatesFurniture was very uncomfortable and we had a lot of stink bugs in room
No breakfast but location was great
Stayed in March 2024
Reviewed: 22 May 2024
Kim
United StatesThere are no comments available for this review
Stayed in May 2024
Showing 1 – 25
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