Nothing, the staff were fantastic.

OUTSTANDING customer service!! Friendly and accommodating staff. HUGE beautiful rooms, at an excellent rate. Walking distance from all attractions.

Stayed in May 2024

Convenient location to Inner Harbor and concert venue Very clean Good breakfast

Stayed in May 2024

Nothing

I just wanted to take a moment to express my gratitude for Lilly’s warm hospitality during my breakfast visits at the hotel. Her genuine smile and kindness truly make each morning brighter.

Stayed in May 2024

Nothing

Everything was fantastic from A to Z

Stayed in May 2024

The directions don't take you right to the check-in area.

The room was spotless, and comfortable. The staff was extremely friendly and helpful. Breakfast was nice. We definitely plan on returning. We walked to the aquarium in under 5 minutes.

Stayed in May 2024

I didn’t like I didn’t have the room I booked the first day staying there. But my second day they put me in the correct room!

I’m looking to book another stay in a few weeks coming back with my two lil children .

Stayed in April 2024

N/A

Very spacious room, facilities slightly dated but clean, breakfast was delicious and staff were helpful, location was good, very close to the harbour.

Stayed in April 2024

Walking around the hotel in the evening is unpleasant.

Location is close to Baltimore's harbor, the hotel is wheelchair accessible. The room has a kitchenette. Sleeping is comfortable and so is the shower. Close to a mall across Hard Rock Cafe and the Aquarium.

Stayed in April 2024

N/a

The breakfast was very lovely! And very kind people! I really enjoyed my stay! Sincerely wiggins

Stayed in April 2024

The breakfast was so lovely. Always being replenished, and the lady on breakfasts was always happy to help. The room was clean and very well equipped. Huge fridge, working hob, kitchen utensils. Good supply of towels and dove products. Iron and board, plus complimentary laundry. They also had a gym. Rooms were large and bed very comfy.

Stayed in April 2024

The room was as per the pictures, but a bit outdated to my taste. Missing toiletries for the 1st night, like toothbrush and toothpaste. For the cost of one night one would expect that. Breakfast was included, there is definitely room for improvement though.

The location is good, one of the safer areas of Baltimore i would say. There are free buses and other lines available around which makes it easier to move around if you are not familiar with the city. Toiletries such as shampoo, shower gel, shower cap were available. The staff was lovely and efficient for check in and check out.

Stayed in April 2024

The staff was so friendly. The room was so clean and spacious. The old building is beautiful and wonderfully maintained. The breakfast was one of the best hotel breakfasts I've had. Great place!

Stayed in April 2024

Location busy streets, no parking,

Nice conversion of an older building

Stayed in April 2024

Fantastic building and great sized rooms. Feels like real luxury for a low price. Great breakfast. Top quality.

Stayed in April 2024

Breakfast, not many options

Location and cleanliness

Stayed in March 2024

The AC didn't work very well, but the maintenance person was gone - however the front desk guy came up and we did get it working it somehow - it didn't bother me, it was just one of those things.

Breakfast was very good. Location was perfect and the room was huge and had far more than we needed or expected.

Stayed in April 2024

carpet seemed 'dirty', am sure they vacuum it daily when switching out the rooms

staff very efficient, rooms other than carpet were wonderful, breakfast far exceeded expectations. beds comfortable bathroom clean

Stayed in April 2024

The gym was super dated and my exercise options were limited.

It was very well kept and the front desk staff were amazing! Made my first trip to Baltimore so comfy!! I will be back if I ever go to Baltimore again.

Stayed in April 2024

Didn’t realize there was a ton of sex shops and gentlemen clubs right behind the hotel. Not ideal when traveling with little ones. So families, be aware.

Hotel was beautiful, clean, and a short walk away from the Inner Harbor. Free breakfast was excellent and good options. Beds were incredibly comfortable. Also, look into the history of the building itself, interesting.

Stayed in April 2024

If the hotel can provide information about nearby parking lot, it would be great.

Great location, walking distance to inner harbor; good breakfast; clean room; friendly staff.

Stayed in January 2024

The parking situation is a bit frustrating, but such is city life.

Front desk was prompt in dealing with some rowdy guests down the hall and handled the situation appropriately. Rooms were clean and comfy, having the full kitchen was a wonderful bonus. Beautiful building!

Stayed in March 2024

The parking was a little confusing.

The rooms were large and comfortable. It was nice having a full size fridge and sofa in the room.

Stayed in April 2024

room, breakfast

Stayed in March 2024

N/A

Comfortable room, excellent location and great breakfast.

Stayed in March 2024