10201 Stonelake Boulevard, Austin, TX 78759, United States
#88 of 210 hotels in Austin
Guests' ChoiceBased on 374 hotel reviews
8.2Cleanliness
8.6
Comfort
8.6
Location
8.8
Facilities
8.3
Staff
8.9
Value for money
8.3
Free WiFi
7.9
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End of dialog contentReviewed: 23 April 2024
Robert
United Stateslocation/value
Stayed in April 2024
Reviewed: 13 April 2024
Becky
United StatesA little hard to navigate the area - but really our problem, not theirs.
Breakfast was great.
Stayed in April 2024
Reviewed: 13 April 2024
Marcus
New ZealandWe had booked a two bed apartment. When we tried to check in at 3.30 (30 mins early) we were told the room wasn’t ready (fair enough). When we returned at 10pm we were told that due to a “maintenance issue” we would have to have two separate rooms to get the three beds we’d booked. So we ended up with a King and Double in a two bed suite and a separate double for our 18 year old daughter at the other end of the property. This was okay for us but might not have been for others.
Easy parking. Comfy beds.
Stayed in April 2024
Reviewed: 12 April 2024
Ignacio
United StatesA little run down
The location was perfect
Stayed in April 2024
Reviewed: 10 April 2024
Doug
United StatesSee above
Rooms and breakfast good. Staircase and lobby need a makeover- staff was great
Stayed in April 2024
Reviewed: 7 March 2024
Chalice
United StatesSome areas, such as elevator and areas in hallways, appear beat-up (almost looking unclean).
Room was clean and comfortable
Stayed in March 2024
Reviewed: 24 November 2023
Ayala
United StatesNot all front desk was helpful nor knowledgeable. I had called to get information regarding my reservations and payment and staff was not clear on status. Also had a fedex package delivered and staff could not locate until I came back to let them.know that I had proof of delivery. Made me late for work.
Breakfast was good. Love that this is included. Wish it would be served for a later time.
Stayed in November 2023
Reviewed: 20 October 2023
Antronette
United StatesTV wouldn't work with HDMI cord to hook in laptop to do training zoom. The air-conditioner blowing in face at night. Placement could be better for vent.
Loved the variety at breakfast and it was different each day. But I'm an oatmeal fan and it was great to have cooked oatmeal and not packets to rehydrate. The staff kept it restocked and clean.
Stayed in July 2023
Reviewed: 2 October 2023
Jana
United StatesLoud and dirtier than I like.
Staff at front desk and safety precautions.
Stayed in October 2023
Reviewed: 20 September 2023
Robert
United StatesThe rugs are old and worn and dirty, the rooms have a bit of mildew smell
Very clean, nice touches with water and coffee during the day in the lobby.
Stayed in September 2023
Reviewed: 31 August 2023
Annie
United StatesCarpets clean ,elevator hot, unable to use key card if went outside or workout area, old furniture ,
Staff
Stayed in August 2023
Reviewed: 13 August 2023
Kyle
United StatesAC was pretty loud but it was over 100 degrees everyday of our trip
location is great for access to Domain and Arboretum, pool area is very nice and breakfast/coffee is awesome. On top of having traditional baked goods, cereals and hot items, they had kimchi and steamed rice for organization that was staying there! breakfast opens at 6:30a (coffee bar was usually open at 6) and on the last day when my sons and I had to leave at 6:15a the staff setting up was super helpful letting us grab some baked goods and fruit to go with a smile on his face and wishing us safe travels.
Stayed in August 2023
Reviewed: 24 July 2023
Rosalba
United StatesThere were no drinks like coffee and tea available in the suite at any time.
I loved the kitchen. It was nice to just step out the bedroom and make a coffee. Doors to the bedroom were great for privacy. The suite temperature was fresh. The shampoo, conditioner and body wash smelled like flowers, very refreshing. A tv in the living room and another at the bedroom was awesome. The outdoor sitting areas were very pleasant and relaxing. The channel line up was very nice, with a good variety of shows to pick from. The large window in the living room and bedroom were fantastic. The bed was very large and very comfortable. Breakfast had a large variety, and tasted yummy. The staff was very very kind and helpful. Fantastic employees
Stayed in July 2023
Reviewed: 22 July 2023
John
United StatesVery hot in the hallways and elevator
Good location
Stayed in July 2023
Reviewed: 4 July 2023
Milembe
United StatesThe old carpet, chair and old smell.
Stayed in July 2023
Reviewed: 19 June 2023
Viktor
BelgiumGreat, spatious rooms. Very friendly staff. Good beds and room well cleaned.
Stayed in May 2023
Reviewed: 2 June 2023
Lisa
United Statesno daily maid/ cleaning service.
Breakfast was the bomb.
Stayed in May 2023
Reviewed: 26 April 2023
Mark
United StatesClean rooms
Stayed in April 2023
Reviewed: 25 April 2023
Megleigh
United StatesEverything was wonderful.. breakfast was good and fresh.. AMAZING WAFFLES :)
Stayed in April 2023
Reviewed: 13 March 2023
Iqra
United StatesKitchen staff behavior
It's good
Stayed in March 2023
Reviewed: 13 December 2022
Lisa
United StatesKey card not working early mornings Housekeeping knocking at 8.30 am. Bed and pillows too soft
Large room. We'll equipped
Stayed in December 2022
Reviewed: 28 November 2022
Mahmud
United StatesThey had pork sausage. I don't eat pork.
Breakfast was ok.
Stayed in November 2022
Reviewed: 10 November 2022
Martha
Mexicowe have trouble with the shower
Nice breakfast, and the girl at the reception very nice , very quit and the room was very comfortable
Stayed in November 2022
Reviewed: 29 October 2022
Sandy
CanadaProperty needs a general clean, hallway carpets are dirty. We had a problem with the AC unit and were told that maintenance would come and fix it, but then told the next evening that maintenance didn’t work till the next day. They did move us to another room, and gave a discount for the room for those two nights. The night clerk that checked us in and out, seriously needs some customer service training. She was condescending, and very abrupt. She was really the only issue we had with our stay.
Location was ideal for activities we had planned. Breakfast was awesome. Lots of parking. Staff was pleasant.
Stayed in October 2022
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