5109 Frontier Mall Drive, Cheyenne, WY 82009, United States
#2 of 38 hotels in Cheyenne
Guests' ChoiceBased on 214 hotel reviews
9.3Cleanliness
9.6
Comfort
9.6
Location
9.4
Facilities
9.6
Staff
9.5
Value for money
8.9
Free WiFi
9.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 2 May 2024
Sandra
United StatesBreakfast was excellent. I love your yogurt bar with fresh fruit and granola. Good coffee too.
Stayed in May 2024
Reviewed: 15 April 2024
June
United StatesNothing!
Staff was very helpful. Room was well equipped. The complimentary breakfast was one of the most complete and best we've ever had. The Saturday morning French toast was outstanding.
Stayed in April 2024
Reviewed: 13 April 2024
Lennart
SwedenNothing
Everything was excellent!
Stayed in April 2024
Reviewed: 22 November 2023
Tina
United StatesAmazing location, very clean, friendly staff, and perfect for families! The rooms are big with full kitchen, pool/ spa, and fitness center too 10/10!
Stayed in November 2023
Reviewed: 16 November 2023
Annette
United StatesThe Breckfest was very good very nice place
Stayed in November 2023
Reviewed: 29 October 2023
Bree
United StatesIt was spacious
Stayed in October 2023
Reviewed: 29 October 2023
Crystal
United StatesN/A
Property is centrally located to restaurants and the mall for shopping/eating. Staff is always friendly, polite and welcoming. We always have an amazing time when our family stays here. Highly recommend this property.
Stayed in October 2023
Reviewed: 8 October 2023
Michelle
United Statesi wish i had more time to stay there
it was amazing, all hotels should use you as example, extremely friendly, extra clean , helpful on answering questions, the food was so wonderful and fresh , thank you for a great time there. A+
Stayed in September 2023
Reviewed: 29 September 2023
Judy
United StatesEvidently the people are allowed to smoke right at the entrance ~ different states have different rules about those things
Great floor plan for the room ~ really nice walk-in shower
Stayed in September 2023
Reviewed: 11 September 2023
Judela
United StatesEverything
Stayed in September 2023
Reviewed: 28 August 2023
Carol
United StatesI found it odd that the hand soap is fastened to the wall about a foot from the sink. That was inconvenient. The sinks are very high. I'm short and can hardly lean over the sink. There isn't anything anyone can do about this, but I don't like that the bathroom area is open and right next to the bed, Though there is a door to close off the toilet and shower, the light from the sink area is right in your face if you're in bed. There was only one luggage rack. It would have been nice to have 2. TV could have more channels, but it did have movie channels.
We like the cleanliness and friendly staff. My request for extra pillows and towels were in the room. The backyard is a great place to sit and have a cup of coffee in front of the fire pit. We enjoyed the complimentary cookies. The rooms are spacious and clean. Love the control for A/C and heat. The kitchen is nice. It's great to have a fridge and microwave. Love the free wifi.
Stayed in August 2023
Reviewed: 27 August 2023
Jerilyn
United StatesNothing
Spacious accommodations. Friendly and helpful staff
Stayed in August 2023
Reviewed: 17 August 2023
Gerlach
United StatesEasy checkin- great space in the two bedroom suite.
Stayed in August 2023
Reviewed: 14 August 2023
Sean
United StatesPrice was a bit high for me. I don't know know Cheyenne well but the location felt a touch inconvenient. Was a bit of a winding/twisty path to get anywhere. Not terrible (10-15 min by car) but not ideal. Little pet peeve: increasingly common thing where the TV is weirdly offset from the bed in a way that you can't watch TV there. Didn't come up for me on this trip since we weren't there long but I've been annoyed by that layout in other stays.
Unusually nice pool (large, comfortable temperature), solid exercise facilities, lovely courtyard, comfortable bed. Honestly the room was almost too nice for a quick 1 night stay (very spacious + kitchenette.) Friendly and welcoming desk staff. Business center actually came in handy.
Stayed in August 2023
Reviewed: 13 August 2023
Candy
United StatesNothing everything was perfect
Very clean and comfortable. Room are excellent!
Stayed in August 2023
Reviewed: 19 July 2023
Terry
United StatesLuke the patio areas.
Stayed in July 2023
Reviewed: 14 July 2023
M
United StatesThe pet fee was $150 to one night for a small well behaved dog. Paid it because had no choice. But a per day boarding fee in Chico is $50 per day. So $150 / day is outrageous!
Great suite, clean and comfortable
Stayed in July 2023
Reviewed: 13 June 2023
Razvan
Romaniasuper staff!
Stayed in June 2023
Reviewed: 14 April 2023
Harout
United StatesNot applicable
Staff was incredible..thank you to Adam, Chris, Emily and everybody at the hotel. Feels like home every time ❤️
Stayed in April 2023
Reviewed: 28 March 2023
Hardin
United StatesCost was high. Eggs on the breakfast bar were pretty bad.
Kitchenette Pool
Stayed in March 2023
Reviewed: 20 March 2023
Diana
United StatesThe property was very clean, well-maintained and the staff was exceptionally friendly from the front desk to the housekeepers to the kitchen staff , Everybody had a smile on their face and were extremely friendly and helpful.
Stayed in March 2023
Reviewed: 16 January 2023
Quentin
United StatesBlankets were like sheets and the room was cold
Really clean and excellent staff
Stayed in January 2023
Reviewed: 16 January 2023
Marianne
United StatesVery clean and quiet. Free laundry facilities!
Stayed in January 2023
Reviewed: 24 December 2022
Anne
United Statesthe heater fan made a loud noise about 4 times during the night, only for a few seconds but it alarmed (and woke) us the first time.
we stopped at the property due to a winter storm. liked that there was dinner available on a Wednesday, and a good breakfast in the morning.
Stayed in December 2022
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content