2351 West Loop South, Houston, 77027, United States
#28 of 424 hotels in Houston
Guests' ChoiceBased on 227 hotel reviews
8.9Cleanliness
9.1
Comfort
9.2
Location
9.2
Facilities
9.2
Staff
8.8
Value for money
8.9
Free WiFi
8.8
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End of dialog contentReviewed: 17 May 2024
Rere
United Statesfriendly staff, clean all around, rooms have a full kitchen, and nice attractions near by.
Stayed in May 2024
Reviewed: 24 April 2024
Christon
United Statesclean rooms
Stayed in April 2024
Reviewed: 21 April 2024
Asmau
NigeriaNothing
Great location. The staff were very friendly and helpful.The complimentary breakfast was rich. I will definitely return to this hotel.
Stayed in April 2024
Reviewed: 29 January 2024
Coleisha
United StatesYou can hear the traffic no matter how high up you are . Nothing a little loud tv can’t fix though .
Loved everything about the hotel. Loved the kitchen especially was easy to go right down the street to target and get groceries to cook instead of eating out . Will definitely be back again .
Stayed in January 2024
Reviewed: 17 December 2023
Gapchup
IndiaThere's absolutely nothing which I did not like.
Cleanliness. Excellent staff and very friendly atmosphere
Stayed in December 2023
Reviewed: 5 November 2023
Terica
United StatesN/A
The property was AMAZING! What I liked most about this hotel was its cleanliness and the hospitality from the staff! If I could give 1 million stars, I WOULD!
Stayed in October 2023
Reviewed: 17 October 2023
Carlos
Brazilto pay to park the car
gym, swim pool and room were nice
Stayed in October 2023
Reviewed: 10 August 2023
Kevin
United StatesRoom service didn't show
Breakfast was good
Stayed in August 2023
Reviewed: 8 August 2023
Susan
United StatesThe staff was so nice and welcoming! The rooms were amazing comfortable beds great TV easy to access Wifi etc.. Outstanding breakfast too!!! We loved our stay!!
Stayed in July 2023
Reviewed: 4 August 2023
Ehinomen
NigeriaEverything about the hotel from location, staff and hospitality.
My stay was fantastic but the breakfast can do with more variety but it was generally good.
Stayed in August 2023
Reviewed: 29 July 2023
Alicia
TajikistanI liked the room was very modern, and basically sound proof. We were located facing the pool and the freeway and we didn’t hear any talking or traffic. And the drinks at the bar was a plus+
Stayed in July 2023
Reviewed: 1 July 2023
Henrietta
GhanaThey insisted on a security deposit and two months after my stay they have failed to refund it
The breakfast was great
Stayed in May 2023
Reviewed: 1 July 2023
Ronald
United StatesNo complaints
I missed the breakfast but I enjoyed the atmosphere alot
Stayed in June 2023
Reviewed: 20 June 2023
Kathy
United StatesEverything was great!
Stayed in June 2023
Reviewed: 26 May 2023
Hoomaan
United StatesThe room price is already high, so having to pay for the parking separately was a bit annoying and unreasonable
The staff were professional, respectful, and understanding. The room amenities were also satisfying and nice
Stayed in May 2023
Reviewed: 25 May 2023
Audrey
United StatesThere was hair in the shower and fingerprints on the shower door. Means it wasn't thoroughly cleaned.
The hotel was in a central location, close to shops and restaurants. The staff was friendly. The breakfast was good. The room was clean, though the bathroom could use a bit more attention. The bed was comfortable.
Stayed in May 2023
Reviewed: 24 May 2023
Baghdadi
Saudi ArabiaKeep in mind that you have to pay for parking, there is no free parking available. Also, when you check in, there is a must $200 fee for the mini convenience store in the hotel. They will reimburse you the amount after check out. And also, you have to ask for housekeeping; it wont expected unless asked for. Double check on the TV your billings, they incurred a parking fee on my room even though i did not ask for it.
All in all, this was a very good hotel and stay; the hotel is new and decent. the staff are friendly and helpful. The room is good and new furniture, fridge and all amenities. The breakfast is well made and maintained. A very impressive "3 star" hotel. it deserves more.
Stayed in May 2023
Reviewed: 14 May 2023
Bernard
GhanaThe policy of no cash payment
Stayed in May 2023
Reviewed: 14 May 2023
Nicolas
ArgentinaLaundry
Location and breakfast good
Stayed in May 2023
Reviewed: 24 April 2023
Bangtan's
United StatesCouldn't work the air or the tv
The place was nice and close to the NRG stadium.
Stayed in April 2023
Reviewed: 12 April 2023
Taliaha
United StatesBreakfast was great
Stayed in April 2023
Reviewed: 27 March 2023
Ryan
United Statesprices at the hotel store were very high. $6 for water $7.50 for a bag of popcorn.
location I felt safe and it was clean. there were some people that got rowdy and loud on our floor and it was quickly handled.
Stayed in March 2023
Reviewed: 28 February 2023
Mariah
United StatesNo long length mirror in the rooms. Nothing else.
Good breakfast. Very clean and polite service. Very comfortable.
Stayed in February 2023
Reviewed: 15 February 2023
Jasmine
United StatesThe breakfast was the only thing I didn't like the orange juice dispenser had a nasty smell to it in the inside of it when the lady was changing it out. Also the waffle mix has to be the problem because the waffles look scrumptious until you put your syrup on them an taste them they start to get a real mushy taste in your mouth real fast 😖 the bacon was also horrible and the oatmeal looked like porridge an the carton eggs were also disgusting!
The hotel over all was amazing, quiet, comfy, an beautiful 😍 We will definitely be coming back! I was in love with the bed and how the room was set up
Stayed in February 2023
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