420 West Park Drive, Palmdale, CA 93551, United States
#14 of 19 hotels in Palmdale
Guests' ChoiceBased on 145 hotel reviews
7.7Cleanliness
8.0
Comfort
8.4
Location
8.1
Facilities
8.1
Staff
8.2
Value for money
7.7
Free WiFi
7.1
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End of dialog contentReviewed: 19 February 2024
Michelle
United StatesBugs in the bathroom, dead bugs on my cover, no way to turn off the ice maker so it produced ice all night. Don’t waste your time getting up for breakfast, the fruit was old, not many options, watery oatmeal, biscuits and gravy, pork sausage, toast , cereal and yogurt.
The amount of space, the two separate rooms and bathrooms, fairly clean. The hotel was very quiet and parking was easy. Very close to freeways, gas stations, and a few food spots.
Stayed in February 2024
Reviewed: 29 January 2024
Craig
United StatesI had one problem with people above me being very loud when walking around
Everything was perfect comfortable and clean
Stayed in November 2023
Reviewed: 11 October 2023
Terri
United StatesThe Jacuzzis wasn't working
Very nice quiet and alot of amenities
Stayed in July 2023
Reviewed: 28 September 2023
Jose
United StatesPool was little dirty and didn’t have a heater
Clean, quiet and affordable
Stayed in September 2023
Reviewed: 11 September 2023
Rosy
United StatesWhen checking in Friday night, the lady at the front desk said she could not check us in because my name was not on the booking even though I was showing her it was. She argued with me that she couldn't check me because my name was not on the reservation when my name was clearly on there.
Rooms are big and clean.
Stayed in September 2023
Reviewed: 24 July 2023
Amanda
United StatesThere were ants and spiders on the king side of the room . The hot tub was closed until my last day. The pool was dirty on the first day I went to swim but some maintenance guy had come after 10 minutes to clean it which he said would take 30minutes but after I waited and he was done he said it would be another 30 before we could get in so I wasted my time and left. The keys demagnetized easily so I had to continue going to the front to get them recharged. The hot Breakfast was good the first day but the next couple days were just okay. Hard biscuits and untasty sausage on one occasion. The fridge in the room also had broken shelves and cracked drawers. Washers were stinky and moldy.
The maintenance man at night was nice and opened up the spa. He helped me get into the room since my card kept demagnetizing. He was very helpful. Security at night was also nice.
Stayed in July 2023
Reviewed: 13 July 2023
Corrina
United StatesThe Jacuzzi wasn’t working
It was quite and clean
Stayed in July 2023
Reviewed: 9 July 2023
Jennifer
United StatesPricing that included a needless night
Stayed in July 2023
Reviewed: 25 June 2023
Mark
United StatesCould not steam on tv
Ok
Stayed in June 2023
Reviewed: 22 June 2023
Jhen
United StatesThe TV in the living room didn't work. The room was very simple wasn't anything like my last stay. Basic
The comfort was nice everything was clean
Stayed in June 2023
Reviewed: 5 January 2023
Jade
United StatesBed was a bit uncomfortable but otherwise great.
Good location, kitchenette was stocked with dishes and ready for cooking, it was great.
Stayed in January 2023
Reviewed: 28 December 2022
Erma
United StatesI did not Luke the staff who I felt rushed is put of the room.
The room was nice and spacious. Loved the amenities and the toiletries they provided.
Stayed in December 2022
Reviewed: 6 October 2022
Bertha
United Statesbathroom
Stayed in October 2022
Reviewed: 29 September 2022
Anita
United StatesSwimming pool too small
Location
Stayed in September 2022
Reviewed: 2 July 2022
Tamera
United Statesthe size of the be dfx loooom
Stayed in June 2022
Reviewed: 21 May 2022
Bruce
United Statesi had a small problem with the breakfast because you were missing some main items.....your picture had bacon and sausage and there was no bacon or sausage available...the rest of the breakfast was really good though
Stayed in April 2022
Reviewed: 27 December 2021
Tylina
United StatesFirst night, we realized that the bath was clogged horribly. Maintenance was great at fixing it quickly. Then, one of the burners on the stove didn't work at all, and the other worked when it wanted to. The trash cans are about the size of a toddlers shoe box. And some of the outlets didn't work.
The gal that checked us in & out was extremely nice! The bed and pillows are super comfortable. Anything we needed, they were able to get in a timely manner. The room was very spacious and cozy. I'm glad the room was equipped with cooking utensils and a regular size fridge.
Stayed in December 2021
Reviewed: 8 December 2021
Patricia
United StatesIt was not a thing I did not like. I liked it a lot and like I mentioned before I would love to stay again in this place again and recommended to others.
Location and staff was very nice and friendly. Room was very nice and clean. I will love to stay again for a whole weekend just to relax and enjoy reading and quietness
Stayed in November 2021
Reviewed: 28 October 2021
Latonya
United StatesThe cost.
Everything else!!!
Stayed in August 2021
Reviewed: 7 September 2021
Michael
United StatesHandicap parking is very bad. there are two vehicles parked in the first 2 spaces, closest to the entrance. That appear to be there long term. One is very dirty the other parked on the wheel chair ramp and early blocking the parking space. I told the desk. Not like they cared. I am 78 year old 100% disabled veteran, using a walker and bilateral leg braces. they gave me the farthest room from the lobby... Very difficult on me You have to wait at the desk, because the employee is busy reading or watching a movie in the office. Not much help especially after 4. She made it seem like we were a bother
Room was good.
Stayed in September 2021
Reviewed: 1 September 2021
Latonya
United StatesA little pricy for my traveling stays. Also they put me on a "list" for extra towels the first night and they never got delivered.
Very clean very comfortable. We enjoyed it so much we extended our stay.
Stayed in August 2021
Reviewed: 1 July 2021
John
United StatesYour staff were very rude non professional I was very upset by them im handicapped and have heart conditions they accused me and my guests of funding an illegal substance in the room honestly im thinking of sueing you for slander and defimation of character im not pleased at all I spent a large amount of money there only to be treated like this its not acceptable
It was ok
Stayed in July 2021
Reviewed: 6 June 2021
Daisy
United StatesWoke up at 5am to kids or someone jumping from chairs to couch to chair again. Called customer service, noise never stopped 😒 checked out at 12 and noise was still going. Also only 1 roll of toilet paper for 4 people🧐
Stay here for a soccer tournament, like that the room was spacious. Staff was friendly and care to our service.
Stayed in June 2021
Reviewed: 21 May 2021
Mike
United StatesN/A
Suites are perfect size for traveling with an infant.
Stayed in May 2021
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