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  5. Reviews of Staybridge Suites Palmdale, an IHG Hotel

Reviews of Staybridge Suites Palmdale, an IHG Hotel 3 stars

420 West Park Drive, Palmdale, CA 93551, United States

#14 of 19 hotels in Palmdale

Guests' Choice

Review score

Based on 145 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    8.4

  • Location

    8.1

  • Facilities

    8.1

  • Staff

    8.2

  • Value for money

    7.7

  • Free WiFi

    7.1

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Showing 1 – 25

  • Reviewed: 19 February 2024

    7.0
    It was decent, but check covers thoroughly, mine had dead bugs
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Bugs in the bathroom, dead bugs on my cover, no way to turn off the ice maker so it produced ice all night. Don’t waste your time getting up for breakfast, the fruit was old, not many options, watery oatmeal, biscuits and gravy, pork sausage, toast , cereal and yogurt.

    The amount of space, the two separate rooms and bathrooms, fairly clean. The hotel was very quiet and parking was easy. Very close to freeways, gas stations, and a few food spots.

    Stayed in February 2024

  • Reviewed: 29 January 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Suite
    • Stayed 1 night
    • Submitted via mobile

    I had one problem with people above me being very loud when walking around

    Everything was perfect comfortable and clean

    Stayed in November 2023

  • Reviewed: 11 October 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    The Jacuzzis wasn't working

    Very nice quiet and alot of amenities

    Stayed in July 2023

  • Reviewed: 28 September 2023

    9.0
    Great place for big families
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Pool was little dirty and didn’t have a heater

    Clean, quiet and affordable

    Stayed in September 2023

  • Reviewed: 11 September 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    When checking in Friday night, the lady at the front desk said she could not check us in because my name was not on the booking even though I was showing her it was. She argued with me that she couldn't check me because my name was not on the reservation when my name was clearly on there.

    Rooms are big and clean.

    Stayed in September 2023

  • Reviewed: 24 July 2023

    9.0
    Ants
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite with Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    There were ants and spiders on the king side of the room . The hot tub was closed until my last day. The pool was dirty on the first day I went to swim but some maintenance guy had come after 10 minutes to clean it which he said would take 30minutes but after I waited and he was done he said it would be another 30 before we could get in so I wasted my time and left. The keys demagnetized easily so I had to continue going to the front to get them recharged. The hot Breakfast was good the first day but the next couple days were just okay. Hard biscuits and untasty sausage on one occasion. The fridge in the room also had broken shelves and cracked drawers. Washers were stinky and moldy.

    The maintenance man at night was nice and opened up the spa. He helped me get into the room since my card kept demagnetizing. He was very helpful. Security at night was also nice.

    Stayed in July 2023

  • Reviewed: 13 July 2023

    8.0
    Nice
    • Family with young children
    • Two-Bedroom Suite with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    The Jacuzzi wasn’t working

    It was quite and clean

    Stayed in July 2023

  • Reviewed: 9 July 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Studio
    • Stayed 4 nights
    • Submitted via mobile

    Pricing that included a needless night

    Stayed in July 2023

  • Reviewed: 25 June 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Suite
    • Stayed 1 night
    • Submitted via mobile

    Could not steam on tv

    Ok

    Stayed in June 2023

  • Reviewed: 22 June 2023

    7.0
    Basic
    • Leisure trip
    • Solo traveller
    • One-Bedroom King Suite with Sofa Bed
    • Stayed 1 night

    The TV in the living room didn't work. The room was very simple wasn't anything like my last stay. Basic

    The comfort was nice everything was clean

    Stayed in June 2023

  • Reviewed: 5 January 2023

    9.0
    Superb
    • Family with young children
    • One-Bedroom King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Bed was a bit uncomfortable but otherwise great.

    Good location, kitchenette was stocked with dishes and ready for cooking, it was great.

    Stayed in January 2023

  • Reviewed: 28 December 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Studio
    • Stayed 4 nights
    • Submitted via mobile

    I did not Luke the staff who I felt rushed is put of the room.

    The room was nice and spacious. Loved the amenities and the toiletries they provided.

    Stayed in December 2022

  • Reviewed: 6 October 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Studio
    • Stayed 1 night
    • Submitted via mobile

    bathroom

    Stayed in October 2022

  • Reviewed: 29 September 2022

    8.0
    Just ok
    • Leisure trip
    • Couple
    • Queen Studio
    • Stayed 1 night
    • Submitted via mobile

    Swimming pool too small

    Location

    Stayed in September 2022

  • Reviewed: 2 July 2022

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    the size of the be dfx loooom

    Stayed in June 2022

  • Reviewed: 21 May 2022

    9.0
    very nice..will book again
    • Business trip
    • Solo traveller
    • One-Bedroom King Suite with Sofa Bed
    • Stayed 1 night

    i had a small problem with the breakfast because you were missing some main items.....your picture had bacon and sausage and there was no bacon or sausage available...the rest of the breakfast was really good though

    Stayed in April 2022

  • Reviewed: 27 December 2021

    7.0
    Cozy home away from home
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite with Sofa Bed
    • Stayed 7 nights
    • Submitted via mobile

    First night, we realized that the bath was clogged horribly. Maintenance was great at fixing it quickly. Then, one of the burners on the stove didn't work at all, and the other worked when it wanted to. The trash cans are about the size of a toddlers shoe box. And some of the outlets didn't work.

    The gal that checked us in & out was extremely nice! The bed and pillows are super comfortable. Anything we needed, they were able to get in a timely manner. The room was very spacious and cozy. I'm glad the room was equipped with cooking utensils and a regular size fridge.

    Stayed in December 2021

  • Reviewed: 8 December 2021

    9.0
    I would loved to stay again in this hotel and I will recommended to friends or family memebers
    • Leisure trip
    • Family with young children
    • Queen Studio
    • Stayed 1 night

    It was not a thing I did not like. I liked it a lot and like I mentioned before I would love to stay again in this place again and recommended to others.

    Location and staff was very nice and friendly. Room was very nice and clean. I will love to stay again for a whole weekend just to relax and enjoy reading and quietness

    Stayed in November 2021

  • Reviewed: 28 October 2021

    8.0
    Very good
    • Leisure trip
    • Couple
    • One-Bedroom King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    The cost.

    Everything else!!!

    Stayed in August 2021

  • Reviewed: 7 September 2021

    8.0
    Not staying ever again . That short enough?
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite with Sofa Bed
    • Stayed 2 nights

    Handicap parking is very bad. there are two vehicles parked in the first 2 spaces, closest to the entrance. That appear to be there long term. One is very dirty the other parked on the wheel chair ramp and early blocking the parking space. I told the desk. Not like they cared. I am 78 year old 100% disabled veteran, using a walker and bilateral leg braces. they gave me the farthest room from the lobby... Very difficult on me You have to wait at the desk, because the employee is busy reading or watching a movie in the office. Not much help especially after 4. She made it seem like we were a bother

    Room was good.

    Stayed in September 2021

  • Reviewed: 1 September 2021

    8.0
    Very good
    • Leisure trip
    • Couple
    • One-Bedroom King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    A little pricy for my traveling stays. Also they put me on a "list" for extra towels the first night and they never got delivered.

    Very clean very comfortable. We enjoyed it so much we extended our stay.

    Stayed in August 2021

  • Reviewed: 1 July 2021

    8.0
    Not happy at all
    • Leisure trip
    • Couple
    • One-Bedroom King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Your staff were very rude non professional I was very upset by them im handicapped and have heart conditions they accused me and my guests of funding an illegal substance in the room honestly im thinking of sueing you for slander and defimation of character im not pleased at all I spent a large amount of money there only to be treated like this its not acceptable

    It was ok

    Stayed in July 2021

  • Reviewed: 6 June 2021

    7.0
    Good
    • Family with young children
    • One-Bedroom King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Woke up at 5am to kids or someone jumping from chairs to couch to chair again. Called customer service, noise never stopped 😒 checked out at 12 and noise was still going. Also only 1 roll of toilet paper for 4 people🧐

    Stay here for a soccer tournament, like that the room was spacious. Staff was friendly and care to our service.

    Stayed in June 2021

  • Reviewed: 21 May 2021

    9.0
    Quick Stay
    • Family with young children
    • One-Bedroom King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    N/A

    Suites are perfect size for traveling with an infant.

    Stayed in May 2021

Showing 1 – 25

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