493 Galleria Blvd, Rock Hill, SC 29730, United States
#1 of 31 hotels in Rock Hill
Guests' ChoiceBased on 431 hotel reviews
9.1Cleanliness
9.4
Comfort
9.4
Location
9.4
Facilities
9.3
Staff
9.2
Value for money
9.0
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 5 January 2024
Shemika
United StatesThe bed was too firm for my liking I couldn’t sleep
The property was very quiet and clean
Stayed in January 2024
Reviewed: 2 January 2024
Melissa
United StatesCops! Cops everywhere like made us think if we were safe or not. Definitely need better pots & pans in the room The pullout sofa man that needs an upgraded bed it was all springs.
The rooms were amazing and big, big plus with a kitchen! The hotel was clean and the staff members were friendly and welcoming. The breakfast in the morning was great (love the waffle machine) the pool was a plus for my 3 year old he loved it. The complementary laundry was a big plus
Stayed in January 2024
Reviewed: 31 December 2023
Paula
United StatesThere is nothing I can say because I loved everything about my stay at the hotel.
Clean and comfortable room with great amenities at the hotel. Good breakfast. I love how updated and fresh it was and felt. I will definitely stay again and recommend it to my family and friends.
Stayed in October 2023
Reviewed: 27 December 2023
Dekle
United StatesThe light in the den keeps shutting off due to motion sensor. There was no controllers for the Xbox and Playstation.
It was very clean and accommodating. The staff was very kind and the breakfasts was a great touch. Pretty good utensils and dishware. Enjoyed the week night social. Free laundry (bring your own detergent) was such a great benefit as well as the 2 burner stove top.
Stayed in December 2023
Reviewed: 18 December 2023
Tequilla
United StatesBreakfast was a little chaotic and lacked a little depth but I understand because it was a busy weekend full of many traveling sports teams.
This hotel was so nice and clean. I appreciated the extra amenities such as the fire pit, gas grill and mini basketball court. The rooms were spacious and clean with enough of everything. I also appreciated the Dove products built into the bathroom.
Stayed in December 2023
Reviewed: 14 December 2023
Thomas
United Stateswater pressure
Very clean and spacious
Stayed in November 2023
Reviewed: 9 December 2023
Valerie
United StatesI love the set up with the kitchen and living room suite. Everything was top-notch.
Stayed in October 2023
Reviewed: 4 December 2023
Felecia
United StatesThe pool was quite cold
Great location plenty of food options and shopping around the area and the hotel breakfast was yummh
Stayed in December 2023
Reviewed: 4 December 2023
Edgardo
United StatesIt was clean and the front desk was very friendly!
Stayed in December 2023
Reviewed: 2 December 2023
Svend
United StatesHad to call for room cleaning. For standard bed and cleaning. Was told it was done, but that was not the case. Service came and room was cle
The room was super
Stayed in December 2023
Reviewed: 29 November 2023
Toni
United StatesEverything was excellent
Stayed in October 2023
Reviewed: 19 November 2023
Mark
United StatesNothing
All
Stayed in November 2023
Reviewed: 17 November 2023
Chris
United StatesIt’s anything I didn’t like
The staffs were very friendly my room was ready when I got there the room were very clean I like the location I like the hotel we’re around eatery place very convenient I couldn’t ask for better place to stay and I will be back thank you
Stayed in November 2023
Reviewed: 13 November 2023
Marlaina
United StatesThe bathroom was a little small and the water pressure was not good.
Breakfast was good and the location is perfect!
Stayed in November 2023
Reviewed: 13 November 2023
Johneathia
United Statesnot applicable
I absolutely loved the cleanliness of the hotel and the room.
Stayed in October 2023
Reviewed: 13 November 2023
Taranna
United StatesI can't say much I didn't like.
I like the location and the little kitchen they have in every room. I like the let out sofa bed they have. The shower gel in the bathroom. The little breakfast they have it not little, but the breakfast is better than any hotel I stay at.
Stayed in November 2023
Reviewed: 13 November 2023
Nigeria
United StatesI would really like to see some hot breakfast, a more variety of foods.
The bed was amazing, I wanted to stay in it forever! Very clean, very excellent! Even though the price on the website didn’t match the price that was given , it was still a very nice stay.
Stayed in November 2023
Reviewed: 12 November 2023
April
United StatesCouldn't stay longer
Everything
Stayed in November 2023
Reviewed: 11 November 2023
Laura
CanadaExpensive.
Great location.
Stayed in November 2023
Reviewed: 11 November 2023
Shannon
United StatesN/A
So many amenities, greater value than a standard hotel. Loved the social night with wine and snacks! Easy access to shopping, food, and near highways to visit family!
Stayed in November 2023
Reviewed: 9 November 2023
Matthew
United StatesNo complaints. Everything went well during our stay.
Very well maintained, clean property. Nice, updated rooms with plenty of space for all 5 family members. I would recommend this hotel to anyone looking for a place to stay in Rock Hill.
Stayed in October 2023
Reviewed: 6 November 2023
Smith
United StatesThe microwave did not work properly.
Breakfast and location were outstanding.
Stayed in November 2023
Reviewed: 31 October 2023
Renee
United StatesWe liked everything. The convenience of nearby restaurants. We will definitely stay next year on our way back from FL to MI. The breakfast bar was fabulous.
Stayed in October 2023
Reviewed: 30 October 2023
Joseph
United StatesNothing...
Okay....
Stayed in October 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content