Everything was great

Wonderful location, very responsive management addressing questions/ needs at any time of a day!

Stayed in May 2024

Helpful if the family room sofa was more of a sofa bed.

Centrally located in the arts district and in close proximity to Wayne State University and Downtown Detroit

Stayed in May 2024

I felt like I was in my own home 🏡.

Stayed in January 2024

I didn't like LEAVING!

Okay, you've got me sold. All rooms pictured are accurate and just as lovely in person, Everything was positioned in the most effective way, given the space to douse you in feng shui. New up to date utilities, free Wi-Fi, and several streaming channels through a Roku TV. Not to mention the place came with a BRITTA, for water purification! My favorite feature would have to have been the upstairs bedroom-- I've not slept on a bed as firm and soft at the same time as this one! Will DEFINITELY be booking again in the near future. Another feature that I loved was just how close this property is to midtown. I booked for a concert showing at the Fillmore and it was so easy getting there and getting back since this property sits on a side street that is extremely clean and vibrant with the perfect fall getaway energy!

Stayed in November 2023

Nothing

Clean, new, lots of streaming platforms, comfortable bed, two bathrooms.

Stayed in October 2023

There was an issue with a link that provided information on how to enter the property.

Good location. New and clean. Good facilities.

Stayed in August 2023

I liked everything , thanks !

I loved how homey it was ! Beautiful home , loved it ! Felt close to home

Stayed in August 2023

Showed up at 3pm was advised they were waiting for cleaners to come because i booked late. Property was booked at 10 am on the day of check in. I was able to keep my luggage inside. The cleaners showed up at 3:30 and did not leave til 7:09 pm. We were told it would be ready by 4:30. We sat in the car for nearly 3 hrs waiting for them to clean. We sat directly outside the house in the car. I text the owner at 7 pm to ask were the cleaners were done. I was told the house had been done hours ago. The dishonesty was the problem for me. I then let the owner know i was outside waiting for them to finish and they just left. The owner showed up before the cleaners you would think he would have started the cleaning process being that. I understand that i booked the day of but too book at 10 am house not cleaned til. 7:09 pm was ridiculously long. I get it the owner is not the house keeper but as a paying customer for one of your properties this process should have been done a lot faster and someone should have helped. However the property once cleaned was very comfortable. I will stay again of course but detroit has to get their Ish together this is the 3rd property I’ve booked and not been able to check in at the time of checkin. Hopefully this problem isn’t a regular thing.

Clean comfortable

Stayed in June 2023

I did not figure out the free wifi access (used tethering from my colleague's wireless instead). There could have been a pamphlet in the apartment with practical information.

Clean, nicely renovated, spacious, and cozy two-floor apparent. There were no noises from the neighborhood whatsoever. The kitchen was well-equipped. Undoubtedly a much better experience than a more expensive run-down hotel room. Recommend.

Stayed in May 2023

Location was amazing, very close to the city center. The Owners were very responsive and quick to help with questions. Received infos about things to do around and recommendations. Very clean and spacious. Good Value for its price. Many museums very close by, including the Detroit Institute of Arts.

Stayed in April 2023

Hello: I would just like to say that I have had one of the worst check-in experiences ever whilst trying to gain access to your unit #8 at 692 East Ferry St. I have messaged through the booking.com platform more than 6 times over the past few days asking for the access code to the unit. I was told that I would be given the access code for the front door 8hrs prior to check-in. While en route to Detroit, I messaged twice as there was no message nor update regarding the front door access code. I was told that I was to be given the code prior to the 3:00pm check-in. My wife and I drove 4.5 hours today to get to Detroit. We arrived at the unit exactly at 3:00pm. We were exhausted from the drive and dying to use the washroom. We checked both email as well booking.com messages and there was still no code update. We sat in our car for 30 minutes waiting. We called the phone number on the MGM Properties site and were rudely hung up on by an ignoramus who answered the phone once but subsequently would not answer the phone. We could not take it anymore, we had to use the bathroom. We went to a bar in Mid-Town to use the bathroom and await for the code to be sent. I find that this was a most horrible situation. The access code for the door was not sent until around 4:00pm, which is unacceptable. When you charged my credit card, did I say: “Oh, you have to wait, there is some kind of delay?” Most definitely not. When you tell someone that you will send the code 8hrs prior to check-in on the day, then you have to honour that. You cannot be duplicitous and literally leave people standing out in the freezing cold. What if I were a tourist who did not have a car? What if I did not have cellphone reception? You must really re-think your policies and how you treat your customers.

Stayed in March 2024

Verification process, and NOT having a human being answer the phone when problems arise.

Location good, property very nice as promised.

Stayed in September 2023

- Booking was a pain. My credit card was accepted by booking but not by them. Only when asked to cancel it because was really exhausting, then it finally worked. - Late check-in is always possible from the most simple hostel to the most fancy hotel. NEVER came across a place that would charge 50 usd per extra hour!!! - But they did ask for a favor before - The house number was not communicated - The code to enter was not complete I found the communication exhausting, too intense.

- House has everything that is needed - House was clean

Stayed in April 2023

There are no comments available for this review

Stayed in April 2024

There are no comments available for this review

Stayed in December 2023

There are no comments available for this review

Stayed in November 2023

There are no comments available for this review

Stayed in June 2023