So theirs a rehab center next door and homeless individuals right out front on the boardwalk. Which wasnt an major issue. The room lacked heat bevause the unit didnt work. Was accommodated with extra blankets and a portalable heater. Also, make sure you check the closets because when gatjering for checkbout i found a bigger portable heating unit in a side closet. Also, if theu accommodate with parking at one of the lots near by it would make the stay so much easier. But in overall i loved my vacation and the cottage.

I loved the location. Right on the water. Near shops and entertainment.

Stayed in November 2021

Stairs

Staff very helpful

Stayed in November 2021

It was a bit noisy but it’s on boardwalk and it’s an old building so some of that is to be expected. The maids also need to keep their things of cleaning out of the hallways!

Great location and rooms Felt like small studio you could live in which was nice.

Stayed in October 2021

The staff was very friendly, the location and the bed was very comfortable.

There was pubic hair in the bath tub. But over all it was OK. Clean but not with the highest standards. There is not parking but it wasn't a problem. The sofa it wasn't comfortable, it it a little of problem to have a nice and restful night.

Stayed in October 2021

Location was awesome, staff was fantastic

Couch was uncomfortable, could use more storage and bigger bedside tables

Stayed in October 2021

The red carpet in the bedroom😊

Loved the modern decor! Loved the view. Convenient location

Stayed in September 2021

Clean and modern, great value.

Stayed in September 2021

Homeless every where and there was a police investigation at 2am on the street looking for drugs.

I liked the View and to be close to the beach

Stayed in July 2021

The balcony was dirty, the knives weren't sharp at all, the shower drain clogged really fast, there was no working device for filling the tub for a bath without water draining, there was noise outside but that isn't really a problem having to do with Su Casa

We got a free room upgrade, we had a lot of cooking utensils and some dish soap and sponge for our dishes, a lot of space to store food, right next to the beach

Stayed in July 2021

No parking situation was a little bit more difficult than I thought it was going to be it did say they do not have parking. And the room had a little bit of a stench to it I want to say maybe it was the drain in the kitchen but couldn't really pin point where I was coming from.

The location was great right in front of the beach. We got upgraded to a bigger room with full kitchen living room and a good size porch.

Stayed in July 2021

I wish the windows opened.

Stayed in April 2021

I would suggest to keep in the room couple of beach towels, all guests will appreciate it very much! Right in front of the hotel, on the ocean front walk there are a lot of homeless people living in their tents. Police is trying to persuade them to leave but seems like all their efforts are in vain. Hope they will go somewhere soon. Towels change would also be very appreciated.

We stayed for 4 nights, location is very good, restaurants and shops are just around the corner, Santa Monica pear is 20 min walk. Good for family because the room has one double bed behind the curtains and a sofa in other part of the room. Small kitchenette is also good for rather expensive L.A.living. Reception is not 24h, only during the working hours, but upon request the nice personnel is ready to stay longer to wait for you.

Stayed in June 2021

Very noisy as you can hear everything and everyone around you. The room is not well insulated.

Location and right by the beach

Stayed in May 2024

It was really small, very very very loud, thin walls, lack of hotel amenities (no breakfast/vending/water), could hear everything going on in the restaurant next to the hotel that shared a wall, and overall it was over priced for the quality.

The room was clean, and decent amenities within the room. The location of the hotel was great, as it was on Venice beach but tucked away and felt safe .

Stayed in May 2024

There was a strong chemical or mildew smell. It spoit my stay. I could smell it in my clothes and bag even after I left. Also, the apartment is old.

The location is great.

Stayed in April 2024

Nothing.

Located right on the beach front you couldn’t ask for more. The room was divine.

Stayed in April 2024

Can't complain 😀

We are returning, and let me just say I love this place the staff the room amazing thank you

Stayed in April 2024

I liked everything about the hotel

Location was awesome! Housekeepers were awesome! A little confusing because I thought there was going to be a front desk person all night. We needed extra blankets but we couldn't get any because there was no one at front desk not a big problem just a little confused. Other than that the rooms were great

Stayed in March 2024

The staff was nice very welcoming, location/room was beyond great I will be back thank you so much

Stayed in March 2024

- No receptionist upon arrival. Sign on desk prompts you to call a number which rung out after multiple attempts. - Took 20mins for receptionist to come down - We were told “system was down” and they had no idea who we were what we booked or to even know what room they could put us in. - Told us to try coming back later or look elsewhere. Asked if they could take our number to keep us posted. Didn’t even bother to write name down, clearly no intention to follow up. - When pressed for a clearer indication of accomodation status we were advised it’s been a mess since manager left 2 weeks ago. - Poor communication, lack of ownership and accountability. - Responses were extremely unprofessional. Told us they had no idea and no manager to fix the problem. Seemed relieved when we asked if we should look elsewhere. In my opinion Su Cass Hotel Venice Beach should NOT be advertising until they have reinstated a manager. Until then it is non-operational. We ended up spending the remainder of our only afternoon in LA finding alternate accomodation instead of experiencing and enjoying LA. Do not recommend. Also cost $45USD for separate parking, which would have been fine except for the fact that it was made completely redundant.

Good location near beach although lack of signage hard to find

Stayed in February 2024

My heat didn’t work but they came to give me to portable heater which make me so warm.

very convenient - everything i needed was there and more!

Stayed in February 2024

There were many things that needed sorting out in the property, but the main problem was the parking, like others I thought I had booked accommodation with parking but there was none and I had to pay 45 dollars for 1 nights parking.

Venice beach was great and the property was located almost on the beach. It was a sweet little 2 bed cottage with a small garden

Stayed in February 2024

Beat up condo, 5 cm from door to floor. Very cold and full of leaves on floor due to the hole under door.

Perfect situated on Venice beach. Fluffy duvet and soft bed.

Stayed in February 2024

The staff was so friendly and helpful Oscar & Leslie went out of their way to help accommodate me. I’m grateful. The room I was in was perfect the location was great as well.

Stayed in January 2024

The noise. It’s impossible to sleep here. Also, once you step outside, the amount of homeless, trash and overall grime is beyond anything I’ve ever experienced. I’ve always wanted to “stay in Venice”. Not for me.

The property is nice (once you’re inside) and the staff is nice and helpful

Stayed in January 2024