200 SW Suburban Lane, Bentonville, AR 72712, United States
#34 of 35 hotels in Bentonville
Guests' ChoiceBased on 227 hotel reviews
5.4Cleanliness
6.2
Comfort
6.3
Location
6.9
Facilities
5.8
Staff
7.4
Value for money
6.6
Free WiFi
6.0
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End of dialog contentReviewed: 4 March 2024
Darrell
United StatesNo working TV. No wake up call.
Stayed in March 2024
Reviewed: 15 November 2023
Barry
United StatesBathroom had sink that did not drain, toilet ran non stop and HVAC was loud, rattled and dirty as were walls in kitchen area. Surprised the bank has not stepped up and insisted things be fixed. Last stay ever at a red roof
The room was somewhat clean.
Stayed in November 2023
Reviewed: 12 November 2023
Barry
United StatesThis hotel has a bunch of deferred maintenance issues. Heaters in both rooms performed badly, sinks and bathtubs in both had drainage issues. It was somewhat clean however on the good side.
Staff very friendly and courteous.
Stayed in November 2023
Reviewed: 27 September 2023
Herlinda
United StatesWe didn't get housekeeping or clean towels for the 2 rooms that I reserved for 1 week. To much noise at 445 am in the morning on the 4th floor sounded like there was a dog in the room. Whent to the front desk and told the lady about the situation on wednesday but never gat back yo me with an answer.
Stayed in September 2023
Reviewed: 5 July 2023
Jerry
United StatesI was there for a short stay so I didn't need the extended stay items
Extremely quietl...and there are SMOKING rooms which I ALL FOR
Stayed in July 2023
Reviewed: 27 April 2023
Lydia
United Statesthe photos were nothing like what the room was. the bed was squeaky and uncomfortable. there was no complementary shampoo or soap at all. the kitchen was nice, but we did not know there even was a kitchen until we got there. it was extremely outdated and run down but it was very cheap.
a good place for a Longterm say. we only stayed for one night. It was extremely cheap and not a bad price for the room at all.
Stayed in April 2023
Reviewed: 17 April 2023
Theresa
United StatesI didn't like that it was next to a doggie day care facility and was woken up at 6am by barking dogs.
I liked that it was close to what we were doing.
Stayed in April 2023
Reviewed: 10 October 2022
George
United StatesNot real clean. Old bed and dingy curtains, rusty refrigerator.
Plenty of hot water.
Stayed in October 2022
Reviewed: 19 September 2022
Daniel
United StatesThere was nothing in the room like shampoo only 2 little bars of soap. It had a small kitchenette but no dishes glasses silver ware etc. Nothing! Just an empty room not even disposable cups. Bed was super small and coverings starting to be thread bare.
Clean
Stayed in September 2022
Reviewed: 11 September 2022
Cline
United StatesGHETTO
The sleep I got
Stayed in September 2022
Reviewed: 7 September 2022
Kenneth
United Statescleaner, thermostat didn't work, bed uncomfortable, no coffee/coffee pot
farly convenient
Stayed in September 2022
Reviewed: 21 August 2022
Kayla
United StatesManagement and morning staff was very disrespectful and rude. When a concern arose they were so quick to throw false accusations and demands towards you then they were to come ask what was up and or come be informative. We had already stayed there 2 1/2 weeks with no issues with our service dog, when they came pounding on the door to inform us that we have to make them potty across the way in the field. Now we get that and told them we would do that. We had been making sure to clean up behind them being respectful the whole time we had stayed there. The next day my son took them out in the morning where dogs had not potties for 8 hours and one of them couldn't make it across to the field before peeing in the grass under a tree that was in a parking lot center grass patch( which was away from the building). The GM proceeded to scream out the window at my son, when he came and told me I went to speak with them. Not only did they completely try and tell me my dogs were pet and not service animals they proceeded to tell me that service animals are trained better. I told her I'm sorry would you like to hold your pee for 8 hours and then be told you can't pee in that toilet and pee on demand no you wouldn't. I showed them their service dog registration IDs and that's when the front desk lady decided she was going to put her two cents in and try to tell me what I shouldn't shouldn't do. That's one of my fiance heard the commotion from the second floor stairwell to come down to hear them yelling at me for no reason when I wasn't yelling. When he got down there and spoke and said what's the problem here there's no need to not yelling the GM proceeded to say I wasn't yelling he said sounds like it was to me. She said no my voice was just elevated because of this glass I wasn't yelling.
Location
Stayed in August 2022
Reviewed: 21 June 2022
Bain
United Statesall of the rooms were labeled non-smoking, but it smelled like smoke everywhere in the building. it seemed to be more of a rent by the week or month motel than a vacation destination.
location and price
Stayed in June 2022
Reviewed: 8 June 2022
Sbe
United Statesjunkies everywhere is all n ambulance came twice while i was here
privacy and price
Stayed in June 2022
Reviewed: 27 May 2022
Renee
United Statesthe location was alittle hard to find. drove past it because it was hidden behind a bunch of trees. there also was, what appeared to be a dog daycare, because dogs were outside and barking all the time.
it was a smoking facility. it’s close proximity to everything.
Stayed in May 2022
Reviewed: 25 May 2022
Tiffany
United StatesThe whole places smelled horrible the elevator smelled as though someone deficated in it the lights in the room constantly flickered the curtains were torn off the holder and the comforter had a large rip in it
Stayed in May 2022
Reviewed: 18 May 2022
Murphy
United StatesThe entire floor including our room smelled like stale cigarettes. It was a nonsmoking floor. The corners of the floor in the bathroom were very dirty. The walls in the room looked like previous guests had spilled things on them or drinks, etc had splashed. They definitely needed wiped down.
The water pressure was great and the bed was comfortable and clean.
Stayed in May 2022
Reviewed: 16 May 2022
Lester
United StatesThe parking lot had no lighting at night.
There was no breakfast
Stayed in May 2022
Reviewed: 25 April 2022
Luke
United StatesRoom was dirty, bed was stained up, towels were not replaced daily unless you went to main office
Good location
Stayed in April 2022
Reviewed: 11 April 2022
Judith
United StatesThere is so much necessary maintenance that it’s too much to detail. Phone, TV remote, window did not work. Wall torn up, Laminate floor is wonky, bedspread with cigarette burns & ???, outside is trashy, elevator certificate expired 8/2021.
The bathroom was clean & functional. Linens appear clean. Kitchen was mostly good. Front desk staff were both super helpful, professional & friendly. Location was decent for restaurants & grocery. Easy Uber to downtown.
Stayed in April 2022
Reviewed: 9 March 2022
Joseph
United StatesNo shampoo ice machine and the laundry soap machine was broken so I had to go off site to buy soap, ice and fabric softener.
The price was good
Stayed in March 2022
Reviewed: 7 February 2022
Janet
United StatesNo, shampoo or body wash. Heater rattled.
I didn't know they had breakfast. It wasn't advertised that they did Location was fine.
Stayed in February 2022
Reviewed: 30 November 2021
Cori
United StatesThe bedding wasn’t clean. There was some staining on the comforter and then when I peeled that back, there were some marks on the sheets. It didn’t make me feel very good about the cleanliness of the place.
The hotel wasn’t bad for the price. It was centrally located and decent.
Stayed in November 2021
Reviewed: 25 November 2021
Brandie
United StatesThe exterior doors we're proped open by rocks. No cups or anything in room.
The location was quite and convenient
Stayed in November 2021
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