2014 Hamilton Place Boulevard, Chattanooga, TN 37421, United States
#14 of 84 hotels in Chattanooga
Guests' ChoiceBased on 709 hotel reviews
8.7Cleanliness
8.9
Comfort
8.9
Location
9.3
Facilities
8.9
Staff
9.2
Value for money
8.5
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 8 May 2024
Whitney
United StatesThe young man at the check in counter could've at least smiled a little.
The bartender alon was worth the stay. Great Guy. I was able to sit at the bar and unwind while my kids ordered a pizza at the in store restaurant.
Stayed in March 2024
Reviewed: 26 April 2024
Roxanne
CanadaModern, comfortable generously sized rooms.
Stayed in April 2024
Reviewed: 23 April 2024
Jackie
United StatesConvenient
Stayed in March 2024
Reviewed: 9 April 2024
Jim
United StatesGood location. Loved the waffles.
Stayed in April 2024
Reviewed: 5 April 2024
Elizabeth
United StatesI love the location. The Staff was amazing.
Stayed in April 2024
Reviewed: 4 April 2024
Ardys
United StatesWe loved the fresh food at the breakfast area. It was kept super clean and refilled often, and the coffee was really nice. Our room was nice and clean. The hotel is on a hill, so there is a nice view from there. The pool area was surprisingly large and the water was warm. We enjoyed our stay very much.
Stayed in March 2024
Reviewed: 3 April 2024
Sherri
United StatesThe suite was exceptional, clean, well laid out, and spacious. The food was great.
Stayed in April 2024
Reviewed: 2 April 2024
Watts
United StatesBeds were a harder/firmer than we are used to. Some mold in the shower - in corner by faucet and in the center by soap holder. Pool room was very strong smelling of chlorine and pool had a film on top of water. Breakfast - scrambled eggs sitting in water every morning, no cheese for kids eggs available. Stay was in a more residential area than expected.
Clean, well kept property on hill. Super nice staff, hot breakfast included, waffles great. Accommodating, cool discounts offered and available. Close to a mall and many restaurants and shopping.
Stayed in March 2024
Reviewed: 1 April 2024
Iris
United StatesBeds not comfortable
Breakfast was very good
Stayed in March 2024
Reviewed: 24 March 2024
Amanda
United StatesNothing to note
Location was great, staff was great
Stayed in March 2024
Reviewed: 24 March 2024
Margaret
United StatesUsually I’d find something but our whole experience was very good.
The hotel was newer, very clean, comfortable, and friendly staff.
Stayed in March 2024
Reviewed: 18 March 2024
Tara
United StatesThere was nothing I did not like. The stay was everything I needed.
This property was right in the middle of everything!! It was perfect! I really mean everything!
Stayed in March 2024
Reviewed: 18 March 2024
Takeria
United StatesThe issue we had was the extremely strong Chlorine smell of the pool. It was very overpowering and it started To burn my eyes before I entered the pool. The facility was very nice though
The staff member was very helpful with checking us in even though the system had crashed. Everything was extremely clean and breakfast was amazing !
Stayed in March 2024
Reviewed: 17 March 2024
Theresa
United StatesCharged me $75.00 for having my 7 pound dog .
Location and dog friendly
Stayed in March 2024
Reviewed: 12 March 2024
Christopher
United StatesWi fi didn’t work.
Stayed in March 2024
Reviewed: 11 March 2024
James
United StatesNothing
Large comfortable room.
Stayed in December 2023
Reviewed: 3 March 2024
Dennis
United StatesBed was very comfortable and very clean room. Nice outdoor dog area.
Stayed in March 2024
Reviewed: 2 March 2024
Christine
CanadaDirty shower curtain
Convenient to Hwy 75
Stayed in March 2024
Reviewed: 28 February 2024
David
United StatesBreakfast was alright, though many Hampton Inn facilities offer non-dairy or gluten-free alternatives, which this one did not appear to.
Comfortable, quiet
Stayed in February 2024
Reviewed: 19 February 2024
Tanisha
United StatesI didn't like that there was a roach and something like lady bugs in the room.
The bed was comfortable. The room was big.
Stayed in February 2024
Reviewed: 1 February 2024
Kaylee
United StatesNothing
The Parking lot was very spacious and easy to get around , very easy and simple too get too.
Stayed in January 2024
Reviewed: 29 January 2024
Angela
United StatesLady Bug problem in our room.
Room was nice and quiet but the room had Lady Bugs crawling on the ceiling.
Stayed in January 2024
Reviewed: 13 January 2024
Nicole
United StatesClean, comfortable - no issues at all. Would stay again!
Stayed in January 2024
Reviewed: 13 January 2024
Luanne
United StatesWater pressure in shower was poor. This seems to be a problem in most hotels. I wish they could figure it out.
Front desk staff was friendly and helpful. Room was clean and comfortable.
Stayed in December 2023
Tolo, Greece
Paihia, New Zealand
Uniejow, Poland
Le Barcarès, France
Naivasha, Kenya
Huizhou, China
Monopoli, Italy
Puck, Poland
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content