2014 Hamilton Place Boulevard, Chattanooga, TN 37421, United States
#14 of 85 hotels in Chattanooga
Guests' ChoiceBased on 702 hotel reviews
8.7Cleanliness
8.9
Comfort
8.9
Location
9.3
Facilities
8.9
Staff
9.2
Value for money
8.5
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 10 June 2023
James
United StatesThere were two elevators, only one was in operation.
Rooms very clean.
Stayed in June 2023
Reviewed: 6 June 2023
Mark
United StatesThe elevator kept me up during the night because of the noise it was making. Also, I couldn’t get the WiFi to work.
The heated pool and breakfast was wonderful.
Stayed in June 2023
Reviewed: 5 June 2023
Papa
United Statesx
very clean
Stayed in June 2023
Reviewed: 30 May 2023
Powell
United StatesNothing to not like for the one night I stayed.
Room was Clean and comfortable. Very spacious!
Stayed in April 2023
Reviewed: 29 May 2023
Whitney
United StatesOne of the two elevators was down for maintenance, which made it a little bit of a bottle neck for folks that have bags. Hopefully they will get that fixed soon. I also didn't mind using my legs to go up the stairs to get out of my lazy funk.
The Hampton is in a Great Location, on a hillside close to the mall with views, but not too close to the mall to have a bunch of noise. It was a little older, but the staff was top notch, and it was one of the better hotel breakfast bars that I have had. The Heated Pool was awesome!
Stayed in May 2023
Reviewed: 26 May 2023
David
United StatesAlways a good stay at a Hampton. Look forward to a hearty b'fast to send us on our journeys for the day. Staff are always courteous and helpful
Stayed in May 2023
Reviewed: 24 May 2023
Mary
United StatesThe bathroom didn't have an exhaust fan and the bathtub made you feel as if you were going to slipdown
Breakfast was ok. Should have more variety but ok.
Stayed in May 2023
Reviewed: 14 May 2023
Amanda6813
United StatesThe only thing is the chlorine was very strong in the pool area.
Check in went very smoothly. Our room was clean and exactly as described. The breakfast had plenty of different options. The pool area had plenty of pool towels available. We enjoyed our stay and would definitely stay again.
Stayed in May 2023
Reviewed: 12 May 2023
Patricia
United StatesPoor internet connection for live TV. Kept buffering. Sheets were wrinkled which made me wonder if they had been changed.
Convenient location, close to expressway. Good breakfast. Very friendly staff.
Stayed in May 2023
Reviewed: 11 May 2023
John
United StatesNothing
We were traveling long distance and stopped for a rest. This was the cleanest and most comfortable 3-star property of the entire trip. The heated indoor pool was a plus, and the breakfast was better than other similar tier hotels we stayed in.
Stayed in May 2023
Reviewed: 8 May 2023
Robert
United StatesIt was all good!
Great location!
Stayed in May 2023
Reviewed: 8 May 2023
Johannes
United Stateshandicap room did not have handrails , bad toilet shower room design
location
Stayed in May 2023
Reviewed: 7 May 2023
David
United StatesThere was no Hot Tub
Location was within minutes to everywhere we needed to go. Room was very spacious and clean. Complimentary breakfast had a large selection along with delicious. Staff was very polite, courteous and professional.
Stayed in May 2023
Reviewed: 2 May 2023
Mary
United StatesVery good!
Stayed in May 2023
Reviewed: 1 May 2023
Bridget
United StatesThe shower had no pressure, there were hairs on shower wall before I ever got in it and on bathroom floor behind door ( I guess if it's not in good view it don't need cleaning) but it is a busy hotel so I guess it was good
It was convenient and mostly clean
Stayed in April 2023
Reviewed: 25 April 2023
Gail
United Statesvery nice
Stayed in April 2023
Reviewed: 23 April 2023
Elizabeth
United StatesThere was an outside patio outside our room a few floors down and there was a group being extremely loud late into the evening. It was 10:30pm by the time I finally fell asleep, but they were very disruptive to me and my family who had already spent 10+ hours traveling in the car and just wanted to sleep. I would suggest having staff ensure that quite times are being adhered to since the entire point of a hotel is sleeping.
Check-in & out were fast and easy. The room was clean. The AC unit wasn't too loud. TV channel selection was good for just wanting to relax from a busy day.
Stayed in April 2023
Reviewed: 22 April 2023
Katlyn
United StatesThe only complaint I really have is that there were a lot of drain flies in the pool room and our bathroom definitely could’ve been cleaner. There was hair on the floor and that kinda thing. I brought my own Lysol wipes so it wasn’t a huge concern for ME but 🤷♀️ The beds are not very comfortable either but it was fine for a couple nights!
The staff was great. We loved the pool being warmer than others we’ve used before. We checked in pretty late (11:30pm) and the lady at the front desk was so sweet to us and our daughter after explaining the nightmare we had at a different hotel.
Stayed in April 2023
Reviewed: 9 April 2023
Gary
United StatesWhen the pool was closed for maintenance it made her so upset because she couldn't swim
The pool was a lot of the reason why we came but our little girl love the hotel cause it was where she saw the movie Sing 2 and calls the hotel Sing
Stayed in April 2023
Reviewed: 8 April 2023
Chelsea
United StatesPool was small with a lot of kids horse playing
The breakfast was excellent and room was clean. staff was friendly and helpful.
Stayed in April 2023
Reviewed: 8 April 2023
Arleth
United Statesindoor pool & delicious breakfast
Stayed in April 2023
Reviewed: 31 March 2023
Crystal
United Statesthe pool needed to be clean the indoor pool .
breakfast was good blueberry waffles!!!
Stayed in March 2023
Reviewed: 29 March 2023
Harris
United StatesThe way the door was so close to toilet in the toilet/shower room was a slight issue.
Breakfast was delicious. Warm, and absolutely great sausage and apple juice... The view from our room of Chattanooga area was well worth it. ALL the staff was extremely helpful and nice. Had no problem contacting anyone when I called, as my wife's gift was to arrive a day earlier than expected. Someone was going to make sure that it was placed in the refrigerator at my request. They did and retrieved it when I needed to to sneak it into the room to surprise her while we were out. We checked in and noticed how high up the hotel after we were assigned a room, and they were so pleasant and helpful in changing it to a higher floor so we were able to enjoy the view.
Stayed in March 2023
Reviewed: 28 March 2023
Nola
United StatesPool was warm, free breakfast and coffee, very fancy comfortable and clean.
Stayed in March 2023
Reviewed: 28 March 2023
Nancy
United StatesArea little congested with mall right there.
Prettiest Hampton Inn we've ever stayed at.
Stayed in March 2023
Tolo, Greece
Paihia, New Zealand
Uniejow, Poland
Le Barcarès, France
Naivasha, Kenya
Huizhou, China
Monopoli, Italy
Puck, Poland
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content