231 San Marco Avenue, St. Augustine, FL 32084-2725, United States
#52 of 61 hotels in St. Augustine
Guests' ChoiceBased on 1062 hotel reviews
6.8Cleanliness
7.1
Comfort
7.2
Location
8.1
Facilities
6.9
Staff
7.8
Value for money
7.0
Free WiFi
7.6
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End of dialog contentReviewed: 1 August 2022
Nancy
United StatesThere should be coffee and new towels delivered to your room when I turned one on I did not get a replacement. Other than that.nice location comfortable
The staff was nice. I like the idea of breakfast included
Stayed in July 2022
Reviewed: 26 July 2022
Natividad
United StatesOur room smelled mildewy. The carpet seemed damp. The carpets in the hallway and room were soooo dirty, you could see it. They had not been cleaned for a couple of years. They need to be replaced not shampooed. The mattress we slept on was either old or cheap, I could feel the springs. The toilet seat in our bathroom was so used the paint was coming off and the inside of the toilet was stained and looked dirty even though it was not.
The front desk person, who didn't seem to ever go home, she was great. always helped us. the location of the hotel was also great and the price per night was great.
Stayed in July 2022
Reviewed: 22 July 2022
Nancy
United Statesdirty room and filthy pool
location
Stayed in July 2022
Reviewed: 21 July 2022
Lori
United StatesThey need to be replaced carpets because it’s strong odors - had a hard time breathing due my asthma issues. Restroom tub and shower head need to be replaced as well in room. And also, breakfast need 2% milk or regular milk but not fat free and also need extra waffle makers because we were line up wait everyone turn for waffles - waste time! On second and third floor both ice machine were broken. We won’t go back again in this same place. So disappointed!
I like to be closer to downtown and nice location! Their employees were very friendly and kindly!
Stayed in July 2022
Reviewed: 17 July 2022
Missy
United Statesbeds
clean
Stayed in July 2022
Reviewed: 17 July 2022
Julio
United StatesThe sheets were dirty. My wife and I could see a dirty foot print on the inside sheets.
breakfast
Stayed in June 2022
Reviewed: 9 July 2022
Shelby
United StatesThe ice cream machine wasn’t working . But it’s wasn’t a big deal !
We needed to find something for one night while our ac was getting worked on . Y’all are right around the corner from our home . My husband had to get up at 3am for work so your hotel was very convenient for us !
Stayed in July 2022
Reviewed: 3 July 2022
Tammy
United StatesNo staff in reception area the majority of the time. Waited 20 minutes for someone to check us in. Room needed deep cleaning and a refresh. . No water available for drinking anywhere, including vending machines.
Location was good. Beds were comfortable.
Stayed in June 2022
Reviewed: 3 July 2022
Susan
United Statesthe property was very “worn” looking. the carpet was stained & threadbare, the lobby furnishings very old fashioned & used.
the bed was comfy & linens were clean. the breakfast was ok.
Stayed in July 2022
Reviewed: 23 June 2022
Muscolino
United StatesThe attractions
Good location bed was to soft needs update in that area but overall good for the money
Stayed in June 2022
Reviewed: 20 June 2022
Nohemi
United StatesThe room didn't look clean, there were food stains on the walls,doors and couches I clean my self it didn't seem like as if they take their time to clean each room, the bath tub was rusted and had a hole. Was not happy.
Location
Stayed in June 2022
Reviewed: 17 June 2022
Isaac
United StatesThe beds were AWFUL! Lumpy with springs in my back.
the staff was super sweet! the location was great for the value, and it was quiet
Stayed in June 2022
Reviewed: 13 June 2022
Tyrish101
United StatesI didn't like the super cold room, we didn't know how to turn it up at all, my husband didn't mind but I was freezing. Also, fat-free milk with cereal is disgusting, at least include normal milk as well.
The like price and the location. I also like that it includes breakfast.
Stayed in May 2022
Reviewed: 8 June 2022
Ken
CanadaThe smell.
Nothing
Stayed in June 2022
Reviewed: 7 June 2022
Paul
United Statesno breakfast to start our day they just had a bag breakfast
There wasn't a breakfast which was sad room was great and bed was good
Stayed in March 2022
Reviewed: 7 June 2022
Sidney
United StatesSkimpy pillows, poor towel service, mini fridge froze everything in it, microwave was tiny and inconvenient
Accommodating staff. Convenient to downtown.
Stayed in June 2022
Reviewed: 4 June 2022
Shereka
United StatesThe bath tub was old and there was stains in it, also there was mold in the vents.
The staff was very helpful and friendly
Stayed in May 2022
Reviewed: 1 June 2022
Jonathan
United StatesThe staff was not overly friendly upon check-in. She barely even spoke to us. But the worst part was once in a while our AC would kick on and it would smell like sulfur or the smell of strong boiled eggs. By the time we figured out where the smell was coming from, the night was half over!
it is located in a very quiet section of town and we felt very safe and comfortable. Our room was under $100 and the room was very large with a refrigerator, microwave and fold out couch (if needed). Not to mention, there was an exercise room and a pool! It really was a deal!!
Stayed in May 2022
Reviewed: 30 May 2022
Jennifer
United StatesWell, carpet definitely needs a good cleaning. The jacuzzi tub faucet was restricted and took forever to fill past the jets. TV was outdated with minimal channels to choose from. The eggs for breakfast were powdered. The bathtub had a lot of rust. Not rust stains, rust. Overall it needs serious maintenance and repairs.
Location was the reason for choosing this hotel and there was a jacuzzi tub.
Stayed in May 2022
Reviewed: 27 May 2022
Tammy
United StatesThe hallway was 80 degrees. The water smelled of sulfur amd the bathtub was stained. The paint was chipped
The location was close to dowtown and the beach.
Stayed in May 2022
Reviewed: 23 May 2022
Joseph
United StatesPillows were very small and our room was at the end of the hill so we had to listen to the door slamming late at night
Breakfast was very good and the location was great for our trip
Stayed in May 2022
Reviewed: 13 May 2022
Bouchard
United StatesStaff was very helpful and polite clean room quite hotel easy access to downtown restaurants and historic town loved it
Stayed in May 2022
Reviewed: 13 May 2022
Sheila
United StatesAC blew on our head.
Shower and bathroom. Bed was comfortable
Stayed in May 2022
Reviewed: 12 May 2022
Joseph
United Statesdirty Rugs in room
room rugs very dirty my feet were after walking and then my socks breakfast great front desk great bed great all but rugs in the hole place need cleaning
Stayed in May 2022
Reviewed: 12 May 2022
Mike
United StatesLocation.
Stayed in March 2022
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