4540 Taylorsville Road, Louisville, KY 40220, United States
#145 of 145 hotels in Louisville
Guests' ChoiceBased on 365 hotel reviews
3.2Cleanliness
4.1
Comfort
4.4
Location
5.8
Facilities
4.1
Staff
5.4
Value for money
4.7
Free WiFi
5.7
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End of dialog contentReviewed: 10 July 2023
Jessica
United StatesDirty had roaches and blood on walls just gross
Nothing
Stayed in July 2023
Reviewed: 28 June 2023
Arnaldo
United StatesSometimes need clean exteriores facilities
Stayed in May 2023
Reviewed: 19 June 2023
Tonnet
United Stateseverything a lot of dope feins
rooms was dirty just terrible bullet hoe in window. some windows was bordered up . nothing was clean had crumbs in the bed I had to get a refund that I still haven’t received yet
Stayed in June 2023
Reviewed: 4 June 2023
Priyank
United StatesNOTHING WAS IN ORDER. THIS IS A JUNKYARD AND NOT A MOTEL
DO NOT STAY. Full of roaches and smoke smell. and NOT SAFE At all. DO NOT STAY.
Stayed in June 2023
Reviewed: 1 June 2023
Ginger
United StatesThe price of it was to much
It was peaceful and nice and clean
Stayed in May 2023
Reviewed: 23 May 2023
Miller
United StatesEverything. It was dirty. A roach fell in my hair on the elevator. The air conditioning unit had roaches stuck I'm the vents, blowing in the wind. The room smelled, and the sheets and covers were burnt up. The floor hadn't been swept. It was not up to my standards at all. It was disappointing when I went to the front desk, she was dismissive and didn't offer anything to rectify the situation. I had to call guest relations to get another room, that was no better than the first 2. They need to condemn that building. Nothing but junkies. I saw Jtown Police harassing a black girl because security of the hotel profiled her. It's a pathetic facility. Went to drop off my key, the black guy at the door yelled at Mr as I walked in that he wasn't open yet (1030a). I said damn, I'm just trying to return my key. He snatched the key and didn't check me out at the correct time. It's a mess there. I would never stay there again.
Nothing.
Stayed in May 2023
Reviewed: 9 May 2023
Chris
United StatesNo hot water, broken shower faucet, roaches, it appeared people were living at the hotel, no employees in office on Sunday to address the lack of hot water
Refrigerator and Stove
Stayed in May 2023
Reviewed: 8 May 2023
Chandler
United StatesEverything!!!
I didn't like nothing. Roaches everywhere. And very dirty. No hit water. No toilet paper. Light didn't work. Just a mess. Drug infested place. Never stay there again. Even the towels were dirty. Tear the place down. 😢
Stayed in May 2023
Reviewed: 24 April 2023
Jackson
United StatesNothing at all
Nothing at all
Stayed in April 2023
Reviewed: 16 April 2023
Amanda
United StatesEverything. Staff is rude and unpleasant. Facilities are trashy. We didn't even end up staying due to the environment but was charged full price. It's been almost a month with no refund. Staff there tried to tell booking they "gave us a refund directly," which was a lie. This was easily verified by the messages on the booking app between me and the property. We were checked in AFTER WE TOLD THEM WE WAS NOT STAYING and charged the whole over $200 instead of the $68 cancelation fee. When talking to the property on the booking app, you will learn how unpleasant and unprofessional they really are. 10 out of 10 DO NOT recommend.
Nothing.
Stayed in March 2023
Reviewed: 28 March 2023
Pangie
United StatesDirty and no hot water
Stayed in March 2023
Reviewed: 20 March 2023
Milton
United Statesthe room was mostly clean, but there was no toilet paper or toilet paper holder, there was old food in the fridge and live roaches in the microwave. there were also cigarette butts all over the property including the elevator and a pervasive cigarette smell in the room.
nothing.
Stayed in March 2023
Reviewed: 19 March 2023
David
United StatesThat I should of received my security deposit back. I did not smoke, have pets, or left the room in an inappropriate manner.
It was close to areas I wanted to go.
Stayed in February 2023
Reviewed: 4 January 2023
Pamela
United StatesEverything roaches in to dirty stove did not work
Nothing
Stayed in January 2023
Reviewed: 16 December 2022
Alanna
United Statesit was extremely dirty. mattress had mold, there were cockroaches and other bugs ALL over the room!!! (I still have photos saved)
nothing.
Stayed in September 2022
Reviewed: 11 December 2022
Angela
United StatesThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 11 December 2022
Michelle
United StatesUnprofessional Staff and infested rooms
Stayed in December 2022
Reviewed: 9 December 2022
Felix
United StatesLocation
Stayed in December 2022
Reviewed: 3 December 2022
Matthew
United StatesEverything
None of it
Stayed in December 2022
Reviewed: 26 November 2022
Clarke
United StatesThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 14 November 2022
Angela
United StatesThere's not enough time in the day to tell you everything wrong with this place the room was absolutely disgusting nasty dirty and full of roaches there was no shower curtain and in the first room they put me in the TV and the air both did not work and that room was also over ran with roaches. I'm on my third week here and I have not had housekeeping not one time.
The staff was okay they were much better than the actual facility
Stayed in November 2022
Reviewed: 14 November 2022
Roshan
IndiaUncommunicative. Unresponsive. They never refunded my money. Save yourself by not going here.
Stayed in November 2022
Reviewed: 31 October 2022
Suby
United StatesNot at all clean, bugs in the room, corridors are very dirty, smoking smell in the room.
Stayed in October 2022
Reviewed: 28 October 2022
Johnny
United StatesThe room was dirty, the heat didn't work, there were no towels, and plus they had roaches.
Nothing.
Stayed in October 2022
Reviewed: 25 October 2022
Kimberly
United StatesSteps
Close to stores and other eating areas
Stayed in October 2022
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