4540 Taylorsville Road, Louisville, KY 40220, United States
#145 of 145 hotels in Louisville
Guests' ChoiceBased on 364 hotel reviews
3.2Cleanliness
4.1
Comfort
4.4
Location
5.8
Facilities
4.1
Staff
5.4
Value for money
4.7
Free WiFi
5.7
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End of dialog contentReviewed: 6 May 2024
Robert
United StatesCondition of room. Services. Air conditioner falling apart. No water in shower. Found maintenance promised to fix it didn't come back. Found a gentlemen called Chris that got us another room. The lobby was closed so had to walk all over hotel to find help. No toilet paper. Very few towels. Lobby always closed when you needed them. Not open Sunday when we left to advise them.
Location was good
Stayed in May 2024
Reviewed: 26 March 2024
Evangelos
United StatesI was killing cockroaches all night . the reception works only from 11 am to 6 pm!! if anything happens after this time you are along without any help. imaging this happened in 2024
Stayed in February 2024
Reviewed: 12 October 2023
Begley
United StatesWouldn't change bedding you had to pay for it and no restaurant in walking distance staff was rude N walked in on us naked
Space N price
Stayed in September 2023
Reviewed: 2 October 2023
Begley
United StatesThey gave us a one bed instead of 2 and they walked in on us while naked in bed
Price
Stayed in September 2023
Reviewed: 27 September 2023
Tofani
United StatesI brought cleaning wipes expecting the room not to be spotless, but the roaches? Had we had any other options, we would have left after seeing the first one. No hot water for the shower. The keycards rarely worked. We had to stop at the office a couple times a day.
The refrigerator was cold and clean, no smells.
Stayed in September 2023
Reviewed: 26 September 2023
Chimera300
United StatesRoom was semi clean. There were roaches and stains on the bed sheets. Found a used needle under bedside table when I moved it to find something that I dropped. Water pressure in the shower was pitifully weak and there wasn't any toilet paper or soap in the bathroom either. Literally the only decent things about this place was that the desk clerk was polite and there weren't any bed bugs, although based on everything else I'm not sure how there wasn't, I checked thoroughly multiple times.
Staff was friendly and the hotel was able to accommodate me and my fiancé after a different place screwed us by violating terms and canceling the reservation while we were standing in their lobby. Grateful for that for sure.
Stayed in September 2023
Reviewed: 18 September 2023
Larry
United StatesAbsolutely everything about this hotel was undesirable. From cockroaches, to being just filthy, to feeling unsafe around drug dealers, to a filthy and smelly smoke stench-filled room, to moldy shower curtain, to dirt-caked floors, to sticky roach trapped walls and filthy shower flooring. This hotel should be condemned and razed immediately. I would go as far as to ask people pray for the people who are forced to reside in this “hotel” as they need safe housing ASAP.
Location was excellent for city
Stayed in September 2023
Reviewed: 17 July 2023
Ritish
IndiaThey charged the deposit but never released it back.
Stayed in July 2023
Reviewed: 5 July 2023
Roy
United StatesOn entry to the room, free water on the floor. 1pillow on the bed for 2 people. hand sized towels for bath towels and only 1, at that. Bed side lamp not functional; no bulb, and no remote for the TV. But to top it off, got up during the night and turned on the bathroom light........ROACHES. When we started loading our car the next morning and moved luggage....Roaches beneath them. NO it was not a good experience. When I booked, I saw the name Red Roof and assumed a totally different experience. Makes us a little gun shy of booking anything with Red Roof attached. Sorry!!!
There was not much we liked about the room. However, the bed was comfortable.
Stayed in July 2023
Reviewed: 6 March 2023
Isaac
United StatesCleanliness and friendliness
Location
Stayed in February 2023
Reviewed: 1 February 2023
Reginald
United StatesThe security guard was rude and took himself way too serious. He thinks he is a police officer
Price and location (close to job)
Stayed in January 2023
Reviewed: 23 January 2023
Cory
United StatesI don't think I've been in a hotel that is so nice looking outside and inside but has such a roach problem absolutely crazy. I killed about 10 in the first 30min. Had keep bathroom light on lol. And cold air blowing after that didn't see any lol
Room was decent for price.
Stayed in January 2023
Reviewed: 16 November 2022
Stewart
United StatesThe residents were loud, nosy and disturbed me even during the day, the first day i arrived i got a bad feeling when someone was searching for a young woman maid. I had no idea why they were looking for her. i just wanted to enjoy the room but they looked at me kinda weird and funny.
the security guard on property was the nicest person I have ever met there, i had to leave really early for my flight and i was i was really tired and he was really nice and helpful in helping me check out at the early hours of the morning.
Stayed in November 2022
Reviewed: 13 August 2022
Edward
United Stateselevator didn’t work and still doesn’t, had trouble with room keys from the beginning, extended a week after the room key problems were fixed then the first day of my extension I was locked out of my room never can get a hold of anyone with red roof or this location staff
just the location to my work
Stayed in August 2022
Reviewed: 5 July 2022
Paige
United StatesI never got my deposit back from them
They didn’t have breakfast
Stayed in June 2022
Reviewed: 1 July 2022
John
United StatesToilet didn't work. I had to remove the tank lid and operate the fill valve by hand. External areas were dirty and littered with trash. Residents were often loud and yelling.
The staff was very helpful.
Stayed in June 2022
Reviewed: 25 June 2022
Shofner
United Statesit’s been over a week and they still haven’t given me my deposit back and too expensive for the room
it was quite.
Stayed in June 2022
Reviewed: 5 May 2022
An
United Stateseverything good.. nothing wrong with the property
what I like about the property is that the place have their own kitchen. it’s like a apartment so that’s the good thing about the property..
Stayed in April 2022
Reviewed: 4 May 2022
Eden
United StatesHotel staff wasn’t even there at time of check in. Then they sent us to a room that was already occupied or hadn’t been cleaned yet.
It was a cheap price which is what I wanted.
Stayed in March 2022
Reviewed: 11 April 2022
Marcellin
United Stateslittle bit
Stayed in April 2022
Reviewed: 2 April 2022
Natalie
United StatesPrice per night kept changing. Maintenance tried to drill door off bc they are just as insane as the stalker that told him too.
I didnt
Stayed in March 2022
Reviewed: 30 March 2022
Richard
United StatesI understand the effort of the manager to solve everything, but I really do not recommend this place.
Location
Stayed in March 2022
Reviewed: 7 March 2022
Lynda
United StatesI didn't like that the staff lied about my payment they did not renew my key I could not leave my room because I had no key to get back in
It should have been very comfortable except the staff are liars they're unprofessional everything you do not want in hotels staff
Stayed in March 2022
Reviewed: 24 October 2021
Brian
United StatesBooked for a queen unit, only got a full. 1st room toilet won't flush and had someone else's urine in it. The smoke detector's battery was dying so beeped every 30 seconds. Said something about the toilet to the staff. Response was to turn the water valve at the base of the toilet(which i did and that was not the problem). My wife went back to the front desk to tell them it still was not working. We will be up in 5 minutes. As for the smoke detector they told us to just pull the battery out(pretty sure that might be safety issue as well as illegal). 5 minutes lead to a half hour still no maintenance. Went back to front desk and was told 5 minutes AGAIN!!!! Well 5 minutes became 20(or maybe our phones clocks times go faster then their clocks). Went back to the desk, this time front doorvwas locked. After an hour(with someone else's urine still in the toilet and smoke detector beeping) they finally come up. He tried messing with the water valve. Low and behold that was not the problem. I then asked if that was a queen and he said it was a full(which i already knew). Decided to move our room to yet another full. At least that toilet worked. Microwave did not work however. We received 1 towel and 1 washcloth for the 2 of us. Asked for another set and apparently they were out. We stayed for 5 days and recieved no clean linen. Had to buy towels and wash clothes from Target. Trash was piled up at the top of the stairs. Found a used needle. Its been about month and still waiting for them to return my deposit. Guessing I am not getting it, the least they could do is buy some more towels or something with it.
Stayed in September 2021
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