9161 City Pond Road, Covington, GA 30014, United States
#15 of 15 hotels in Covington
Guests' ChoiceBased on 276 hotel reviews
4.2Cleanliness
5.0
Comfort
5.0
Location
6.1
Facilities
4.9
Staff
6.4
Value for money
5.3
Free WiFi
4.8
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End of dialog contentReviewed: 6 July 2022
Angelica
United StatesReserved 2 rooms and only received 1. Night shift personnel were rude and were rushing the check in so he could just hurry and get back to his room. The bathroom in our room was not the cleanest. Didn’t wanna use the shower due to how dirty it looked
Was not pleased with anything
Stayed in July 2022
Reviewed: 27 June 2022
Breona
United Statesthe first room we had was moldy, roaches, the beds were moldy and BLACK from dirt and grime the trashcan was moldy and it smelt very bad… the second room was better but I wouldn’t recommend a family member.. the neighbors were also very… sketchy.
it was close to food places and it was affordable
Stayed in June 2022
Reviewed: 24 June 2022
Timothy
United Statesthe phone or cable didn’t work
The Air Conditioner worked really good.
Stayed in June 2022
Reviewed: 20 June 2022
Lynn
United StatesRoaches and poor customer service they didn’t want to refund me
Stayed in May 2022
Reviewed: 13 June 2022
Victoria
United Stateswe walked into our king suite and we’re greeted by 5 live roaches and dirty underwear shoved into a couch. we immediately left asking for a complete refund. still not have received this refund.
Nothing
Stayed in June 2022
Reviewed: 11 June 2022
Gleen
United StatesWas hard to cool off
Nice big rooms
Stayed in June 2022
Reviewed: 3 June 2022
Karen
United StatesCustomer service. I tried to call several times and was hung up on. I also emailed several times about a refund. I was sold a room that was not available. The hotel was completely sold out of rooms yet booking.com sold me a room anyway and charged me for it. I had to file a refund and investigation with my credit card company because I still have yet to receive a refund from booking.com. The credit card company will deal directly with you because the hotel sent paperwork approving the refund. I will never book with you again.
Nothing. I didn’t stay there.
Stayed in May 2022
Reviewed: 30 May 2022
Linda
United StatesI just listed them above. The room was very dated and bare..but clean.
Yhe staff were very friendly and the bed was comfortable.. but the room was also clean..just bare bones..not even a waste can in the room.
Stayed in May 2022
Reviewed: 25 May 2022
Kristin
United StatesI did not like anything about this place I emailed and I called I could never get through to anyone to anyone and the phone number they provided, never was onThere was no staff to greet at the location there are no staff members on location on the weekends and hardly anybody during the week they there are no towels or fresh linens you have to wash everything yourself there are people living there for more than a monthly basis and there is no one to take care of them the place has roaches and is and it's nasty in the hallways
I did not like anything about this place I emailed and I called I could never get through to anyone to anyone and the phone number they provided, never was onThere was no staff to greet at the location there are no staff members on location on the weekends and hardly anybody during the week they there are no towels or fresh linens you have to wash everything yourself there are people living there for more than a monthly basis and there is no one to take care of them the place has roaches and is and it's nasty in the hallways
Stayed in May 2022
Reviewed: 23 May 2022
Leia
United Statesit was dirty, the room we was in smelled of cigarette smoke, there was roaches, the curtains were nasty and stained, the dresser was broken, the light in the bathroom flickered very badly, house keeping did not come in to replace towels or anything, we ran out of toilet paper before the end of our stay, we watched a drug deal happen right in front of our room, the elevator was jerking like it was going to break so we had to climb the stairs.
the beds were soft
Stayed in May 2022
Reviewed: 9 May 2022
Richard
United StatesThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 25 April 2022
Williams
United StatesThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 25 April 2022
Cray
Abkhazia, GeorgiaTerrible room drugs,prostitution,just outright Terrible didn't feel safe.
Nothing at all
Stayed in April 2022
Reviewed: 24 April 2022
Kendrick
United StatesPeaceful
Ok
Stayed in April 2022
Reviewed: 13 April 2022
Helen
United StatesDidn't have my room put me in another room that wasn't clean then put me in a room that my keycards wouldn't work didn't get into my room until 7:30pm just in time for bed
They had a stove and full refrigerator
Stayed in April 2022
Reviewed: 11 April 2022
Marcus
United StatesHard bed but for the price i cant complain
Convenient
Stayed in April 2022
Reviewed: 10 April 2022
Lemandre
United StatesRoaches
Stayed in March 2022
Reviewed: 4 April 2022
Patricia
United StatesRoaches and smell
Stayed in March 2022
Reviewed: 2 April 2022
Barbara
United Statesroach infestation
nothing
Stayed in April 2022
Reviewed: 31 March 2022
Laverne
United StatesSee above
Roaches, had to go a buy my own towels and wash clothes, bug spray, and front desk never answer the phone even when booking attempted to contact front desk x2. Sad place
Stayed in March 2022
Reviewed: 30 March 2022
Nikia
United StatesInfestation of roaches and workers on drugs and intoxicated. I spoke with Jimmy and Mellissa Ingram who pulled up after waiting 2hrs to get on the room.
Nothing!!! Disgusting!!!.
Stayed in March 2022
Reviewed: 28 March 2022
Davy
United StatesHad bugs
Nothing
Stayed in March 2022
Reviewed: 23 March 2022
Natasha
United StatesThe bedside lamps had no light bulbs, there was no trash can, no soap or shampoo, no towels or washcloths, not even a SHOWER CURTAIN. Cockroaches and spiders were a big problem too.
Nothing. It was trash. They didn’t give my paperwork to the after hours employee, so I had to find a new hotel for my first night in town. Then refused to refund my money that I paid for the first night.
Stayed in March 2022
Reviewed: 16 March 2022
Kyam
United StatesGreat location prices was good hate the taxes
Stayed in January 2022
Reviewed: 14 March 2022
Dyeisha
United StatesI liked nothing but this place
Place just nasty so are the people. They send random people to the door to tell u to get out and check out is at 12 kicked us out at 11 nasty rude people had roaches mildew on the walls and shower curtains and the under the sink was mold and routing and I hada child with me
Stayed in March 2022
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