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Reviews of HomeTowne Studios by Red Roof Covington, GA 2 stars

9161 City Pond Road, Covington, GA 30014, United States

#15 of 15 hotels in Covington

Guests' Choice

Review score

Based on 276 hotel reviews

4.2

Score breakdown

  • Cleanliness

    5.0

  • Comfort

    5.0

  • Location

    6.1

  • Facilities

    4.9

  • Staff

    6.4

  • Value for money

    5.3

  • Free WiFi

    4.8

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Showing 76 – 100

  • Reviewed: 6 July 2022

    2.0
    Was not pleased
    • Leisure trip
    • Group
    • Studio Queen Room Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Reserved 2 rooms and only received 1. Night shift personnel were rude and were rushing the check in so he could just hurry and get back to his room. The bathroom in our room was not the cleanest. Didn’t wanna use the shower due to how dirty it looked

    Was not pleased with anything

    Stayed in July 2022

  • Reviewed: 27 June 2022

    1.0
    speechless
    • Leisure trip
    • Couple
    • Studio Queen Room Disability Access Smoking
    • Stayed 4 nights
    • Submitted via mobile

    the first room we had was moldy, roaches, the beds were moldy and BLACK from dirt and grime the trashcan was moldy and it smelt very bad… the second room was better but I wouldn’t recommend a family member.. the neighbors were also very… sketchy.

    it was close to food places and it was affordable

    Stayed in June 2022

  • Reviewed: 24 June 2022

    2.0
    i will not stay here again.
    • Leisure trip
    • Couple
    • Studio Queen Room Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    the phone or cable didn’t work

    The Air Conditioner worked really good.

    Stayed in June 2022

  • Reviewed: 20 June 2022

    1.0
    Horrible I didn’t stay roaches
    • Leisure trip
    • Group
    • Studio Room with Two Double Beds Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Roaches and poor customer service they didn’t want to refund me

    Stayed in May 2022

  • Reviewed: 13 June 2022

    1.0
    I would never recommend this facility. It is rundown dirty there are clothes on the floor dirty clothes in hotel rooms a
    • Leisure trip
    • People with friends
    • Studio King Room Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    we walked into our king suite and we’re greeted by 5 live roaches and dirty underwear shoved into a couch. we immediately left asking for a complete refund. still not have received this refund.

    Nothing

    Stayed in June 2022

  • Reviewed: 11 June 2022

    10
    Exceptional
    • Business trip
    • Family with young children
    • Studio Room with Two Double Beds Larger Room Smoking
    • Stayed 7 nights
    • Submitted via mobile

    Was hard to cool off

    Nice big rooms

    Stayed in June 2022

  • Reviewed: 3 June 2022

    1.0
    I didn’t stay there. I was sold an unavailable room. Booking was unable to be reached.
    • Leisure trip
    • Solo traveller
    • Studio Room with Two Double Beds Smoking
    • Stayed 1 night
    • Submitted via mobile

    Customer service. I tried to call several times and was hung up on. I also emailed several times about a refund. I was sold a room that was not available. The hotel was completely sold out of rooms yet booking.com sold me a room anyway and charged me for it. I had to file a refund and investigation with my credit card company because I still have yet to receive a refund from booking.com. The credit card company will deal directly with you because the hotel sent paperwork approving the refund. I will never book with you again.

    Nothing. I didn’t stay there.

    Stayed in May 2022

  • Reviewed: 30 May 2022

    2.0
    Very poor
    • Leisure trip
    • Family with young children
    • Studio King Room Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    I just listed them above. The room was very dated and bare..but clean.

    Yhe staff were very friendly and the bed was comfortable.. but the room was also clean..just bare bones..not even a waste can in the room.

    Stayed in May 2022

  • Reviewed: 25 May 2022

    1.0
    Don't dare go waste of money and time
    • Leisure trip
    • Family with young children
    • Studio Room with Two Double Beds Smoking
    • Stayed 3 nights
    • Submitted via mobile

    I did not like anything about this place I emailed and I called I could never get through to anyone to anyone and the phone number they provided, never was onThere was no staff to greet at the location there are no staff members on location on the weekends and hardly anybody during the week they there are no towels or fresh linens you have to wash everything yourself there are people living there for more than a monthly basis and there is no one to take care of them the place has roaches and is and it's nasty in the hallways

    I did not like anything about this place I emailed and I called I could never get through to anyone to anyone and the phone number they provided, never was onThere was no staff to greet at the location there are no staff members on location on the weekends and hardly anybody during the week they there are no towels or fresh linens you have to wash everything yourself there are people living there for more than a monthly basis and there is no one to take care of them the place has roaches and is and it's nasty in the hallways

    Stayed in May 2022

  • Reviewed: 23 May 2022

    2.0
    i was not pleased at all with my stay. will not be returning to this location
    • Leisure trip
    • Family with young children
    • Studio Room with Two Double Beds Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    it was dirty, the room we was in smelled of cigarette smoke, there was roaches, the curtains were nasty and stained, the dresser was broken, the light in the bathroom flickered very badly, house keeping did not come in to replace towels or anything, we ran out of toilet paper before the end of our stay, we watched a drug deal happen right in front of our room, the elevator was jerking like it was going to break so we had to climb the stairs.

    the beds were soft

    Stayed in May 2022

  • Reviewed: 9 May 2022

    1.0
    • Leisure trip
    • Family with young children
    • Studio King Room Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 25 April 2022

    1.0
    • Leisure trip
    • Couple
    • Studio Room with Two Double Beds Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 25 April 2022

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Studio Queen Room Disability Access Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Terrible room drugs,prostitution,just outright Terrible didn't feel safe.

    Nothing at all

    Stayed in April 2022

  • Reviewed: 24 April 2022

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Studio King Room Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Peaceful

    Ok

    Stayed in April 2022

  • Reviewed: 13 April 2022

    1.0
    Dissatisfied
    • Leisure trip
    • Family with young children
    • Studio Room with Two Double Beds Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Didn't have my room put me in another room that wasn't clean then put me in a room that my keycards wouldn't work didn't get into my room until 7:30pm just in time for bed

    They had a stove and full refrigerator

    Stayed in April 2022

  • Reviewed: 11 April 2022

    8.0
    Decent for the price I'd stay there again
    • Leisure trip
    • Family with young children
    • Studio Room with Two Double Beds Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Hard bed but for the price i cant complain

    Convenient

    Stayed in April 2022

  • Reviewed: 10 April 2022

    1.0
    Very poor
    • Leisure trip
    • Couple
    • Studio Queen Room Non-Smoking
    • Stayed 7 nights
    • Submitted via mobile

    Roaches

    Stayed in March 2022

  • Reviewed: 4 April 2022

    2.0
    Very poor
    • Family with young children
    • Studio Room with Two Double Beds Non-Smoking
    • Stayed 21 nights
    • Submitted via mobile

    Roaches and smell

    Stayed in March 2022

  • Reviewed: 2 April 2022

    1.0
    horrible
    • Leisure trip
    • Couple
    • Studio Room with Two Double Beds Smoking
    • Stayed 4 nights
    • Submitted via mobile

    roach infestation

    nothing

    Stayed in April 2022

  • Reviewed: 31 March 2022

    1.0
    Sad
    • Business trip
    • Solo traveller
    • Studio Queen Room Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    See above

    Roaches, had to go a buy my own towels and wash clothes, bug spray, and front desk never answer the phone even when booking attempted to contact front desk x2. Sad place

    Stayed in March 2022

  • Reviewed: 30 March 2022

    1.0
    Very poor
    • Family with young children
    • Studio Room with Two Double Beds Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Infestation of roaches and workers on drugs and intoxicated. I spoke with Jimmy and Mellissa Ingram who pulled up after waiting 2hrs to get on the room.

    Nothing!!! Disgusting!!!.

    Stayed in March 2022

  • Reviewed: 28 March 2022

    1.0
    Poor
    • Leisure trip
    • Family with young children
    • Studio King Room Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Had bugs

    Nothing

    Stayed in March 2022

  • Reviewed: 23 March 2022

    1.0
    Definitely do not recommend this roach motel. The Baymont was much nicer and the same price.
    • Leisure trip
    • Couple
    • Studio Queen Room Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The bedside lamps had no light bulbs, there was no trash can, no soap or shampoo, no towels or washcloths, not even a SHOWER CURTAIN. Cockroaches and spiders were a big problem too.

    Nothing. It was trash. They didn’t give my paperwork to the after hours employee, so I had to find a new hotel for my first night in town. Then refused to refund my money that I paid for the first night.

    Stayed in March 2022

  • Reviewed: 16 March 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Studio Room with Two Double Beds Non-Smoking
    • Stayed 7 nights
    • Submitted via mobile

    Great location prices was good hate the taxes

    Stayed in January 2022

  • Reviewed: 14 March 2022

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Studio Room with Two Double Beds Smoking
    • Stayed 1 night
    • Submitted via mobile

    I liked nothing but this place

    Place just nasty so are the people. They send random people to the door to tell u to get out and check out is at 12 kicked us out at 11 nasty rude people had roaches mildew on the walls and shower curtains and the under the sink was mold and routing and I hada child with me

    Stayed in March 2022

Showing 76 – 100

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