497 Western Boulevard, Jacksonville, NC 28546, United States
#28 of 31 hotels in Jacksonville
Guests' ChoiceBased on 563 hotel reviews
6.5Cleanliness
6.9
Comfort
7.0
Location
7.9
Facilities
6.8
Staff
7.6
Value for money
7.2
Free WiFi
6.6
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End of dialog contentReviewed: 26 August 2021
Bartley
United StatesDifficult to turn and go in the other direction away from the motel. Big inconvenience.
Courteous, helpful and willing offer discounts if available
Stayed in August 2021
Reviewed: 23 August 2021
Da
United StatesThe prostitution going on in the parking area and obvious drug activity everywhere!!!
Stayed in August 2021
Reviewed: 12 August 2021
Christine
United StatesThere was only coffee
Stayed in August 2021
Reviewed: 12 August 2021
Christy
United StatesLarge water bugs. The kind with pinchers.
Stayed in August 2021
Reviewed: 11 August 2021
Sharon
United StatesHousekeeping was just finished so it had wet floors and had plastic mattress cover so it wasn’t as comfortable as it could have been.
The area was welcoming and we could find things to do easily.
Stayed in August 2021
Reviewed: 4 August 2021
Eliel
United StatesIt smelled really bad outside.
Other then the bad smell outside everything was perfect.
Stayed in August 2021
Reviewed: 23 July 2021
Art
United StatesGuests above us dragged chair accross the floor all hours of the night
Location was great. House keeping and office personnel were friendly.
Stayed in July 2021
Reviewed: 29 June 2021
Chance
United StatesHousekeeping banging & yelling at your door daily when you’ve just checked in &/or when you’re only staying for 2 nites. I do not like people entering my room while I’m not there. I was told by the front desk to get a door pass from the housekeepers who were never able to be found. towels were returned back several hours later after they were no longer needed - they need to stock on these items no guest should have to wait for things to be washed - they should be swapped out at that moment if anything. Blood on the comforter disgusting
Cheap & Convenient location
Stayed in June 2021
Reviewed: 23 June 2021
Harlemchild
United StatesThe attitude of the staff was excellent. If I needed something they were right on it
Stayed in June 2021
Reviewed: 21 June 2021
Chelsea
United StatesStaff double booked our room and walked into a half naked man in the room we were given. Luckily they still had another room open for us.
Quiet
Stayed in June 2021
Reviewed: 18 June 2021
Tice
United StatesThere was a broken mirror that no one bothered to fix or clean up and a very large cockroach greated you when entering the room.
Stayed in June 2021
Reviewed: 14 June 2021
Zbinx97
United StatesThe location definitely is not a good location very sketchy, had a lady sit outside my room and walk up and down the stairs tweaking definitely was creepy, the bath tub was backed up with hair but other than that everything else was good!! Update the Box TVs
I liked the kind staff and beds were clean and very comfortable!!
Stayed in June 2021
Reviewed: 6 June 2021
Jennifer
United StatesCheap and friendly staff
Stayed in June 2021
Reviewed: 6 June 2021
Jazlynn
United StatesHead board was dirty with fingerprints, and hair balls left in the shower
Stayed in June 2021
Reviewed: 25 May 2024
Alexander
United StatesThe most disgusting room I've ever seen plus they never payed me back my deposit. The smell of this place will haunt me for ever. It was so bad I could only stay 1 night out of the 2 I payed for just for them to rob me of my deposit. Horrible place and people
The most disgusting room I've ever seen plus they never payed me back my deposit. The smell of this place will haunt me for ever. It was so bad I could only stay 1 night out of the 2 I payed for just for them to rob me of my deposit. Horrible place and people
Stayed in April 2024
Reviewed: 22 May 2024
Robert
United StatesPoor beds, unclean room, shower was only boiling hot and wouldn't adjust to anything else. TV was low quality with only cable. No way to watch anything else. Roaches in the bathroom. Stains on mattress. cigarette burns all over bed and smell of cigs, despite being a non smoking room.
Did not attend the breakfast. That's my fault. Didn't know there was one.
Stayed in May 2024
Reviewed: 21 May 2024
Battle
United StatesThe room was busted up.
Nothing 😒
Stayed in May 2024
Reviewed: 21 May 2024
Kristen
United StatesHotel was supposed to have breakfast but did not, ice machine was broken
Room was clean overall and staff were nice
Stayed in May 2024
Reviewed: 13 May 2024
Allen
United StatesCeilings were falling in. Outlet was hanging out of the wall. Only one lock on door. No ice machine. Staff was nice. Never changed the sheets in 5 days. Never took out the trash.
Location
Stayed in May 2024
Reviewed: 26 April 2024
Ariel
United StatesNot much, never got my security deposit back when I know there was no damage done or anything missing.
Stayed in March 2024
Reviewed: 9 April 2024
Hal
United StatesThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 20 March 2024
Brockington
United StatesN/A
Beautiful people
Stayed in March 2024
Reviewed: 19 March 2024
Finley
United StatesDirty and could hear every little noise outside and from other rooms
Easy to find and nice staff
Stayed in March 2024
Reviewed: 26 February 2024
Jacqueline
United StatesThe room and the bed smelled terrible. The smell of marijuana was everywhere. Still waiting to get our deposit back.
Front desk lady was nice
Stayed in February 2024
Reviewed: 18 February 2024
Joanne
United StatesNothing
Everything
Stayed in January 2024
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