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Reviews of Super 8 by Wyndham Elizabethtown 1 stars

2028 North Mulberry Street, Elizabethtown, KY 42701, United States

#15 of 19 hotels in Elizabethtown

Guests' Choice

Review score

Based on 353 hotel reviews

6.1

Score breakdown

  • Cleanliness

    6.7

  • Comfort

    6.7

  • Location

    7.8

  • Facilities

    6.4

  • Staff

    8.0

  • Value for money

    6.9

  • Free WiFi

    7.2

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Showing 1 – 25

  • Reviewed: 5 May 2024

    5.0
    I slept well
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    My in-room coffee maker was missing a part and did not work. Tv remote did not work. No coffee available at the breakfast, didn’t have time to wait for them to make more

    Location was good. Staff were pleasant to deal with

    Stayed in May 2024

  • Reviewed: 8 April 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Room 105 had 2 missing light bulbs and the main ceiling light fixture was gone. Bed was a bit hard.

    Location was good, right off the interstate next to a waffle house. Priced well. The lady at the front desk was great. The rooms were clean. Free breakfast is at 7, but I can't say anything about quality as I left before then. Overall good stay, well worth the price.

    Stayed in April 2024

  • Reviewed: 9 March 2024

    5.0
    Passable
    • Leisure trip
    • Couple
    • King Room- Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    It wasn't as great. We stayed quite a few on the way to Florida and back.

    It was ok breakfast wasn't as good as others that we stopped at.

    Stayed in February 2024

  • Reviewed: 13 November 2023

    7.0
    Clean and good value.
    • Business trip
    • Couple
    • Queen Room - Mobility Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    A bit noisy room. Breakfast limited.

    Closer to highway and good price

    Stayed in November 2023

  • Reviewed: 8 November 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    My grandchild found boxes of condoms in the drawer.

    Stayed in November 2023

  • Reviewed: 26 October 2023

    7.0
    Good
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    I thought the staff was very accommodating. Pur room was very clean. And good location

    Stayed in October 2023

  • Reviewed: 17 October 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • King Room- Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    The room was sooo small for 3 people. The bathroom was dirty..the floor was so dirty. I booked a room with a pull out couch but there was only a chair in there. Had to go back down and ask for a roll a way bed for my daughter.

    The staff was very nice.

    Stayed in October 2023

  • Reviewed: 26 September 2023

    7.0
    Night manager needs to be looked into. Other employees kind. Very clean.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Mobility Access/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Wrong box seecabove

    All but one employee was fantastic. The room we stayed in was a connecting room to the office. I am dusabled and requested a handicapped accessible when making my reservation thru hotels.com. when we arrived at the hotel I was told that the hotel was not required to honor reservation requests and that mine was not being honored because i used hotels.com. I was then told that they were completely booked and had no rooms available. The employee was very kind and offered us a room that was "generally used fir employees and had avroom.on the second flor for my 2 teenagers. At about 12:30-1:00 a.m. I couldn't deal any longer with the EXTEMELY loud, what sounded like a party noise coming thru the walls. I went to the front office and asked for a reprieve from the noise in order to sleep. The manager on duty started YELLING at me and told me shevwould be happy to find us a room at a different hotel. Shocked and offended I asked for her name (she wore no identification) she blatantly refused and continued to yell at me. I went back to my room and miraculously the noise stopped. As I promised the so called manager a complaint has been filed.

    Stayed in September 2023

  • Reviewed: 31 August 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was terrible

    Pool

    Stayed in July 2023

  • Reviewed: 11 July 2023

    5.0
    Over priced for what we got.
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Room smelled Musty

    Location

    Stayed in July 2023

  • Reviewed: 3 July 2023

    7.0
    Good
    • Business trip
    • People with friends
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Room could have been a little cleaner. Dead bed bugs, toe nail, dust, etc

    Decent price, indoor pool

    Stayed in July 2023

  • Reviewed: 23 June 2023

    5.0
    It is a place to stay if you need one.
    • Leisure trip
    • Couple
    • King Room- Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Signs in multiple places saying no smoking, but some doors reeked of cigarette smoke, and butts carpeting the ground around the doors. And the no-refund cancellation policy using booking.com. I had reservations for the previous weekend as well. 2 days before our trip, my mother was hospitalized and we had to cancel. I called the hotel and they were perfectly ok with canceling short notice. But Booking.com just pointed out the policy about cancellations. After this, I am done using Booking.com, and I can’t recommend the site to anyone.

    Pretty much the least expensive option. Room rates not over inflated for the soccer tournament like other locations.

    Stayed in June 2023

  • Reviewed: 19 June 2023

    7.0
    Great staff and room
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Hotel was a little old

    Beds very comfortable

    Stayed in June 2023

  • Reviewed: 30 May 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Mobility Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Beds and pillows were hard. There was a potato chip on the floor in our room from previous guest.

    Location and staff were good. For a full hotel the check-in was a little slow. But she was doing her best and kept apologizing for the delays.

    Stayed in May 2023

  • Reviewed: 30 May 2023

    5.0
    Passable
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Our room could’ve been cleaned and fresh towels given. Breakfast could’ve had more variety for kids.

    We stayed for 3 nights and never once got our room cleaned. Breakfast was bread and a premade waffle, 2 cereals (Frosted Flakes and Raisin Bran) and bananas. Had a scent spray outside our room that was irritating to the eyes. Great location and staff was goos. Only complaint was we had to ask for fresh towels and was told that our room would be cleaned and it never got done.

    Stayed in May 2023

  • Reviewed: 27 March 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Mobility Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Staff at the front desk(Jamie?) was very pleasant and helpful. I was disappointed in the condition of the halls and area by back door. Grout in the bathroom is disgusting. Extra floor tiles stacked outside by the back door. Thought grounds etc, would be neater for $148 per night.

    Stayed in March 2023

  • Reviewed: 26 March 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Basic

    Clean

    Stayed in March 2023

  • Reviewed: 15 March 2023

    6.0
    Average
    • Business trip
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 7 nights

    No pool. No washer and drier Not enough outlets to plug in my work station

    People were great

    Stayed in March 2023

  • Reviewed: 2 January 2023

    7.0
    good but stinky
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Mobility Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    the marihuana smell all over the place

    location and price

    Stayed in January 2023

  • Reviewed: 15 December 2022

    5.0
    Passable
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Mobility Access/Non-Smoking
    • Stayed 1 night

    Acceptable for a Super 8; surprising makeover by Wyndham which improved it immensely, we're sure.

    Stayed in December 2022

  • Reviewed: 2 December 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Facilities were tired. Overall not bad but showing some wear and tear.

    Stayed in December 2022

  • Reviewed: 24 October 2022

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Mobility Access/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The room was a little dirty and there was a dirty towel left in our bathroom.

    The location and price was really good. It was about 30-40 minutes from Cardinal Stadium and about an hour from Mammoth Cave National Park. The employees at the front desk were super friendly.

    Stayed in October 2022

  • Reviewed: 1 October 2022

    5.0
    Passable
    • Business trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 6 nights
    • Submitted via mobile

    Rooms were very outdated. Bedspread and chair were old and stained.

    Staff was friendly and helpful

    Stayed in September 2022

  • Reviewed: 16 September 2022

    7.0
    Decent stay for the money as
    • Business trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Mobility Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    People partying

    Good parking

    Stayed in September 2022

Showing 1 – 25

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