Morning front desk man was preoccupied with his phone. Stairs were dirty and could have used a good cleaning

Loved the pool. Girl at front desk at check-in was friendly and helpful.

Stayed in August 2022

all good

friendly clean and comfortable

Stayed in July 2022

That there was no breakfast

There was no breakfast.

Stayed in July 2022

Indoor pool room was very hot, but it was 105° outside at the time.

Great location and price!

Stayed in July 2022

I did not care for the smell of dogs from the air conditioner. Obviously this room was a pet friendly one. We did not have pets. I would have preferred one that was not previously shared by pets.

The location was good for our trip.

Stayed in July 2022

The carpets throughout could be updated, folks on my floor were smoking dope. But in my room couldn't smell it

Room was quite air unit was very good

Stayed in July 2022

Dryers didnt work as much as I expected but thank god the room had hangers to hang the wet clothes

Everyone was very nice and rooms were clean loved every part of it. It also had the perfect smoking section outside where it had the most amazing view of the sunset

Stayed in July 2022

pool too cool. and hot tub not hot enough.

Friendly staff. Good location by lots of food.

Stayed in July 2022

clean

Stayed in June 2022

cozy

Stayed in July 2022

When I booked, I stated I need a main floor room when I checked in, I was put on the 1st floor 2 flights of stairs I have had knee replacements. There were no rooms on the main floor available. Then the TV remote didn't work to it to the front desk he couldn't do anything about it. What would you have done if I were in a wheelchair?

Stayed in June 2022

I was in room 203. the key did not work to get into the room. The keys were changed 3 times. The 2nd day I tried the key 87 times until I blew up. I was moved to the room 205. The key worked and I noticed the room was a little updated compared to room 203. In room 203 the coffee pot leaked all over. The air conditioner switch was broken and could not be adjusted. The carpets were filthy. My Grandchildrens feet were black on the bottom. I paid $515 to stay there 4 nights and would expect a refund for some of these complaints. The most frustrating issue was the key not working to get into the room. I had to have the attendant open the door for me. I slid the key in and out and counted each time. The first day was 34 times before the door would open. The last straw was when I slid the key 87 times until I went downstairs again and complained. That's when I was moved to room 205. I would like a refund, a call and both.

The breakfast was low on items. I had to ask to fill them.

Stayed in June 2022

The bed needed to be replaced. Clock in room didn’t wor, nor did the coffee maker. The breakfast was a joke. Sweet rolls, some yogurt, granola bars and that’s it

pillows were excellent in the room, the staff was very friendly

Stayed in June 2022

Coffee in the room was for a different sized coffee maker. Basically brown water. Loud from upstairs and next door.

Location

Stayed in June 2022

No complaints

Everything

Stayed in May 2022

The spa was broken, fire alarms going off, screaming kids up and the halls on 2nd and 3rd floors. They're dog friendly but no where to take the dogs potty, except in the simi truck parking area. The simi trucks Freaked my dogs out.

The bed was comfortable at least.

Stayed in May 2022

Nothing not to like

Everything

Stayed in May 2022

AC didn’t work very well, no breakfast

It was a place to lay my head

Stayed in May 2022

Stalrs inside to get to lobby.

It isceasy access off I-5, clean, indoor pool? Breakfast, good shower, microwave, coffee, refrigerator and cable. Air/Heat. Because I called ahead of time I was able to get on the main floor. SO ALWSUS CALL AHEAD IF YOU NEED MAIN FLOOR, no stars. Thank You, Staff Brandy-, she made sure I got a downstairs, no steps to room. Needs an elevator and Vending machines on each floor. Thank you for a quiet sleep.

Stayed in May 2022

.I was fine without an elevator but people should check first if it matters to them. Also, room door slammed really hard if I let it shut itself.

Best bed pillows ever! Also, bed was nice and firm. Window opens, and on side of building away from freeway it was nice and quiet so I could leave window open all night.

Stayed in April 2022

Cleanliness of room was awful. Sheets had giant stains, wall in bathroom had something smeared all over the wall, freezer dirty, rooms definitely due for remodel as carpet is pretty bad and has an unpleasant odor.

Pool was clean and staff friendly

Stayed in April 2022

There wasn't anything I didn't like.

Friendly , and accommodating staff at front desk. Clean ,, quiet, and comfortable room.

Stayed in March 2022

I would like more cleanliness and clean sheets on the beds.

I like the location and the front desk person.

Stayed in August 2021

This motel was not clean at all. I would not recommend it to anyone. We let the baby crawl around on the floor and he got filthy. It was a very disappointing stay.

Stayed in May 2021