2620 Santa Ursula Avenue , Laredo, TX 78040, United States
#34 of 36 hotels in Laredo
Guests' ChoiceBased on 300 hotel reviews
5.3Cleanliness
5.9
Comfort
6.1
Location
7.3
Facilities
5.5
Staff
6.1
Value for money
6.0
Free WiFi
6.6
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End of dialog contentReviewed: 17 January 2023
Ruben
United StatesBed bugs.
Price and location
Stayed in January 2023
Reviewed: 17 December 2022
Maria
United StatesThe lady in recepción was realy bad and charge extra $ 40. 00 for a room that I request from the begining in the first floor.
Stayed in November 2022
Reviewed: 20 November 2022
Breña
Mexicoit seems like the girl that works on the Night Shift doesn’t like her job. Besides, in booking says they have breakfast included in the room price and once you get to the hotel they just tell you that breakfast is not available, even though covid is long gone
it’s near the border and they had available rooms. rooms are clean and the water was hot
Stayed in November 2022
Reviewed: 5 November 2022
Erika
United Statesit wasn’t to clean, and almost everything was broken.
it was cheap.
Stayed in November 2022
Reviewed: 4 November 2022
Godoy
United StatesNice installations, they have to be taken care more proffesionally
Had to wait for attendance 35 minutes , she was doing something inside office, door ring did not worked, also, there was no toillet paper on the bathroom
Stayed in November 2022
Reviewed: 23 October 2022
Sule7
United StatesImproved
Stayed in October 2022
Reviewed: 17 October 2022
Cavazos
MexicoThere wasn’t a fridge neither a microwave
Stayed in October 2022
Reviewed: 16 October 2022
Juan
MexicoStaff not polite, no breakfast even when it was included, no internet and it is advertised in listing
Bed was not bad
Stayed in October 2022
Reviewed: 15 September 2022
Luis
United StatesLocation
There were no breakfast at all .
Stayed in September 2022
Reviewed: 16 August 2022
Alvin
United States. Bare bones. No soap or shampoo. Light fixture over the bed was broken. Tub drain trim was missing
Location
Stayed in August 2022
Reviewed: 17 July 2022
Daisy
United Statesdidn’t like the fact that out of the 4 nights of stay only once did they clean the room and if you can call that cleaning the room. only cleaned the floor and switch towels.
Stayed in July 2022
Reviewed: 8 May 2022
Cesar
United Stateslocation
Stayed in May 2022
Reviewed: 1 May 2022
Jose
United StatesCustomer Service
Stayed in March 2022
Reviewed: 21 April 2022
Norma
United Statessmelled of cigarettes
close to store
Stayed in February 2022
Reviewed: 2 February 2022
Maurice
New ZealandWanted to stay in the room for a few hours longer than 11:00 check out. The woman would not allow so I paid for an extra day. Went to hand my key back at 15;00 and no one was at reception. There were 2 other couples wanting to check in. Booking.com said 3pm and the motel had a sign 4pm.
Was allowed to check in at 1pm as we arrived in the morning.
Stayed in February 2022
Reviewed: 28 January 2022
Gonzalo
United StatesFire alarm kept beeping and hard time getting hot water
Nothing
Stayed in January 2022
Reviewed: 2 January 2022
Ramon
MexicoRather old bathroom, stains on toilet and roof at bad conditions. Not couch.
It was nearest and conveniently located
Stayed in January 2022
Reviewed: 23 December 2021
Yolanda
MexicoFacilities need a lot of care and renewal. It is old and not well mantained. The door did not have security bolt. No remote on room. Tub rusted and with insects.
The location was ok.
Stayed in December 2021
Reviewed: 29 November 2021
Ricardo
MexicoRoom's AC was making a lot of noise the whole night. It wouldn't stop unless I turned the whole thing off. It was late night so there was no one from maintenance to fix it. Also, there was no mini fridge for the food I bought and there was NO breakfast, not even breakfast to go or anything.
Stayed in November 2021
Reviewed: 17 August 2021
Marlene
United StatesA/C seemed stuck on freezing despite adjustment. No coffee in room. No breakfast as promised. No ability to enter lobby, it's difficult to hear staff through glass window. Chain in toilet broke, manual flushing.
Good location, low price
Stayed in August 2021
Reviewed: 22 July 2021
Destiny
United StatesCleaning ladies were very nice, however management and ladies at the front desk were not. Bath tubs were filthy.
Stayed in July 2021
Reviewed: 20 June 2021
Rebecca
United StatesOur restroom wasn't cleaned had used shampoos and hair in shower
Stayed in June 2021
Reviewed: 11 June 2021
Aundria
MexicoThe shabby overall appearance. The drapery falling down (I even climbed up to try to fix it, but hardware missing!) The dingy washcloth provided and one very tiny sliver of soap.
I liked the king-size bed which was comfortable. I also enjoyed having an air conditioner in the room and WiFi.
Stayed in June 2021
Reviewed: 3 June 2021
Meza
United StatesSTAFF WAS A BIT RUDE AND WHEN I WENT TO ADVISE HER ABOUT MY KEY NOT WORKING ON ONE OF THE ROOMS SHE QUESTIONED ME LIKE IF I DIDN'T KNOW HOW TO USE IT.
I LIKE THE FACT THAT I WAS CLOSE TO A CONVENIENCE STORE AND WAS ABLE TO GET AROUND TO WHERE I NEED. REALLY EASY ACCESS TO THE HIGHWAY.
Stayed in May 2021
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