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Reviews of Super 8 by Wyndham Old Saybrook 2 stars

37 Spencer Plain Road, Old Saybrook, CT 06475, United States

#5 of 6 hotels in Old Saybrook

Guests' Choice

Review score

Based on 346 hotel reviews

6.4

Score breakdown

  • Cleanliness

    7.1

  • Comfort

    7.1

  • Location

    7.8

  • Facilities

    6.5

  • Staff

    7.7

  • Value for money

    6.9

  • Free WiFi

    7.2

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Showing 1 – 25

  • Reviewed: 3 January 2024

    6.0
    It was fine for the price.
    • Leisure trip
    • Couple
    • Deluxe Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    See above.

    The info about the motel said there was a free breakfast, but that was not true. I understand that such amenities may be cancelled at any time, but I booked this motel in part because of the free breakfast.

    Stayed in December 2023

  • Reviewed: 25 December 2023

    7.0
    Comfortable and affordable
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The bathroom and beds are too high. The mattress is super comfortable, but you need a stepladder to actually get in the bed.

    Front desk personnel was EXTREMELY friendly!!! Very convenient first floor room makes it easy to load and unload your car.

    Stayed in December 2023

  • Reviewed: 16 November 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    Room was extremely small, as was the bathroom.

    N/A

    Stayed in October 2023

  • Reviewed: 5 November 2023

    7.0
    a major slay
    • Leisure trip
    • Couple
    • Deluxe Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    it was just really hard to close the bathroom door.

    the location is right off the highway and very close to many shops and food places. comfortable bed, good heating system.

    Stayed in November 2023

  • Reviewed: 12 October 2023

    5.0
    Won"t be back
    • Leisure trip
    • Couple
    • Deluxe Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights

    covid no longer a valid excuse); no cable tv

    location fine

    Stayed in October 2023

  • Reviewed: 2 October 2023

    7.0
    Clean, dry, no frills
    • Business trip
    • Couple
    • Deluxe Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    A bit dated

    Easy access

    Stayed in October 2023

  • Reviewed: 14 September 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was not provided but was advertised. No staff on in the morning, office locked, couldn't check out, no sighnage about any staff start time. Ended up, leaving key in room.

    Clean and comfortable.

    Stayed in August 2023

  • Reviewed: 5 September 2023

    5.0
    Ok
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Two Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    No maid service. Had to ask for towels and toilet paper. Garbage piling up.

    Price and location

    Stayed in September 2023

  • Reviewed: 28 August 2023

    7.0
    okay stay.
    • Leisure trip
    • Couple
    • Deluxe Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    Breakfast,there was no breakfast. When checking in,told there was breakfast and they named a list of items. My husband went down at 8:40,and brought back burnt tasting and smelling coffee. He said there was nothing and no one was there. Not good! At least have a fresh cup of coffee.

    Beds okay, Hot shower.

    Stayed in August 2023

  • Reviewed: 8 August 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Working tv

    No TV reception. Entire family could hear room above us having sex with squeaking bed and banging headboard at 1:40am

    Stayed in August 2023

  • Reviewed: 31 July 2023

    6.0
    OK for the money - nothing special.
    • Leisure trip
    • Couple
    • Deluxe Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    Air conditioning was not on when we got there. We needed to change for a wedding and we were sweating in the room. The beds were very high. I literally had to have my husband boost me up onto the bed as I am a short woman and could not get up on the bed by myself.

    The breakfast was a to-go bag which we did not take. The room was clean.

    Stayed in July 2023

  • Reviewed: 24 July 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights

    Toilet stopped working and did not get fixed while we were there. TV not working. Bagged unhealthy breakfast.

    The staff

    Stayed in July 2023

  • Reviewed: 24 July 2023

    5.0
    The room was comfortable and very clean, for a fair price but breakfast was missing.
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    No breakfast was included, though advertised. I could have reserved another hotel cheaper than this which didn't advertised a breakfast. Nothing on the table, no coffee or even water. I told the receptionist that I was not happy of that, and she was so kind to fill for us (6 people with 2 kids) a bag for each of us with a bottle of water and some cookies. Thanks a lot to her, she really tried to solve the problem. I suggest that we could receive compensation for the inconvenience.

    The location was convenient, the room was clean and cozy.

    Stayed in July 2023

  • Reviewed: 20 July 2023

    5.0
    It was just ok.
    • Leisure trip
    • Group
    • Deluxe Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Reception provided me keys to an occupied room. I actually walked in on another guest in their room. To say the least it was embarrassing and very uncomfortable for both parties! I returned to the front desk and they gave me another room.

    Stayed in July 2023

  • Reviewed: 14 July 2023

    5.0
    Buyer Beware
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Two Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Two of the reasons I booked here were that it offered breakfast and had a pool. There was neither. Breakfast was a coffee machine, and the pool still had the cover over it. No explanation given, but since this was stated on the website, it feels like false advertising.

    Clean rooms, partially updated. Liked the fact that the floors weren't carpeted and were vinyl plank instead. Cheap.

    Stayed in July 2023

  • Reviewed: 26 June 2023

    5.0
    Very basic facility for way too high of a price, with the lure of a free breakfast that was a bag.
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    This property said it had free breakfast..it was a paperbag with a granola bar, fruit cup, juice box, and other similar items. It is very misleading to call that a free breakfast in the advertisement. And most importantly, this should have been either a much nicer facility for the nightly cost, or it should have cost less. I realize the location is a desirable area, but the cost for basically a standard motel room is excessive. And of course, the "breakfast."

    The location is why we stayed here. And it was fairly clean and the staff was polite.

    Stayed in May 2023

  • Reviewed: 23 June 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Deluxe Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I was told that breakfast is 6 to 9 at lobby and when I came there was just a coffee.I ringed the bell to front desk and after maybe 5mins lady showed and give us small bag with juice, water and cheap sweet. This is not a breakfast and shouldn't be listed in the price. What a joke. Big money rip off.

    Room was nice and clean and good size. Just the floor should be swipped more often.

    Stayed in June 2023

  • Reviewed: 22 June 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Deluxe Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The location

    Stayed in June 2023

  • Reviewed: 10 May 2023

    7.0
    good value for money motel
    • Leisure trip
    • Couple
    • Deluxe Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    no breakfast. poor tv signal

    good value for money. clean room. comfortable bed. located within walking distance from mall & restaurants

    Stayed in May 2023

  • Reviewed: 18 April 2023

    7.0
    decent stay with good value for money
    • Leisure trip
    • Group
    • Deluxe Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The room was not really clean with hairs from previous guests in the bathroom. There was no breakfast nor a pool, despite being advertised.

    good value for money, early check-in option

    Stayed in April 2023

  • Reviewed: 29 September 2022

    7.0
    Great Value
    • Leisure trip
    • Group
    • Standard King Room - Smoking
    • Stayed 1 night

    It was clean and comfortable

    Stayed in September 2022

  • Reviewed: 26 September 2022

    7.0
    Good
    • Family with young children
    • Deluxe Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    We did not like that the smoke was coming from the downstairs upstairs in our rooms a non smoking

    I like the location easy on easy off highway

    Stayed in July 2022

  • Reviewed: 18 September 2022

    5.0
    Ok for 1 night
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Stairs were ridiculous! Not accessible for elderly or handicapped. O

    There was no breakfast! No staff at front desk to ask a question. No staff for check out.

    Stayed in September 2022

  • Reviewed: 13 September 2022

    5.0
    no frill and okay one night but don’t expect much at all. I think next time we will pay more and go somewhere else espec
    • Leisure trip
    • Couple
    • Queen Room - Smoking
    • Stayed 2 nights
    • Submitted via mobile

    poor staff . when I booked it said breakfast and ground floor and nonsmoking. after almost ten minutes waiting as first person at desk she gave us a ground floor smoking after saying it doesn’t say that though I showed my phone reservation where it did. No breakfast coffee available the first night till after 6:30 because locked but next day at 6:00. first microwave didn’t work . two out of four lamps s didn’t work. Had to wake her up at 7:00 am to ask questions. Dusty rooms .

    price

    Stayed in September 2022

Showing 1 – 25

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