723 Hot Wells Boulevard, San Antonio, TX 78223, United States
#195 of 319 hotels in San Antonio
Guests' ChoiceBased on 122 hotel reviews
7.4Cleanliness
7.9
Comfort
7.9
Location
8.2
Facilities
7.7
Staff
8.3
Value for money
7.6
Free WiFi
7.5
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End of dialog contentReviewed: 6 March 2023
Dora
United StatesTub very slippery
Stayed in March 2023
Reviewed: 19 September 2022
Elizabeth
United StatesThe hallway and elevator were hot and the elevator smelled like body odor.
The room was comfortable. The towels were actually decent sized and nice.
Stayed in September 2022
Reviewed: 24 August 2022
Samantha
United StatesView from our room was a residential back yard
Stayed in August 2022
Reviewed: 3 June 2022
Lauren
United StatesMy shower made loud pipe sounds but worked great.
great price.
Stayed in May 2022
Reviewed: 25 May 2022
Marleny
United StatesI like the location. I always stay here when I want to stay close to Alamodome area. Good price.
Stayed in May 2022
Reviewed: 5 May 2022
Rosilyn
United StatesI didn't like how I had to put a my towel on the bottom of the curtains, because the air conditioner blew the curtains up & open. Didn't like that the TV was too far from the bed
Room, space,cleaness. I was satisfied. That's it's not 🚫 pet friendly 😜
Stayed in May 2022
Reviewed: 2 May 2022
Chevy
United StatesRoom did not smell good.
Stayed in May 2022
Reviewed: 12 April 2022
Carrol
United Statesroach in bathroom. bathtub did not drain. floor a bit dirty. no toothbrush available for guests
room ok. staff good
Stayed in April 2022
Reviewed: 8 March 2022
Tany
United Statesnone
everything
Stayed in January 2022
Reviewed: 7 March 2022
Michelle
United StatesThe shower pressure was terrible and the water barely got luke warm. Every time we showered we were freezing and would have to jump in the bed and bundle up to get warm again. I also requested well in advance to be placed on the highest floor and they literally put us in room 108 which is the very first room on the very first floor.
The beds and pillows are very comfortable and there was little to no noise both nights. The lady at the front desk was very sweet and very helpful.
Stayed in March 2022
Reviewed: 13 February 2022
Michaela
United Statesthe mirror was nasty, sheets kept coming off the bed.
nice , easy access to everything, staff was helpful and friendly
Stayed in February 2022
Reviewed: 2 November 2021
Margarita
United StatesSmall parking lot and was advised to park close to the cameras as cars have been previously broken into.
It was clean and right off the highway.
Stayed in October 2021
Reviewed: 15 October 2021
Nathan
United StatesCheck-in was a problem because their internet was running so slow. The clerk informed us that it would be a 20 minute wait before we could check-in (we did not arrive early and had a reservation, so we were expected). While she was extremely pleasant and apologetic, the situation was awkward and so we spent the wait unloading our luggage and belongings on to one of the luggage carts. The wi-fi access is unrestricted, so we did not use it to check our email, etc. The bath tub faucet had a constant drip, which wasn’t noisy but this has caused deterioration of the surface of the tub itself where the drip is. The towels were a bit rough. Otherwise we had a good stay. It was perfectly fine for a single night stay.
The site is easy access to the Highway, but our room was so well insulated for road noise that it was nice and quiet. The ice machine had plenty of ice and the mini fridge and microwave both worked properly. The A/C worked very well but was also fairly quiet, so it was a very restful night’s sleep on the comfortable beds. We walked next door to the IHOP for breakfast, as Covid restriction have impacted the on-site breakfast offerings. Overall, we liked our stay.
Stayed in October 2021
Reviewed: 6 July 2021
Perez
United StatesRoom looked nothing like the picture The breakfast they offer was a granola bars
It was meh
Stayed in July 2021
Reviewed: 24 June 2021
Israel
United StatesThe room had some water stains on the ceiling and the tub finish was pretty rough. Otherwise the room was good for what we needed.
The location was great, staff was friendly and it was quiet.
Stayed in June 2021
Reviewed: 17 June 2021
Carlos
United StatesThe bathroom was old and need maintenance
The hotel was good. But the bathrooms needs maintenance.
Stayed in June 2021
Reviewed: 16 May 2024
Gilda
United StatesN/A
Very clean and peaceful staff was very nice
Stayed in May 2024
Reviewed: 18 April 2023
Balderas
United Statesno breakfast
location
Stayed in March 2023
Reviewed: 18 March 2023
Jose
United Statesit was dirty.
nothing
Stayed in March 2023
Reviewed: 6 March 2023
Luis
United Statesnothing everything was amazing
in great condition
Stayed in March 2023
Reviewed: 20 February 2023
Park
United StatesWe rented two rooms and both had no water pressure water didnt drain down pipes, the pool that my kids were so excited to play in was closed, staff were very rude when we asked about anything, and there are roaches so bad..
I tried to like the hotel
Stayed in February 2023
Reviewed: 6 December 2022
Gabriel
United StatesReceptionist was really nice
Stayed in December 2022
Reviewed: 22 October 2022
Kevin
United StatesThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 18 October 2022
John
United StatesCouldn’t get maid service the second day there. No fresh coffee. No clean towels. Hotel is showing quite a bit of wear and tear. Cleanliness is lacking. Note- no charging for ev’s.
Like the location as it makes it easy to visit family in the area.
Stayed in October 2022
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