1860 The Alameda, San Jose, CA 95126, United States
#71 of 84 hotels in San Jose
Guests' ChoiceBased on 255 hotel reviews
6.3Cleanliness
6.6
Comfort
6.7
Location
7.7
Facilities
6.6
Staff
7.7
Value for money
6.7
Free WiFi
6.6
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End of dialog contentReviewed: 26 March 2024
Taewoo
JapanThere is no service for coffee maker in the room. The garbage was not handled, no refill of coffee package.
Almost average service as this class of hotel. WiFi connection speed is excellent.
Stayed in March 2024
Reviewed: 14 February 2024
Luis
United StatesParts of the hotel needed a fresh coat of paint and some final touches.
Stayed in February 2024
Reviewed: 25 January 2024
Kelley
United StatesIt was very slippery on the porch / front door step
It was secluded
Stayed in January 2024
Reviewed: 1 December 2023
Simon
United KingdomShelf support in fridge needed attention
Large room, good TV. Bath
Stayed in November 2023
Reviewed: 28 August 2023
Jesus
United StatesThe pool wasn’t available The suit I had for the night came with jacuzzi which the knobs were broken off so could not make use of it
The patio area around the pool
Stayed in August 2023
Reviewed: 15 July 2023
Kelley
United StatesThe front desk staff troed stealing my phone
Pool was great the room wD nice
Stayed in May 2023
Reviewed: 26 April 2023
Carl
United StatesThe hotel staff was not around at check-in or check-out. Waited about five minutes at the desk for check-in. Another customer said she had called to try to get someone to the desk but there was no answer. Bags of garbage were left in the parking lot near an entryway at night and we're not gone by the morning.
The location is great. I have been there a few times before.
Stayed in April 2023
Reviewed: 23 February 2023
Vega
United StatesThe good breakfast. the bar upstairs.
Stayed in February 2023
Reviewed: 5 January 2023
Porfirio
United StatesThe property does need some work especially in the rooms rugs are filthy and dirty spots everywhere and water leaks in the bathrooms
Properties a good location so I needed to go
Stayed in January 2023
Reviewed: 12 November 2022
Jonathan
United Statesneeds small repairs. sink stopper broken. toilet seat lose. cleaning staff seemed to occupy most of breakfast space, cooking waffles send talking, leaving no space for guests to have breakfast. staff very helpful when we got confused by room lock mechanism
location
Stayed in November 2022
Reviewed: 26 October 2022
Stefany
United Statesthe smoking rooms needs to be updated very spooky
the garden in the midd
Stayed in October 2022
Reviewed: 19 October 2022
Jerri
United StatesAlthough spacious, room was oddly laid out with a very narrow passage (between the foot of the bed and the wall) to get to the bathroom. The bed was sloppily made (no attempt had been made to even straighten the sheets). Pillow was quite lumpy and uncomfortable to use (so I didn't). There were very noticeable marks (dirt?) on the bathroom door which I was able to wipe off with a moistened towel (so why hadn't housekeeping done that?). I was disappointed that the pool had already been closed and drained for the season. I used to live in San Jose and know that the weather stays warm (if not actually hot) all the way through October.
Room was spacious. I requested, and got, a room on the ground floor. The refrigerator and air-conditioning worked just fine.
Stayed in October 2022
Reviewed: 16 August 2022
Anthony
United StatesHot Water only works sometimes
Stayed in August 2022
Reviewed: 15 August 2022
Young
United StatesThe room was not completely clean. The floor did have several dark stains on it. Even though this was a smoking room. The bed quit had several burn marks on it.
I did enjoy the breakfast and the nice customer service. The room was larger then expected which I was very happy about. My room was also located on the lower level also a PLUS for me. My did enjoy the the comfort bed in the room even through the quit had burn marks on it.
Stayed in July 2022
Reviewed: 5 August 2022
Alejandra
United Statesit’s quiet and good weather
Stayed in August 2022
Reviewed: 5 August 2022
Liza
United StatesWe stayed 2 nights and one the first day when our room was cleaned only one side of the room was cleaned only 1 bed was made and my hair brush was missing
Stayed in July 2022
Reviewed: 30 July 2022
Toni
United StatesThe plumbing was old and the toilet backed up.
Centrally located to our needs. Located in a nice neighborhood.
Stayed in July 2022
Reviewed: 15 July 2022
Joshua
United StatesThe smell of smoke in the rooms wad overwhelming. The trash on the hotel grounds was disappointing. The stains on the towels looked like my rags I used to wash my car and then tossed in the washer.
I liked the free parking and close proximity to the airport.
Stayed in July 2022
Reviewed: 28 June 2022
Jesus
United StatesDirty Hot Tub No shampoo No Body wash No conditioner. Stains on the cover sheets. Particles in jacuzzi.crums on carpet.
Comfy bed
Stayed in June 2022
Reviewed: 10 June 2022
Timothy
United StatesThe noise the unclean carpet the rooms light fixtures were missing lightbulbs the sink in bathroom was clogged ect ect ectu
I booked a smoking room because my friends that came to visit smoke and that was about the only positive thing about hotel.
Stayed in June 2022
Reviewed: 23 May 2022
Tonza
United StatesThe room smelled old. It was not clean. Had to tell staff twice to clean the room and the second time the just made the bed. And put the bath mat inside the sink and didn’t clean the sink same hair from the morning was still there that night it was disgusting
The room is a good size for two. And the bed was comfortable. Front desk service was great
Stayed in May 2022
Reviewed: 9 May 2022
Dan
United Statesreserved a non smoking room and the room smelled a lot like cigarette
location was nice
Stayed in May 2022
Reviewed: 13 March 2022
Tostado
United Statesstrange people walking around the complex at night
nice location
Stayed in February 2022
Reviewed: 28 February 2022
Marlen
United StatesThere was not enough toilet paper when we got there there was one that was less than half and there was not an extra one. The towels were horrible super small and thin.
The location.
Stayed in February 2022
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