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Reviews of Super 8 by Wyndham Sulphur Lake Charles 2 stars

101 Mallard Street, Sulphur, LA 70665, United States

#17 of 19 hotels in Sulphur

Guests' Choice

Review score

Based on 91 hotel reviews

5.8

Score breakdown

  • Cleanliness

    6.8

  • Comfort

    6.7

  • Location

    7.3

  • Facilities

    6.1

  • Staff

    7.1

  • Value for money

    6.3

  • Free WiFi

    6.2

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Showing 1 – 25

  • Reviewed: 6 March 2024

    6.0
    It was ok nothing to rave about
    • Business trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Under construction nails in the parking lot , one of the chicks at the front desk was hott

    Property changed its prices had to book on booking online to get the better deal

    Stayed in March 2024

  • Reviewed: 1 November 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The air could’ve been colder

    Location

    Stayed in October 2023

  • Reviewed: 13 March 2023

    6.0
    If you are looking for a place that serves breakfast, keep looking.
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    they advertise breakfast, but it “has been suspended because of Covid.”. seems like an excuse to me. everywhere else I stay has resumed breakfast service. the whole area seems a bit run down. I was going to get ice from the machine and it was disgusting.

    the young man behind the desk was very nice. there was a restaurant right across the parking lot. it was right off the interstate.

    Stayed in March 2023

  • Reviewed: 23 January 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Very surprised that there was No Breakfast at all

    Stayed in January 2023

  • Reviewed: 5 October 2022

    5.0
    I would say you get what you pay for, but we didn't get breakfast.
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Using COVID as an excuse to still not have breakfast is one of the most lazy things I've ever seen. Your website should not show there is breakfast available if this is not the case. You could not change the temperature on the AC unit, so if you put it on cool it was a blizzard and if you put it on heat it was a sauna.

    The room was clean, and the bed was one of the most comfortable I've ever slept on in a hotel. The curtains completely blocked out outside light, unlike most places. Well lit parking.

    Stayed in October 2022

  • Reviewed: 28 June 2022

    7.0
    Not worth the money
    • Business trip
    • Couple
    • Queen Room - Disability Access - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    This property is currently under construction. I stay here several time before the storm it’s not worth the 92 dollars until it’s finished.Hopefully it can be restored

    Stayed in June 2022

  • Reviewed: 29 May 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    No breakfast or pool

    The staff

    Stayed in May 2022

  • Reviewed: 14 May 2022

    5.0
    Passable
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    There was no breakfast although it was advertised. There were roaches in the trash can in the dining room.

    Convenient location

    Stayed in May 2022

  • Reviewed: 17 August 2021

    6.0
    The front desk person was great offering me great advise about places to eat.
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night

    The parking area was sketchy. I had some slight damage to my car where someone likely one of the weekly renters tried to break into my car. They were unsuccessful however, but I could tell as my driver door was affected.

    There was no breakfast. I would have liked a banana or muffin.

    Stayed in July 2021

  • Reviewed: 1 August 2021

    6.0
    Pleasant
    • Business trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I didn’t like the fact that you don’t need a key card to come into the side door . Which mean anyone can just come in. The hallways were hot and the carpet seemed dirty . There is no breakfast, and there is no elevator.

    The staff was friendly, the room was ok .

    Stayed in July 2021

  • Reviewed: 24 July 2021

    7.0
    Good stay
    • Business trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    What I didn’t like about the property was that there is no elevator. And I was on the second floor. The hallways are hot and kinda smelly. The stairways as well. The side doors are unlocked at all hours of the day so anybody can just walk in. The building is still under construction so there is no breakfast. And I think the room rate should be a little less for what your getting.

    What I liked about the property is that the room and bathroom were clean, the bed was comfy as well. The front desk were very nice and helpful. There is a lady that was very nice to go take me more towels without me asking and asked if there was anything else I needed,

    Stayed in July 2021

  • Reviewed: 12 July 2021

    5.0
    There needs to be something done about the debris outside the building along with better service.
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 2 nights

    There was no breakfast. There was also a lot of debris outside the room that was very unappealing. I asked for a room on the 2nd level, but was refused.

    There beds were comfortable and the rooms were cleaned after our first night.

    Stayed in July 2021

  • Reviewed: 16 June 2021

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    I had two rooms and one of the rooms had roaches

    I liked the location and the beds are comfortable

    Stayed in June 2021

  • Reviewed: 6 June 2021

    6.0
    It was ok.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Area was ok..room wasnt cleaned well.

    Staff very friendly!

    Stayed in June 2021

  • Reviewed: 3 June 2021

    5.0
    Meh. Pleased with location....the rest left something to be desired.
    • Leisure trip
    • Couple
    • Queen Room - Disability Access - Non-Smoking
    • Stayed 1 night

    too much construction. door on side of bldg did not lock, didnt feel safe. price was too expensive for quality of room. bed was uncomfortable (board) and room did not smell fresh. the bathroom was just okay.

    decor, location (close to attractions)

    Stayed in May 2021

  • Reviewed: 19 May 2021

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Messy

    Restoring and messy not worth the price of the room

    Stayed in May 2021

  • Reviewed: 17 May 2021

    5.0
    No breakfast being served
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night

    There is some confusion about breakfast from prior reviews. I expected to have breakfast in reading previous reviews. The truth is, there is no breakfast being served. They could have at least poured cereal into those empty cereal canisters, and milk in that empty steel milk container. There is no excuse for having no breakfast being served as far as I'm concerned, and they don't give you any kind of a discount for the lack of a breakfast being provided. On the positive side, they are conveniently located across the street from a waffle house. So you can buy a decent breakfast from the waffle house for about seven bucks.

    No breakfast is being served. They have coffee and fruit juice 24 hr. near front desk.

    Stayed in May 2021

  • Reviewed: 1 May 2024

    10
    Felt like a mini getaway
    • Business trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Great and very clean

    Stayed in April 2024

  • Reviewed: 26 April 2024

    10
    Crappy place... dont waste your time or money!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    So much construction going on, place was trashed out. lock was broken on our door, got SCAMMED when i checked in for ANOTHER $60, that was not stated ANYWHERE on your site bc i didn't book on their website. I had to BORROW money for food and gas, as a result of this. Beds are way too high up, short people beware!! The tv didn't work, had to someone to come in to fix it, the wire was behind the tv itself and she treated us like WE moved it. The people running that place needs to learn better people skills. Also in the middle of a name change was the so called excuse we got for the $60 extra we got scammed with. Will NOT use them ever again. Horrible horrible HORRIBLE PEOPLE.

    Ac worked well. Kept room nice and cold

    Stayed in April 2024

  • Reviewed: 13 April 2024

    4.0
    Disappointing
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The place looked under repair. The room was moderately clean. The hallways and stairwells were dirty.

    The bed was comfortable.

    Stayed in April 2024

  • Reviewed: 5 April 2024

    4.0
    Needs to finish renovations and hopefully this will improve property.
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    TV did not work. Was there for 4 nights and staff did nothing to accommodate this.

    Convenient

    Stayed in April 2024

  • Reviewed: 28 February 2024

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    They had construction going on, inside and outside, so we were woken up before 8 a.m. to banging and drilling. The bed was super hard. There were only 2 pillows that went flat as soon as your head hit it. There was mold on the ceiling. The parking lot was full because they had most of it block off for construction. Toilet ran all the time, and hot water never got that hot.

    Hotel was very close to the highway, casinos and restaurants.

    Stayed in February 2024

  • Reviewed: 19 February 2024

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Owner have bad attitude we had to wait long time before someone came to front desk tv did not work

    Nothing

    Stayed in February 2024

  • Reviewed: 14 February 2024

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing Didnt even have a breakfast

    The room had a terrible smell. The staff said it was The cleaning supplies. If was The carpet. So had to change roofs with a never wood floor, much better but The T.V. wasnt work so I had to go down stairs. They got it working. Maybe after they finish renovación it would be worth it.

    Stayed in February 2024

Showing 1 – 25

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