1716 East Dixon Blvd, Shelby, NC 28152, United States
#9 of 9 hotels in Shelby
Guests' ChoiceBased on 137 hotel reviews
4.4Cleanliness
5.0
Comfort
5.4
Location
6.6
Facilities
5.0
Staff
6.0
Value for money
5.3
Free WiFi
5.6
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End of dialog contentReviewed: 5 February 2024
Destini
United StatesRoom smelled like cigarettes and had stink bugs , I had killed about 10 of them
In a good location
Stayed in February 2024
Reviewed: 5 September 2023
Deah
United StatesBathroom
Pool
Stayed in August 2023
Reviewed: 29 June 2023
Crystal
United StatesEverything
It was terrible looking to the eyes. The front desk gentleman was not pleasant and the TV kept going out and he had an attitude when he had to fix it with there remote.
Stayed in June 2023
Reviewed: 27 June 2023
Crystal
USADefinitely was no clean ... The housekeepers were rude and just walking your room
Stayed in June 2023
Reviewed: 20 June 2023
Gray
United StatesWhere do I start... We had no bathroom light at all. But back up to entrance...smelled like a freshly smoked cigarette, come in use the bathroom in the bark because light doesn't work and neither does the toilet...won't flush guess that's why it was equipped with a plunger . Stained carpets stained blankets. Stains on top of leftover trash.we asked for extra blankets after we plugged in the broken phone just to be asked why we needed it rude on top of nasty !
I can't think of anything other than maybe the price that I actually liked about this place.but as the saying goes get what u pay for. And even at that it was a lil more than it was worth.
Stayed in June 2023
Reviewed: 24 October 2022
Ginger
United StatesThe carpet was quite stained. There was no blanket, only a lightweight cover. I had to turn the heat up, which dried up my sinuses and gave me a headache. The tub stopper didn’t work. There were also roaches.
The staff was very nice and helpful.
Stayed in October 2022
Reviewed: 27 September 2022
Joan
United Statesthe nonsmoking room was cigarette odor. Top bed sheet had 2 cigarette burn holes, ceiling peeling and flaky in 2 areas. bathtub with large yellow stain Total was supposed to be $86.87 checkout amount was $109.61. we were told that it was a deposit that would be refund to us. So far it hasn’t been received
N/A
Stayed in September 2022
Reviewed: 26 September 2022
Shuwonda
United StatesThe location
Stayed in September 2022
Reviewed: 29 August 2022
Edward
United StatesThey lied to me about refunding the $29.95 I never got my refund on my card from two different bookings so I ended up staying from the 23rd till the 26th
When I got there they told me it would be a charge of $29.95 more that it would be put back on my card when I checked out I needed to stay one more day so they checked me out check me back in and charge me more money plus the $29.95 which neither time did they refund the $29.95 so somebody owes me $60
Stayed in August 2022
Reviewed: 18 June 2022
Wyntr6413
United StatesThere are no grab bars in the bathtub, in a mobility access room. And I could barely get around the room with my walker. My wheelchair would never even be to fit around the bed.
Stayed in June 2022
Reviewed: 9 June 2022
Doug
United StatesCarpet was worn out and needed vacuuming. Bed wasn't comfortable. Housekeeping should have been better.
The fact that they had a room available on short notice. The lady that checked me in was very nice.
Stayed in June 2022
Reviewed: 23 May 2022
Carter
United StatesThe phone didn't work, there was no fire detector, there were no towels. I asked for a known smoking room but had to go buy odor removing spray together the smoke out.
The location was great. Easy to find close to things and places.
Stayed in May 2022
Reviewed: 27 January 2022
Pauline
United StatesThe room was very old, musty, stained pillows, the ceiling was peeling and toilet had problems flushing.
The proximity to stores.
Stayed in January 2022
Reviewed: 4 December 2021
Tiffany
United StatesThe room had a urine smell the closer you got to the bathroom, there was no doornob on the outside of bathroom and mold on the bottom of the entrance door.
The bed was comfortable and staff was friendly!
Stayed in December 2021
Reviewed: 15 November 2021
Charles
United StatesOld pillows, no towels or wash clothes,bad oder in the room.
Close to conference center
Stayed in November 2021
Reviewed: 28 July 2021
Yolondo
United StatesThey did not serve breakfast not even pre-packaged breakfast considering the circumstances(pandemic). The pool area was closed as well.
The location was OK. The bed linens were clean
Stayed in July 2021
Reviewed: 30 June 2021
Santara
United StatesNo cups or ice machine
Friendly customer service
Stayed in June 2021
Reviewed: 13 June 2021
Angela
United StatesThe room stunk really bad, carpet and comforters had burn marks in them . It wasn’t cleaned. Someone’s reddish pink hair was all over the wall in the shower . At 3 in the morning a car came through bumping really loud music. Pool said online it was open. Staff said pool was still closed due to Covid -19. All outside restrictions have been lifted everyone else has their pool open.
Stayed in June 2021
Reviewed: 4 May 2024
Brian
United StatesThe bayh room floor stayed wet from a leak and .I told the front desk and they just looked at me like I was stupid.
Nothing
Stayed in April 2024
Reviewed: 4 February 2024
Levi
United StatesWhere to start . Charged a 25 security fee to find many things damaged : towel rack , toilet leaking from base and loose , wet carpet ( fore mentioned toilet leak ) tv had a crack in screen , mystery stains on couch . No towels in room and no phone for front desk . When I walked down to report damaged (found ) and get towels , washcloths etc , was told to come back at 10 pm. Room was not at all as picture's represent...much much worse .. At best A 65$ room ...oh did I mention only a sheet and thin top blanket on bed ..
Bed was comfortable and felt safe to sleep on
Stayed in February 2024
Reviewed: 29 January 2024
Billie
United StatesWet carpet in front of bathroom sink, sink stopper broken could not drain water from the sink. Suppose to be a handicapped room only one grab bar next to toilet and none inside the shower with a slick tub to stand in
It was close to the Cleveland county fairgrounds. It’s a quite place
Stayed in January 2024
Reviewed: 1 December 2023
Vicky
United Statesthis was the nastiest motel I have ever stayed at. blood on sheets floors were not vacuumed. The room smelled nasty when I walked in the door. The front desk staff even agreed that the hotel/motel was nasty. I would advise for anyone to pick another place to stay besides this place.
nothing
Stayed in November 2023
Reviewed: 8 November 2023
Lewis
United StatesEVERYTHING THE PLACE SHOULD BE SHUT DOWN BY THE HEALTH DEPT.
THERE WAS NO BREAKFAST, IF THERE WAS WE WOULD NOT HAVE TOUCHED IT, NASTY!
Stayed in November 2023
Reviewed: 6 November 2023
Savannah
United StatesThis review has been hidden because it doesn't meet our guidelines.
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