400 Interchange Park Dr , Lenoir City, 37772-5635, United States
#7 of 9 hotels in Lenoir City
Guests' ChoiceBased on 240 hotel reviews
6.8Cleanliness
7.2
Comfort
7.3
Location
8.0
Facilities
7.0
Staff
7.8
Value for money
7.1
Free WiFi
10.0
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End of dialog contentReviewed: 21 May 2024
Nebergall
United StatesNeeds a comfortable guest chair in the room. The desk chair was fine, but the little dining chair was insufficient for reading or TV.
Fresh milk for the cereals, toaster for bread and mini bagels, excellent baker for mini waffles. Jams, chilled sour cream, milk and butter, made everything tastier. Shower in room was terrific, TV, fridge, and coffee maker worked great. Bed was clean and comfy. Staff was helpful and friendly, always ready to provide additional coffee, towels, and paper goods. The hotel was easy to find, parking was a breeze, management went overboard to accommodate our needs.
Stayed in May 2024
Reviewed: 7 April 2024
Tracey
United StatesEntry and bathroom doors were in bad shape and didn't shut well.
Location was good and staff was friendly.
Stayed in April 2024
Reviewed: 25 March 2024
Zeb
United StatesNothing
Very clean
Stayed in March 2024
Reviewed: 21 March 2024
Larry
United StatesA strong chemical smell upon entering the room, which means you are proactively engaged in resolving the problem.
Love that the location is one block off the main road - no traffic noise in the room. Comfortable bed with lots of pillows. The room had all the modern amenities we look for, fridge, microwave, t.v.
Stayed in March 2024
Reviewed: 3 March 2024
Richendollar
United StatesLuxury rooms are on the top floor
The cleanliness of the room and size
Stayed in February 2024
Reviewed: 31 January 2024
Richendollar
Abkhazia, GeorgiaEverything was fine
The cleanliness is the most important thing to us
Stayed in January 2024
Reviewed: 17 December 2023
Peg
United StatesWater would not get hot. Tepid at it’s best. Had we known when we got in, we would have requested a different room.
Clean comfortable bed
Stayed in December 2023
Reviewed: 27 November 2023
John
United StatesThe pull out bed could not unfold without moving the couch and blocking the bathroom.
They had availability
Stayed in November 2023
Reviewed: 26 November 2023
Paul
United StatesWe booked through a third party, booking.com. They did not pass our request for a first floor room onto the property. Unfortunate, but I probably can't blame the property for that issue. The furnace in our room (219) the first night would not turn off when the room reached its temperature. When we brought it to the attention of the desk folks the next day, they didn't seem surprised. Why put us in a lousy room if you knew the furnace didn't work? We moved ourselves to a different room the next day. In this room (221), the sink drain didn't correctly open. The hotel does not clean your room for multi-night stays. They refresh your towels and empty the trash, but do not change the beds or vacuum. Maybe this is the new acceptable in a post-covid economy at a 2-star motel.
Breakfast was minimally acceptable. The only protein was frozen mini sausage biscuits. The only hot food was a waffle maker -- the kind that makes four small waffles. There was a toaster, but only mini bagels and bread. No pastries of any kind. Bananas were the only fruit. Nothing special -- minimally acceptable.
Stayed in November 2023
Reviewed: 17 October 2023
Gail
United StatesThe hot water stopped working but that was not the owner's fault. The owner immediately contacted a service contractor to fix the problem. We were told that we would receive a refund for the day we had no hot water.
Great location and friendly staff. I enjoyed my stay.
Stayed in October 2023
Reviewed: 2 October 2023
Xavier
United StatesNothing to report considering the price. It was a fair deal.
The price
Stayed in October 2023
Reviewed: 12 July 2023
Karin
United StatesClean, comfortable bed, pillows. Looks like it was just renovated.
Stayed in July 2023
Reviewed: 7 July 2023
Joe
United StatesRoom amenities, plumbing fixtures, were in some disrepair and needed attention. Bed was extremely firm. Linens were on lower end quality. Carpet appeared clean but paint was due for an update. Appeared to be a leak in ceiling. All reported to management at checkout. Apologetic but some things were obvious, hot on right cold left in lavatory sink... "bad plumber".
Easy access to lobby and room. Handicap access was good. Location was easily accessible and near this small town main drag.
Stayed in July 2023
Reviewed: 3 July 2023
Ashley
United StatesThe pool wasn’t open to use.
The bed was comfortable. The breakfast was good.
Stayed in June 2023
Reviewed: 13 June 2023
Jeff
United StatesThe bed was uncomfortable. This is 2023, not 1980. Update the mattresses. The shower had a nice big shower head on it, but there was no water pressure to accommodate it.
Right off the highway
Stayed in June 2023
Reviewed: 6 June 2023
Kenneth
United StatesThere was not much choice for breakfast. Location not that good either. The one near Cincinnati was much more inviting.i did not get a survey for .
Stayed in June 2023
Reviewed: 5 June 2023
Kim
United StatesTwice me and my husband felt like we were being watched by the front desk guy. He followed me into the breakfast area when I went to get silverware. He did the same to my husband when he went in there to get us coffee.
The location was close to the softball fields we were playing on.
Stayed in June 2023
Reviewed: 18 May 2023
Sarah
United StatesThe bedspread with the burn hole right in the middle of it disturbed me. I realize I booked a smoking room, but why would you put damaged decor on your beds? I felt kind of like I was getting punished for someone else's carelessness.
Good location, room was clean but had heavy chemical smell (cleaning/deodorizer). One bedspread had large cigarette burn right in the middle of the mattress.
Stayed in May 2023
Reviewed: 14 April 2023
Drumsta
United StatesThe staff was nice, but the place is just a repainted old motel
Close to Knoxville, convenient
Stayed in April 2023
Reviewed: 26 March 2023
Peter
United StatesLarger breakfast area
Way too small🙁
Stayed in March 2023
Reviewed: 2 January 2023
Dawn
United StatesWe didn't have cleaning service requested on our door and they came in. They also did shut the door all the way a few times. Lastly, we have to get our key card updated daily for our door to be unlocked.
It was close to the interstate and restaurants.
Stayed in January 2023
Reviewed: 23 October 2022
Judith
USAStairs to 2nd floor we're a bit scary, need to be replaced.
Quiet location. Room clean & furniture was clean.
Stayed in October 2022
Reviewed: 26 September 2022
Don
United StatesNot much really. About as good as you could ask for for the price.
Adequate, clean, no frills accommodations for one night. Came from out of town before game on Saturday. Bed was comfy, room was good size. Close to interstate and plenty of restaurants around.
Stayed in September 2022
Reviewed: 18 July 2022
Chemae
United StatesWhen I arrived after I already paid for the room the owner of the hotel wasn’t very pleasant. And very rude. The price is ok. You might as well stay in the hotel across the street. You might get better customer service.
Sucks
Stayed in July 2022
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