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  5. Reviews of SureStay Hotel By Best Western Olathe

Reviews of SureStay Hotel By Best Western Olathe 3 stars

211 N Rawhide Dr , Olathe, 66061-3634, United States

#13 of 16 hotels in Olathe

Guests' Choice

Review score

Based on 150 hotel reviews

6.5

Score breakdown

  • Cleanliness

    7.2

  • Comfort

    7.3

  • Location

    7.6

  • Facilities

    6.8

  • Staff

    8.3

  • Value for money

    7.1

  • Free WiFi

    7.2

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Showing 1 – 25

  • Reviewed: 9 May 2024

    6.0
    It was a nice place to get rest.
    • Business trip
    • Solo traveller
    • Queen Room with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    It’s a motel not a hotel. Balcony carpet needs replaced. There was roaches.

    Comfortable bed, hot shower. It was quiet for being right beside a freeway. Staff was nice.

    Stayed in May 2024

  • Reviewed: 6 January 2024

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Queen Room with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    You can hear footsteps from the top floor if you stay on the bottom floor, neighbors were outside talking loud at 2am

    Stayed in January 2024

  • Reviewed: 11 October 2023

    7.0
    Ok place for the price
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    The location and the fact that the doors are on the outside of the hotel plus I’ve heard that’s where some shady activity has happened

    The room was clean & housekeepers & front desk staff were nice & friendly

    Stayed in October 2023

  • Reviewed: 29 September 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights

    Room was outdated and had an issue with ants.

    Location was good and the breakfast has a good selection.

    Stayed in September 2023

  • Reviewed: 21 September 2023

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    The toilet wasn't stable the 1st day. Gentleman came by on the 2nd day and secured it. The sink leaks when letting out a full sink of water.

    Nice beds and coffee in the room.Breakfast every day was exceptional good. Quiet and had a room in the back. Thankyou

    Stayed in September 2023

  • Reviewed: 11 September 2023

    7.0
    It was ok
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    You could tell it was an older hotel in a not perfect neighborhood

    The walk in shower was wonderful for three women in there 70,s

    Stayed in September 2023

  • Reviewed: 21 August 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed - Smoking
    • Stayed 3 nights
    • Submitted via mobile

    My room's floor was dirty and someone left behind a teeth flosser

    Close to lots of good restaurants

    Stayed in August 2023

  • Reviewed: 11 August 2023

    7.0
    Good
    • Business trip
    • Family with young children
    • Queen Room - Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The original room.

    The room I would have had initially was small and not clean when I arrived. Staff upgraded my room to a newer unit that was very nice.

    Stayed in July 2023

  • Reviewed: 5 July 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights

    It seemed a little run down. We were expecting a hotel and not a motel.

    The bed was very comfortable. We were very pleased with the bed and the temperature of the room. The breakfast was very nice, too.

    Stayed in May 2023

  • Reviewed: 12 June 2023

    6.0
    Pleasant
    • Couple
    • King Room with Sofa Bed - Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Only thing I didn't like was the carpet on the outside of my room was really gross but the room in my floor was just fine.

    The king size bed was extremely comfortable

    Stayed in June 2023

  • Reviewed: 30 May 2023

    7.0
    Overall, a pretty decent room for the price.
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Neighbors were kind of noisy at night. They don't give you very much shampoo or conditioner, so bring your own, especially if you have long hair. The mini-fridge was a bit difficult to open. The location was weird, right next to a highway exit. Some Uber drivers got confused by it.

    The staff were very helpful, they found me a room ready two hours before the scheduled check-in. The room was clean, bed was very comfy. I did notice some stains on the floor near the sink but they were tiny. Shower was very nice too, water was warm.

    Stayed in May 2023

  • Reviewed: 12 May 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Bad area, facility was decent, except police called out to location twice in 1 night

    Stayed in April 2023

  • Reviewed: 1 May 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room - Smoking
    • Stayed 1 night
    • Submitted via mobile

    Small towels.

    Everything from room to staff was great. IT WAS WONDERFUL.

    Stayed in April 2023

  • Reviewed: 6 March 2023

    8.0
    A good place to sleep for a night definitely.
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    i didn’t like that it’s a MOTEL. I prefer hotels and this places name is very misleading. The shower nozzle was broken so it felt more like water boarding.

    The lady at the front Tracy was very friendly and helpful. Though considering it’s a motel, it was very nice. i stayed in room 123 and it was very modern and clearly updated.

    Stayed in March 2023

  • Reviewed: 15 January 2023

    7.0
    It was a quality room at fair price.
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    When we arrived, I was told they had to give away our King room with pullout sofa & we were given a choice of queen with pullout or two beds. Price was okay but there were a few problems in our room. The door to our room didn't shut properly, only one little trashcan, a few little nicks or scratches on the walls but nothing that ruined our stay. The biggest problem was the shower. It was running when we arrived & wouldn't shut off until we played around with the knob.

    A little off the beaten path, easy access, friendly staff, nice breakfast, room had nice features & some seemed new.

    Stayed in December 2022

  • Reviewed: 3 October 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room with Sofa Bed - Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Some staff members were pushy about checking out I had ten minutes before checking out and they keep bothering us about checking out

    Stayed in July 2022

  • Reviewed: 3 October 2022

    5.0
    Not the best choice
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Other cliential made us feel unsafe and were noisy, however, by the time we went to sleep, everything quieted down. Hotel has definitely seen its better days.

    Clean room and comfortable bed. Made us think they were trying.

    Stayed in September 2022

  • Reviewed: 24 September 2022

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Perfect location, right off the highway. Breakfast included.

    Stayed in September 2022

  • Reviewed: 12 September 2022

    7.0
    Good
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Decent breakfast for economy hotel

    Stayed in September 2022

  • Reviewed: 5 September 2022

    5.0
    Passable
    • Leisure trip
    • Couple
    • Queen Room - Smoking
    • Stayed 1 night
    • Submitted via mobile

    The room stunk so bad, the breakfast was horrible, was not worth the price I paid.

    Stayed in September 2022

  • Reviewed: 24 July 2022

    7.0
    Nice hotel fir a quick evenings rest
    • Leisure trip
    • Solo traveller
    • Queen Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    The blanket had a very sticky stain dried into the fabric.

    Easy to reach upstairs from outside laundry room. Very kind staff.

    Stayed in July 2022

  • Reviewed: 2 July 2022

    8.0
    Good price, comfortable room, available breakfast.., pleasant staff.
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night

    It was all what we needed and expected.

    Stayed in June 2022

  • Reviewed: 26 June 2022

    5.0
    Budget-friendly for short stays!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Cons -noisy airconditioning unit -cockroach -reverse hot and cold water knob controls in the shower -gap between door and door casing so insects can crawl in -bathroom door hit the door casing so it doesn’t lock -blanket has a small visible rip -distinct chemical smell in the room (maybe from the cleaning solutions)that attach to my shirt and personal effects -cracked bathroom wall/ceiling -breakfast served up to 9am only -only one out of two lights work. -noisy exhaust fan in the bathroom -unattractive exterior -dirty water drain in the bath tub

    Pros -clean rooms -breakfast included -strong wifi -clean towels -budget-friendly

    Stayed in June 2022

  • Reviewed: 6 June 2022

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Our bed had hairs, pubic hairs, gross.

    Location was good

    Stayed in June 2022

Showing 1 – 25

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