2265 Lombard Street, Marina District, San Francisco, CA 94123, United States
#190 of 224 hotels in San Francisco
Guests' ChoiceBased on 846 hotel reviews
6.5Cleanliness
6.7
Comfort
6.8
Location
8.5
Facilities
6.4
Staff
7.4
Value for money
7.1
Free WiFi
7.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 17 May 2024
Mark
United Statesdisappointed there was only 1 lamp in the room We had to turn on the lighting the bathroom and leave the door open to have enough light. We talked to the staff at the desk and he said all the rooms are like that. Two times we had to go to the desk to get clean towels because the maids to not take away the old ones and leave us new ones. We were told we had to notify the staff if we wanted this, but we did.
Location and price.
Stayed in May 2024
Reviewed: 25 April 2024
Martin
United KingdomSecurity was a concern. Shower hot water was intermittent
Location
Stayed in April 2024
Reviewed: 20 March 2024
Rita
HungaryThe door keys were poorly working.
Great location
Stayed in March 2024
Reviewed: 17 January 2024
Francesko
NetherlandsIt was all good
Stayed in January 2024
Reviewed: 13 January 2024
Choden
United StatesLocation and parking
Stayed in January 2024
Reviewed: 19 December 2023
Juliane
United KingdomNeed a refurbishment, a bit dated
Good location and price
Stayed in December 2023
Reviewed: 18 December 2023
Hoa
Vietnamno hair dryer. The heater is quite noisy every 15 minutes or so, it woke me up.
Clean room, convenient location for travel. We arrived around midnight, but an older man guided us very enthusiastically.
Stayed in December 2023
Reviewed: 13 December 2023
Bill
United StatesNot bad for a budget motel that allows smoking. I didn’t have high expectations at the price point that it was. But, it was clean and in a great neighborhood.
Stayed in November 2023
Reviewed: 3 December 2023
Flemmingb
DenmarkNo breakfast. Worn out rooms, a bit pricy. But that is what you get in SF for that price.
Close to the main attractions in SF. Free parking.
Stayed in September 2023
Reviewed: 28 November 2023
Jason
United StatesNothing.
Location.
Stayed in November 2023
Reviewed: 26 November 2023
Franklin
United StatesPlumbing
Location and smoking room
Stayed in November 2023
Reviewed: 21 November 2023
Saran
FranceNoise of traffic
Centre of the town . 2 miles to golden gate
Stayed in November 2023
Reviewed: 20 November 2023
Werner
BelgiumGood location. Free parking
Stayed in October 2023
Reviewed: 13 November 2023
Dinara
United StatesIt was very dirty, the room was not cleaned, there were bags and cola bottles left. The pastel seemed not to be fresh.
The motel is in a good location from the center.
Stayed in November 2023
Reviewed: 7 November 2023
Sonia
United StatesNo coffee machine , shower faucet was not working properly, barely hot water, no hair dryer, electronic room key difficult to use
Location, price and off street parking
Stayed in November 2023
Reviewed: 1 November 2023
Tafadzwa
TurkeyIt's a decent place. Great if you are driving yiu can park safely abd for free and the property.
Stayed in October 2023
Reviewed: 31 October 2023
Erwin
Netherlandsbasic.
Well located in SF, near Lombard Street. Near a bus station with a good connection to Alcatraz.
Stayed in September 2023
Reviewed: 29 October 2023
Niamh
United KingdomClean and basic room. Free Parking available but could be limited depending on when you arrive. Good as a base for visiting the city.
Stayed in October 2023
Reviewed: 27 October 2023
Nakaseko
JapanI stayed for several nights, but they didn't clean the room every day. They didn't change the towels either, so I went to get new ones. When I told them they didn't clean my room, they said they don't do it every day.
It was nice to be in the city with tourist spots nearby. The price was low and it felt like a good deal.
Stayed in October 2023
Reviewed: 27 October 2023
Vlad
United KingdomGood location with free parking (if available) on-site.
Stayed in October 2023
Reviewed: 25 October 2023
Michele
IndiaSadly had a young family above us who insisted on rearranging the furniture for approx 2 hours each night from 9-11pm. Then woken at 5am to their children running around & yelling. Nothing to do with Surf Motel. Just inconsiderate guests.
* Great location for everything we needed for showing my Sister the sights of SF. * Friendly, helpful staff. * Room, facilities etc were fine by us.
Stayed in October 2023
Reviewed: 25 October 2023
Dennis
United StatesNothing so far, but we would rather spend our money on eating out and seeing the city and enjoy the sights. We don't need a fancy place to stay.
We go to San Francisco once a month for two medical appointments at UCSF in same week Because of reasonable price we are able to stay seven days and make a nice vacation for ourselves. Because every room we have stayed in has a refrigerator and microwave and on site parking, we are able to eat in or out depending on how we feel Love the options Staff have been very kind and friendly All in all it's been a very nice experience! Don't see any reason to change motels as we are very happy there.
Stayed in October 2023
Reviewed: 24 October 2023
Miran
NetherlandsMotel could use some updating, parking can get full because there are more rooms than spaces.
Basic and clean motel with everything I needed, room had fridge, free parking, very good location on Lombard Street, area felt safe and clean unlike other places in SF. Mel's Drive-In is very close, plenty of bars and local shops around, Bay is 10 minutes walking. Would definitely stay there again.
Stayed in October 2023
Reviewed: 24 October 2023
Veronica
ItalyA little bit of dust in the room, the mattress is too soft.
Easy fast check in, wide bathroom, heating, parking area included, close to the bus stop on the main Lombard street.
Stayed in October 2023
Cowichan Bay, Canada
Saint Helens, USA
Jacó, Costa Rica
Jõgeva, Estonia
Oberstdorf, Germany
Cusco, Peru
Las Palmas de Gran Canaria, Spain
Bangkok, Thailand
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content