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  5. Reviews of Clarion Pointe Sylva near Cherokee Area

Reviews of Clarion Pointe Sylva near Cherokee Area 3 stars

2807 Hwy 74 East, Dillsboro, NC 28779, United States

#5 of 5 hotels in Dillsboro

Guests' Choice

Review score

Based on 267 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.6

  • Location

    8.5

  • Facilities

    8.4

  • Staff

    9.0

  • Value for money

    8.3

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 28 May 2024

    7.0
    Adequate for a short stay.
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The pictures were misleading. Did not have the views. Pool was much smaller. Actually 17 miles from Cherokee not 9.

    The room was nice. Bed was super comfortable. Had a bigger fridge than most hotels.

    Stayed in May 2024

  • Reviewed: 25 May 2024

    8.0
    Trying to charge $60 for service pet!!!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Second shift motel attendant ,I could not understand what he says also was lost going there called for directions they didn't know how to tell me to get there, I was 3 mi away!Floor was dirty,(pet room). On Also check out my bill was messed up they had charged me for an extra room and a pet fee I don't pay pet fees for service animal my credit card is all messed up I won't be using booking.com again

    Stayed in May 2024

  • Reviewed: 19 May 2024

    8.0
    Better than I expected
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The boy that was there at check in was rude, not friendly at all, but later was replaced with a very polite, friendly girl. We were put next to the exit door so by 7 am it was very noisy because the door slams shut!! The bed light didn't work, and the remote was messed up.

    The motel was located in a fairly convenient location. It was surprisingly quiet, since there were a lot of dogs here. The water pressure in shower was great, comfortable beds, seemed very clean.

    Stayed in May 2024

  • Reviewed: 11 May 2024

    8.0
    Very good
    • With a pet
    • Business trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Breakfast left at 9am for a meeting and empty hot food trays, had not been tidy up and no attendants.

    Friendly staff

    Stayed in May 2024

  • Reviewed: 4 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    No fan in bath room the noise of other guests going in and out. Air conditioner smelled dusty Part of the curtain was down

    The beds are very comfortable.

    Stayed in April 2024

  • Reviewed: 7 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    My stay was great! The only thing was that it could have been more variety for breakfast other than the basics( waffle, cereal, pastries)

    Stayed in April 2024

  • Reviewed: 31 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Facility is older but has been remodeled. Comfortable bed & clean Breakfast was good; staff friendly

    Stayed in March 2024

  • Reviewed: 25 March 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    Very late

    Very helpful even though we were

    Stayed in March 2024

  • Reviewed: 18 March 2024

    7.0
    Affordable and comfortable
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    Could hear other doors, hallways

    Lobby, room

    Stayed in March 2024

  • Reviewed: 7 March 2024

    8.0
    The staff was very good and the rooms were very clean. The staff responded to all problems fast.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 3 nights

    Have a better selection of food.

    Not much.

    Stayed in March 2024

  • Reviewed: 4 March 2024

    7.0
    Not the worst, but definitely not the best
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    We didn't actually get the room we reserved. We were supposed to have 2 queen beds but got a king and pull out sofa bed instead. The comforter on the bed was torn so the stuffing was coming out. Under the sofa was empty juice bottles and orange peelings. And the bathroom, which was really clean, stunk super bad!! I'm wondering more if it was the water. But when the bathroom was the first thing you pass as you come in the room, its the first thing you smell

    Overall it is a nice hotel, really friendly staff

    Stayed in March 2024

  • Reviewed: 19 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights

    There was dog hair on the floor that could have been cleaned a little better, on the bottom of my socks was full of the hair.

    I enjoyed the breakfast and the hotel was not far from where we were going.

    Stayed in February 2024

  • Reviewed: 26 January 2024

    7.0
    All right
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights

    the bedding is not really clean

    Stayed in December 2023

  • Reviewed: 19 December 2023

    7.5
    Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    1st morning breakfast wasn't the best

    2nd day breakfast was much better

    Stayed in December 2023

  • Reviewed: 31 October 2023

    9.0
    Superb
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing special. But close to mountains and areas in NC

    Stayed in August 2023

  • Reviewed: 27 October 2023

    7.0
    Left a lot be be desired for a$100 dollar room
    • Business trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The bed was awful. The mattress was starting to deteriorate and fall apart. Big valley in the middle of the bed where the padding had collapsed and was very uncomfortable.

    Room was extremely clean

    Stayed in October 2023

  • Reviewed: 24 October 2023

    7.0
    Decent stay for one night.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Husband is 6 feet 2 inches. His feet hung off bed.

    Nice staff, clean facility.

    Stayed in October 2023

  • Reviewed: 23 October 2023

    7.0
    Nice staff, clean rooms
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I’m just used to staying in fancier hotels but this was actually better than I expected

    Nice property for price

    Stayed in October 2023

  • Reviewed: 5 October 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Clean

    Stayed in October 2023

  • Reviewed: 4 October 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    Came up to visit Daughter at Western Carolina and to go to the Mountain Heritage Day event. Hotel was clean and Quite , Did not have the Breakfast but the area seemed busy . The exit is a little sketchy , a curve up from it and traffic is moving fast , just take care when coming in and exiting . Will stay here again if needed .

    Stayed in September 2023

  • Reviewed: 2 October 2023

    7.0
    Great staff, old hotel with lipstick.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    An old Quality Inn from the 80s. Only so much paint you could use to cover up old stuff. Bathrooms were remodeled and not too bad.

    Manager was amazing, super helpful and went above and beyond to make our stay good. Staff was super friendly and helpful

    Stayed in October 2023

  • Reviewed: 25 September 2023

    8.0
    Good experience overall. Room was clean and comfortable
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Shampoo and conditioner were empty. Overall decent hotel. Breakfast was ok for kids. Waffles and cereal. Small hot bar. Would be better w bagels or toast. Good for kids tho. Definitely smells old in lobby and elevator but rooms were great

    Hotel was old but clean. Rooms comfortable and staff very friendly. Better than expected and will stay again. Not too far from WCU- easy drive to Campus

    Stayed in September 2023

  • Reviewed: 5 September 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 3 nights

    We stayed for 3 nights and no one emptied our trash and removed towels/added fresh towels. We had to leave towels and trash outside room and then ask for towels, toilet tissue and trash bags. The hot breakfast includes just biscuits and gravy one day which does not satisfy anyone needing protein.

    I love the closeness to WCU and that they offer breakfast each morning.

    Stayed in September 2023

  • Reviewed: 22 August 2023

    8.0
    Will stay here again.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    Breakfast was lacking. Did not have enough food fast enough to meet the demand. Sausage did not look fully cooked when it finally showed up.

    Stayed in August 2023

Showing 1 – 25

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