1540 Ben Franklin Drive, Sarasota, FL 34236, United States
#147 of 184 hotels in Sarasota
Guests' ChoiceBased on 939 hotel reviews
6.6Cleanliness
7.0
Comfort
7.0
Location
9.1
Facilities
6.2
Staff
8.4
Value for money
6.5
Free WiFi
7.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 26 May 2024
Christopher
United KingdomThe resort is a little tired now and needs a 'spruce up', but apart from that we really enjoyed our stay.
Right on the beautiful beach with wonderful views of the Gulf. Large swimming pool. Rooms were spacious and cleaned every day. Beach chairs and umbrellas free, with as many clean towels and cold bottled water as you wanted. Beach bar had great atmosphere, and the friendly restaurant served very good breakfasts. Shuttle service to St. Armans Circle was regular and ran until 10p,m. Parking is also free.
Stayed in May 2024
Reviewed: 26 May 2024
Kristina
United StatesThe rooms were not as clean as in the past, a/c was not working very well either. Disappointed in our room, In the past this has never been an issue.. Hoping they were just having an off week.
I have stayed at this location numerous times, they offer everything you need at the resort. Beach, 2 pools, restaurant, tiki bar. No reason to leave unless you want to go shopping, Perfect location
Stayed in May 2024
Reviewed: 20 May 2024
Frank
United StatesOlder property
Beach ⛱️ location
Stayed in April 2024
Reviewed: 12 May 2024
Noelene
United StatesSmall bathrooms. Decor clean and functional but a little dated. We chose to think of it as retro! Definitely some maintenance that needs done, but they are going to start rebuilding this fall.
Great location and great value. Beautiful pools, friendly & helpful staff. Very clean!
Stayed in May 2024
Reviewed: 28 April 2024
Dale
United StatesThis resort needs a lot of work. It is looking quite a bit rundown and in disrepair.
Beach location - friendly staff
Stayed in April 2024
Reviewed: 25 April 2024
I
United StatesRoom was very outdated. I paid for a ocean view that I could not see due to all the condensation on the windows.
located in beach area
Stayed in April 2024
Reviewed: 18 April 2024
Melissa
United StatesThe facilities are dated and in need of some maintenance (for example, our bathroom sink drain didn't work), but that's why it's such a good value so I can't complain.
The location was amazing with a balcony and ocean view. Loved having a nice large pool, tiki hut bar, and only steps from the ocean. The service was excellent with free bottled water, towels for beach, and staff to set up beach umbrellas.
Stayed in February 2024
Reviewed: 13 April 2024
Tammi
United StatesThe sheets feel like sand paper. The toilet was running all night.
The location. The tiki bar. The beach.
Stayed in April 2024
Reviewed: 7 April 2024
Robert
United KingdomThe property is very, very old and very dated.A mismatch of well used furniture and fittings.
Location to the beach.
Stayed in April 2024
Reviewed: 28 March 2024
Susan
United StatesNo elevator
On the beach
Stayed in March 2024
Reviewed: 26 March 2024
Coffman
United StatesThe building is very old. There are many minor things that need to be updated.
wonderful staff, wonderful location, great pools, comfortable rooms, very clean, good bar and restaurant. Everyone was super friendly!
Stayed in March 2024
Reviewed: 7 March 2024
Barbara
United StatesThe bathroom needs updating.
Breakfast was great. Loved the pool area and the tiki bar . And of course the beach. We loved the fact that it was not a very busy area/surroundings. It was more peaceful/pleasant. Hope the new hotel will provide the same.
Stayed in February 2024
Reviewed: 26 February 2024
Lisa
United StatesThe breakfast was slow, cold and incorrect after a 45 minute wait
Location and view
Stayed in February 2024
Reviewed: 23 February 2024
Carol
United StatesBuilding and rooms are in disrepair.
Breakfast was great both mornings. Staff friendly. The beach was amazing! Appreciated the shuttle service.
Stayed in February 2024
Reviewed: 22 February 2024
Barb
United StatesThe room is very outdated and could use some sprucing up. Shower controls were backwards, curtains/shades would not close right. tile falling down, small little things could be fixed to make a big difference. The cost was very high for this low standard of room. The couple next to us could not use their bathroom/water, due to the room next to them having septic issues and had to find a new hotel to stay since this was booked. We were very fortunate and had no issues.
The friendly staff, location to the beach, being on the 1st floor courtyard view and the dinner we had was very nice. The beds were comfortable. You are on the beach who spends time in the room. I was prepared as I read the reviews before booking the hotel and I got what I expected.....and I would do it again if ever given a chance.
Stayed in February 2024
Reviewed: 7 February 2024
Beverly
United StatesLack of electrical outlets; no stopper in sink; resort is just old & needs upgrading
Bottled water in room was a plus plus double sinks were good; nice to be on gulf; good restaurant for breakfast on site; shuttle to St Armand’s was very nice—only had to wait a short time at resort for it & it was waiting for us when we were ready to return to resort after dinner; very pleasant front desk staff
Stayed in February 2024
Reviewed: 4 February 2024
Kristina
United StatesThis place is a little slice of heaven! It has everything you need from pools, beach, tiki bar, lounge and only a mile to St. Armand circle for shopping and restaurants if you chose not to eat at the resort. Everyone from staff to guests are super friendly. Just a GREAT place to get a way!
Stayed in January 2024
Reviewed: 1 February 2024
Elizabeth
United StatesVery outdated in a beautiful area.
Beach front
Stayed in January 2024
Reviewed: 26 January 2024
Joseph
United StatesThe bartender with dark hair was a bit annoying. She butted into the conversation I was having with my fiancée to ask us if she looked like someone on her phone. I was just really not interested in the whole bit so we paid our tab and went down to the bar at the Ritz Carlton. The bartender there was very sweet and took great care of us. So I would say the bar needs some attention and rethink the pool hours.
Everything was cool. We really wished the pool was open later. By the time we got back from dinner it was closed.
Stayed in January 2024
Reviewed: 25 January 2024
Theresa
United StatesThe staff went above and beyond all expectations!
Stayed in January 2024
Reviewed: 2 January 2024
Tabatha
United StatesThis hotel is a wonderful part of Florida history. If you are looking for Old Florida with the perfect view and great location, this is it! Walk straight out to the gulf coast or pool. Onsite tiki bar, restaurant, gift shop, and parking. Shuttle to St Armands Circle was fantastic! Great staff. Will book again.
Stayed in December 2023
Reviewed: 19 December 2023
Mark
United StatesNoisy hallways
Perfect beach
Stayed in November 2023
Reviewed: 27 November 2023
Jennifer
CanadaThe rooms are very old and dated. Our shower did not drain, we did ask that someone look at it. Unfortunately, whatever they did, it did not help.
The staff were wonderful. Location cannot be better.
Stayed in November 2023
Reviewed: 19 November 2023
Chad
United StatesNeed new toilets
On the beach
Stayed in October 2023
Harrisburg, USA
Algeciras, Spain
Mineralwells, USA
Springfield, USA
Freyburg, Germany
Torba, Turkey
Villa San Giovanni, Italy
Odesa, Ukraine
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content