Very loud ventilation, if windows facing the street on the ground floor no privacy

Excellent value for money in safe neighbourhood

Stayed in January 2024

No sound insulation between apartments. You could hear all conversation (even at a normal inside volume) in the studio next door.

Location and small but comfortable studio.

Stayed in January 2024

The wall was too thin between rooms; It wasn't enough to block some folks singing at late night (1-3AM), or watching a loud TV show at the early morning (5AM).

Things were clean, and they had every essential appliances (including a laundry). The 24 hr virtual desk was helpful- For the noisy neighbor at late night, the employee responded in a helpful manner (via txt) to switch the room or notify the guests.

Stayed in December 2023

Not soundproof, you can perfectly hear the guests in the next door room. The room lacks a wardrobe, it may result small.

The room has a well equipped kitchen, with available dryers and washing machine, really handy for longer stay. It is located in a safe and quite neighbourhood, with several nearby restaurants. Well connected by public transportation.

Stayed in December 2023

1. It was dusty with hair in the bathroom and on the bedsheets. 2. You can hear all footsteps & voices. Gets quite annoying in the morning if you get loud guests in other rooms. 3. On our last day the dryer door wouldn’t open so we had to leave our clothes as we would’ve missed our flight. Whomever I spoke to via whatsapp tried to charge us $60 shipping fee which was unreasonable, due to the malfunction of the dryer not being our fault.

The amenities were well thought out: washer dryer/ dishwasher/ fan/ heater/ hairdryer / kitchenware + extra details e.g. Eye mask, ear plugs, laundry & dishwasher tablets, body wash, shampoo & conditioner etc. Also a clean, spacious and safe feeling neighbourhood.

Stayed in November 2023

No air conditioning

Great location and quiet

Stayed in October 2023

There's no air conditioning. During warm hours I needed to use the portable fan which is in the room, which is not very effective and is also very loud, to the point that it interrupted sleeping. This was the only negative issue there, in my view. Otherwise, I would have been happy to rate the Kasa as 10.

The stay at Kasa the Addison was amazing. The unit is very comfortable, very clean and well equipped. The washer-dryer, dishwasher and all kitchen equipment were very useful. The service given by the virtual front desk was always very efficient, fast and kind. Definitely a place to return to.

Stayed in April 2023

The walls are a bit thin, but the noise from other units wasn't too bad overall and didn't disturb our sleep.

Great location with lots of good restaurants and nice shops, cozy but comfortable unit.

Stayed in April 2023

First time staying with Kasa and appreciated their fast response times even though it was a virtual front desk and self-check in. There were a couple of issues with the room once I had checked in, but they sorted it promptly and the service staff were very attentive.

Stayed in July 2022

Walls were thin and we could hear neighbour snoring throughout the night. Luckily we had earplugs with us, so we solved the issue.

Very clean. Bathroom and Kitchenette were stocked with everything we needed for a 1 week stay, inluding the whasher, dryer, iron and ironing board. The AC worked well and the bed was comfortable. The property is very close to the main bus routes that take you to the most touristic parts of San Francisco.

Stayed in May 2022

Cramped furniture for size of space. Drop-leaf dining table needs to be replaced (Poor construction/flaps do not work). Window shades are good for sleeping, but need to add sheer panels as well. I was not able to let light in during the day without completing losing privacy. Overhead shower mount gets water everywhere - consider installing a hand unit as well. Kitchen towels would be nice - had to use bathroom towels instead. Velvet hangers are a nuisance - consider adding uncoated hangers as well. Spotty WiFi - had to leave kitchen cabinet doors open to improve wifi router function. consider moving to wall. No filtered water dispenser - consider adding to common area.

Extremely secure space. Basic cooking (salt, pepper, oil) and cleaning supplies provided. Beautiful modern interiors and bathroom/kitchen upgrades. Comfortable bed/mattress.

Stayed in May 2022

Too many text messages. You need to create a profile with them. It was complicated to check-in.

The room has a kitchen.

Stayed in March 2024

Too small for a couple. Stain on mattress and sheet. Only one chair in room. No sitting area. No table to dine on.

Clean, neat, somewhat organized. Entry, kitchen supplies, fridge…

Stayed in September 2023

Nothing to report here. Everything was excellent!

Perfect location in a safe and quiet neighbourhood. This apartment had all necessary amenities. It was very clean and cozy.

Stayed in September 2023

We were told they moved us into a smaller room type (basically the size of a hallway) than the pricier one we paid for so a different guest could be accommodated. They didn't tell us upfront even though we paid for a much bigger room. I was the one who reached out because I noticed, and when they said we would be able to move into the correct, bigger room halfway into our stay, they weren't responsive about which room to move to until around 9 pm at night.

I loved the location! Lots of hills, but very walkable and right next to a park. Also the accommodation was equipped with a dishwasher, stove top, and quality toiletries.

Stayed in March 2023

location is excellent

Stayed in December 2022

nice space but when you say a hotel with apartments one expects that. not knowing that there is no lift is a challenge. this needs to be shared clearly. no cleaning of rooms. expecting to throw garbage, one might as well do an airbnb then. no place to keep luggage after 11 o’clock checkout so you are forced to extend till whatever time and pay extra. like till 3 pm I paid USD 50 extra.

like the studio had a kitchen and sitting area. pacific heights was also a nice location

Stayed in September 2022

Wow, what a great experience with Kasa! I was looking for an apartment for my week long stay in SF and The Addison truly delivered! The apartment was stunning and new. The kitchen was beautiful and the bed was super comfortable. Location was a dream in the middle of Pac Heights. I think I found my new home away from home!

Stayed in March 2022

There are no comments available for this review

Stayed in June 2022

There are no comments available for this review

Stayed in May 2022