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  5. Reviews of The Beekman, A Thompson Hotel, by Hyatt

Reviews of The Beekman, A Thompson Hotel, by Hyatt 5 stars

123 Nassau Street, New York, NY 10038, United States

#66 of 418 hotels in New York

Guests' Choice

Review score

Based on 274 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.3

  • Location

    9.1

  • Facilities

    9.0

  • Staff

    8.9

  • Value for money

    7.8

  • Free WiFi

    8.9

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Showing 76 – 100

  • Reviewed: 15 November 2021

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 8 nights

    The breakfast included in the price is continental only, if you want something else (eggs) you have to pay.

    Very professional staff and good position.

    Stayed in November 2021

  • Reviewed: 15 November 2021

    9.0
    We had a delightful 24 hours filled with helpful staff, tasty food and a comfortable room.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The lighting is a bit dark throughout

    The staff was very friendly and helpful

    Stayed in November 2021

  • Reviewed: 12 November 2021

    10
    Historic Hotel, beautifully restored and perfect for a romantic weekend getaway!
    • Leisure trip
    • Couple
    • Premium King Room
    • Stayed 2 nights

    Beautiful and exceptional historic hotel that has been restored but with all the modern amenities. You feel like you've stepped back in time to the days of glamour and decadence in NYC. Wonderful location, beautiful indoor atrium, excellent bar and cocktails. Perfect for a romantic weekend getaway! We will definitely be back.

    Stayed in November 2021

  • Reviewed: 12 November 2021

    10
    beautiful, retro hotel - worth the money
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted via mobile

    The only thing that I didn’t like was the quality of bartenders. Compared to other bars nearby, they are just not very well trained in customer service and drinks

    This is our stay-cation spot. the hotel is beautiful and filled with unique decor. Shower is also awesome

    Stayed in November 2021

  • Reviewed: 25 October 2021

    10
    Luna’s wedding in NYC
    • People with friends
    • King Room
    • Stayed 4 nights
    • Submitted via mobile

    I didn’t like the fact that guest stay at the hotel really didn’t get any discounts on dinning in or at the bar.

    The property was located right in the heart of NYC, and close to all the main tourist attractions. There hospitality service was amazing. I was running late for wedding photos because of the time change. There was a staff member named Aldo, who was able to double check my tie and suit before I entered the cab. Him double checking my outfit helped me, so much because I was running late and a complete mess! thank you Aldo!

    Stayed in October 2021

  • Reviewed: 22 October 2021

    8.3
    Beekman
    • Leisure trip
    • Solo traveller
    • Premium Queen Room with Terrace
    • Stayed 2 nights
    • Submitted via mobile

    Beds are a little soft.

    Beautiful hotel.

    Stayed in September 2021

  • Reviewed: 18 October 2021

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted via mobile

    Second time staying at Beekman. Love the location & style of hotel.

    Stayed in October 2021

  • Reviewed: 18 October 2021

    10
    amazing hotel
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    historic, immaculate, interesting architecture abs design. impeccably service

    Stayed in October 2021

  • Reviewed: 3 October 2021

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted via mobile

    Not all Elevator keycards to access the room floors were working. And the bar was crowded and staff wasn’t checking vaccination cards to be seated to wine and dine inside. Ultimately we didnt feel comfortable having a drink at the restaurant bar so we left after being ignored by overwhelmed appearing staff after 10 minutes. The C level floor bathrooms (bathrooms dedicated to the restaurant bar) didn’t have running water nor soap.

    Decor and clean bathrooms and rooms. Bellboy very helpful and kind.

    Stayed in October 2021

  • Reviewed: 26 September 2021

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night

    Location was next door to my son's apartment so location was good for us but that neighborhood is difficult to drive.

    Stayed in September 2021

  • Reviewed: 16 September 2021

    9.0
    Came for a wedding, 4 nights. Very difficult to get a space in the bar/lounge as per limited hours
    • Leisure trip
    • Group
    • Deluxe King Room
    • Stayed 4 nights

    Needs more hooks to hang towels, long dresses, suit. Very small closet, but could have been accommodated with more wall hooks to hang garment bags.

    Room was small but very comfortable bed.

    Stayed in September 2021

  • Reviewed: 8 September 2021

    8.0
    Great building. Concierge and Valet were very charming and helpful. Front desk staff needs training.
    • Leisure trip
    • Couple
    • Premium King Room
    • Stayed 1 night

    The photo on the website of the Premium King is different than the photo of the Deluxe King. I booked a Premium King but it looked like the photo of the Deluxe King. The bathroom door in the room wouldn't budge - it needed service. We had to change rooms. There is no brunch service on the weekends. Guests should be able to get brunch after 11am on a Saturday or Sunday.

    Stayed in September 2021

  • Reviewed: 5 September 2021

    10
    Exceptional
    • Family with young children
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Very inviting, vintage, clean, and luxurious. The location was great, and the gentleman at the front desk who checked us in was just lovely! The doormen were also great. Cleaning staff was great as well. Thanks for a great, comfortable clean stay. Cleanliness is number one and you all do a fabulous job! Thank you! I highly recommend.

    Stayed in August 2021

  • Reviewed: 26 August 2021

    10
    A very glamorous time.
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    The decor , the bell hops and room.

    Stayed in August 2021

  • Reviewed: 21 August 2021

    10
    The perfect place to stay in Manhattan.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Accessible Tub
    • Stayed 3 nights
    • Submitted via mobile

    The only thing I would change is increasing the number of dinner options available.

    The breakfast, room, staff, and feel of the hotel was well worth the money. Very clean, the hotel had a classic, calm, but uplifting feel. The staff was the most hospitable professionals I have met in all my travels of the East Coast.

    Stayed in August 2021

  • Reviewed: 13 August 2021

    10
    Very nice and a good place to stay!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Accessible Tub
    • Stayed 2 nights
    • Submitted via mobile

    I was in a room near the elevator, and I could hear the chime from the elevators and discussions in the hallway.

    Rooms were clean and very nice! The location is great with quick access to public transportation.

    Stayed in August 2021

  • Reviewed: 31 July 2021

    8.0
    Very good
    • Leisure trip
    • Couple
    • Premium Queen Room with Terrace
    • Stayed 4 nights
    • Submitted via mobile

    We felt is was over hyped. The queen terrace room was tiny.

    Beautiful old world charm. Close to trains and WTC. Amazing food in the Temple Bar. Staff was unbelievably good.

    Stayed in July 2021

  • Reviewed: 30 July 2021

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 1 night

    It's exceptional. From the lobby and the bar/lounge to the elevator, and the rooms -- everything was beautiful. Ordered breakfast in the morning, which was good. Very close to Brooklyn Bridge and so many NYC hot spots. I will definitely stay here again.

    Stayed in July 2021

  • Reviewed: 17 July 2021

    10
    Phenomenal
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    As for a big tub, I guess miscommunication happen but I seen a big tub in a room bye it’s self on a picture on your site. But nothing to complain about.

    Phenomenal from start to finish.

    Stayed in July 2021

  • Reviewed: 9 July 2021

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Accessible Tub
    • Stayed 1 night
    • Submitted via mobile

    Our rooms had no daylight !

    Love this hotel.

    Stayed in July 2021

  • Reviewed: 26 June 2021

    10
    Beautiful boutique hotel in the heart of Lower Manhattan..highly recommend!
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite
    • Stayed 3 nights
    • Submitted via mobile

    Ambiance and room decor very unique and well done.

    Stayed in June 2021

  • Reviewed: 30 May 2024

    5.0
    Not for families. Book it only if you are travelling solo or as a couple!
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite
    • Stayed 2 nights
    • Submitted via mobile

    1. Though advertised as heritage hotel, overall feeling it gives is not of a heritage hotel. 2. Rooms are quite small, specially if you are travelling with family and have luggage. The one room suite that we stayed in was an insult to the concept of suite- it was so small that after putting an extra bed there hardly remained any space even to walk. 3. It also gave a very dingy kind of feeling. 4. Cupboard was smelling as if no one had stayed in the room for months. Overall not a good experience No bottled water was given on the first night.

    Nothing much except that its restaurants seem to be happening place - always crowded and buzzing with activity!

    Stayed in May 2024

  • Reviewed: 29 April 2024

    1.0
    Disappointed, uncomfortable, did not accommodate 3 people, did not match the booking description.
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    Everything

    Absolutely and utterly disappointed with our stay. The description and details did not meet my expectations.

    Stayed in April 2024

  • Reviewed: 17 April 2024

    2.0
    Not going back
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Service in the Bar Room. Room service.

    Check-in, Le Gratin, room.

    Stayed in January 2024

  • Reviewed: 14 April 2024

    1.0
    Bloody awful!
    • Leisure trip
    • Group
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Manager isn’t a problem solver. Security have chips on their shoulders

    We got a complaint for being noisy when we weren’t. Security guard came knocking on our door using intimidating tone and manner to speak with my friend. We had the NBA game on TV at a low volume. Yes, we’re talking and laughing, socially. We weren’t drunk, or having wild sex, or conversing loudly by any standard. This hotel is noisy throughout, that’s the vibe, there’s the loud bar/restaurant, a nightclub downstairs. So for those who are uptight conservative individuals/business travellers, don’t choose this hotel, seriously. I own a travel agency, also a formal banker, and had stayed at this hotel in the past. I certainly do not have a problem with some noise. You’re in NYC, for the love of god. Embrace it. Tell your security guys to investigate incidents thoroughly, call from downstairs first before pounding on a guest’s room door, ruining their evening. I paid $600 for a 15 hour overnight stay, my friend and I deserve to be treated well, as respectable paying guests! We’re allowed to watch TV, talk and laugh in our own room. We aren’t loud speaking people to begin with compared to most people around the property. Give me a break.

    Stayed in April 2024

Showing 76 – 100

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