125 East 50th Street, Midtown East, New York, NY 10022, United States
#317 of 418 hotels in New York
Guests' ChoiceBased on 565 hotel reviews
7.6Cleanliness
8.1
Comfort
8.2
Location
9.1
Facilities
7.3
Staff
8.2
Value for money
7.3
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End of dialog contentReviewed: 12 May 2024
Martin
Belgiumthe construction going on
size of rooms. small kitchen corner
Stayed in April 2024
Reviewed: 29 April 2024
Debbie
United KingdomThey are refurbishing part of the hotel which has to be done but I think they should have told us.
We had a suite as there were 3 of us and we were upgraded to one of the newly refurbished rooms on the top floor which was lovely.
Stayed in April 2024
Reviewed: 22 April 2024
Lianne
United StatesIsabella was great at the front desk!!
Stayed in April 2024
Reviewed: 20 April 2024
Gerardo
MexicoThe hotel is in total refurbishment, workers are everywhere and the elevators were dirty with dust from the works. The safe in the room was broken but it was repaired. They charged us $60 for early arrival at 11am. We agree because we beeded a good shower after a long trip, but once in the shower I discovered the bottle dispenser of shower gel was comletely empty so I had to leave the shower to call recption for help. Lack of supervision of the room condition.
Excelent location. The room was recently refurbished. Big and clean room. The two guys, bell boys, at the provisional entrance, gave us a real welcome but not the lady st the reception. She was not kind neither helpful, her main interest was us to pay the $60 for early arrival.
Stayed in April 2024
Reviewed: 17 April 2024
Valerie
IrelandThe building work did create some noise. Limited facilities due to the refurbishment work. A table to eat at would have been a good addition.
Bed and room were comfortable and large. Daily cleaning of room was excellent. Location was good for us - could walk to many sites of interest and 2 different subway lines were close by.
Stayed in March 2024
Reviewed: 1 April 2024
Linda
United StatesMany of the lights had bad bulbs
The room was larger than expected
Stayed in March 2024
Reviewed: 18 March 2024
Archibald
United StatesNothing
The staff was amazing
Stayed in March 2024
Reviewed: 4 March 2024
Alan
United KingdomLobby area could be better
Large spacious rooms and helpful pleasant staff
Stayed in March 2024
Reviewed: 29 January 2024
Vicki
United StatesWas not notified that hotel was under renovations
everything
Stayed in January 2024
Reviewed: 24 January 2024
Mungai
United StatesThe guy who checked me who didn’t seem to care about customer service.
The cheerful and understanding Jamaican lady at the front desk. The cleanliness and comfort
Stayed in December 2023
Reviewed: 16 January 2024
Lisa
United StatesThe property is under construction but still really nice and the rooms were spacious.
Great location!
Stayed in January 2024
Reviewed: 31 December 2023
Nacho
SpainOk
Ok
Stayed in December 2023
Reviewed: 30 December 2023
Kathy
United StatesThe room was. Very warm and no matter how we adjusted the thermostat it didn’t make a difference.
Stayed in December 2023
Reviewed: 17 December 2023
Ignacio
United StatesThe facility fee, i would rather have them charging a fee and not all those hidden fees that make the rate a different thing when you put all that together.
The location was great, the hotel is a bit old and need some renovation but overall is a great location with great service. Not sure why they charge 42$ per day facility fee...
Stayed in December 2023
Reviewed: 11 December 2023
Judith
United StatesLocation and getting upgraded to a suite. Water in the room. And Elemis bath products
Stayed in December 2023
Reviewed: 6 December 2023
Sharon
United KingdomCharged a $40 incremental facilities charge per night - yet there were no facilities?!
Great price and location. Super comfortable bed and pillows
Stayed in December 2023
Reviewed: 4 December 2023
Paula
United StatesThere is no restaurant near by
Comfortable rooms. Staff sytentive
Stayed in November 2023
Reviewed: 28 November 2023
Jayne
United KingdomThe facilities
The staff were friendly
Stayed in November 2023
Reviewed: 21 November 2023
Matthew
United KingdomGreat location - friendly staff - comfortable rooms
Stayed in November 2023
Reviewed: 9 November 2023
Crystal
United StatesNo restaurant, bar, or other amenities on site and snacks at the front desk were expensive.
Had a 10 day stay and wanted a space big enough to feel like home. The one br suite was perfect. The layout was spacious and the location was convenient. Was a bit of a budget stretch but totally worth it!
Stayed in August 2023
Reviewed: 31 October 2023
Steven
United KingdomTravelling Internationally with x2 kids under 6, we agreed months prior we could check-in early if the room was available. Room was available, but we had to pay £60 to check in 4 hours early. After 10 hours+ travelling - we didn’t have the energy to argue. Have sent a message since regarding the check in fee, no reply as yet.
Great location, great size Suite for the Family.
Stayed in October 2023
Reviewed: 30 October 2023
Odonna
United StatesGreat location. Always clean!
Stayed in October 2023
Reviewed: 25 October 2023
Murray
United KingdomRooms were a little noisy due to other rooms aircon units, but we did get "internal" rooms, so avoided most of the city noise from the street.
Comfortable, spacious, clean rooms. Staff were generally helpful and friendly. Eateries nearby to get food and drink. Close to Grand Central and close enough to Times Square and Central Park for walking or a cheap Uber ride
Stayed in October 2023
Reviewed: 18 October 2023
Allen
Hong KongI've been staying here for 20 years and it is my favorite place. But prices are getting too high at 700 a night. If it stays here I will look elsewhere.
Stayed in October 2023
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