630 West Bay Street, Savannah, GA 31401, United States
#24 of 129 hotels in Savannah
Guests' ChoiceBased on 617 hotel reviews
8.3Cleanliness
8.8
Comfort
8.9
Location
8.3
Facilities
8.6
Staff
8.7
Value for money
8.0
Free WiFi
8.2
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End of dialog contentReviewed: 28 May 2024
Sharon
United StatesNot a dislike but noticed the bar closed early and there was no background music playing or anything to make the atmosphere more enjoyable.
Very clean and the shuttle service was a great plus!!!
Stayed in May 2024
Reviewed: 22 May 2024
Jo
New ZealandFront reception and breakfast staff could be friendlier. No gym available at the hotel. I think there was one in town that you could use.
Beautifully decorated building in a pretty handy location on the edge of the 'downtown'. The free shuttle was good too, but only available from the afternoon onwards. Breakfast was pretty standard (free through Booking.com). Omelets made-to-order was a nice touch.
Stayed in May 2024
Reviewed: 12 May 2024
David
United KingdomPricing on parking seemed a bit rich for an edge of town outside lot. Room lighting was confusing and no central control
It was comfortable and clean. Breakfast crew and shuttle driver were good
Stayed in May 2024
Reviewed: 12 May 2024
Karley
United StatesComfortable place
Stayed in May 2024
Reviewed: 8 May 2024
Melanie
United StatesThe room to smell fresher and wasn’t told upfront there was a parking fee
Didn’t eat
Stayed in May 2024
Reviewed: 1 May 2024
Ronald
United StatesThe beds were uncomfortable and sagged. Too soft to be comfortable
Icely maintained and clean
Stayed in April 2024
Reviewed: 30 April 2024
Chelsea
United StatesThe man in the front desk reception about 6' tall that was there to check us out, snapped at me when I kindly asked for clarification on the hotel charges. I disliked his tone, it was aggressive and sounded agitated. I told him he did not have to use an attitude with me. Then continued to greet us with "have a great rest of your day." It was a bit off-putting but other than that incident it was a great experience.
Loved there was a shuttle to use! Will was an amazing employee and needs a raise for how hard he works! Front reception desk ladies were great and so kind including all the cleaning staff all throughout the hotel!
Stayed in April 2024
Reviewed: 30 April 2024
Ashley
United StatesThe $17 breakfast option was disappointing, to say the least. That’s a steep price for a bagel and cold eggs. We also couldn’t get the shower door to stay shut so we ended up having to clean a wet floor after every shower.
Shuttle service was great - staff was friendly. Clean!
Stayed in April 2024
Reviewed: 27 April 2024
David
United KingdomRoom wasn't made up one day and breakfast on one day of our stay was chaotic. Had to wait about 10 minutes for cutlery. Normally wouldn't mind but the hotel isn't cheap so one would expect a better standard of service.
Very comfortable room. Good location, not bang in the centre but just an easy 10 minute walk to Riverside and Johnson Square.
Stayed in April 2024
Reviewed: 25 April 2024
Pavla
United StatesToilet was not clean.
Very good breakfast and great location.
Stayed in April 2024
Reviewed: 19 April 2024
Joel
United StatesI didn't love the location; it seemed unsafe. I had to switch rooms, as my first room was the very first room of the hotel, next to the elevator. The bed looked like someone had been sitting in it. The remote was missing. The phone didn't work. However, the staff relocated me to a different room, and it was much better. I also signed up for hotel option with breakfast included through Booking, and was charged a large fee for breakfast again anyways.
The 2nd hotel room was spacious. The breakfast was good. The staff was friendly and helpful.
Stayed in February 2024
Reviewed: 16 April 2024
Mathilda
CanadaThe cost of parking was also steep, especially since the lot was nowhere near full at our visit.
Rooms were spacious. Breakfast was great, sufficient hot and cold options. We had breakfast included in our package, but if one had to pay, (as some did), it was rather expensive.
Stayed in March 2024
Reviewed: 15 April 2024
Thomas
United States$20 for self parking at the hotel. Understandable, I guess, since parking in town near by is much more.
The room was large and comfortable. The hotel shuttle (fancy golf cart thing) took us right into town, with a tour on the way along with restaurant recommendations. The location is 2 blocks away from downtown. This made it very affordable and a great location. The breakfast was excellent, including an omlette station.
Stayed in March 2024
Reviewed: 6 April 2024
Chris
CanadaHaving to pay for parking
Close to the historic downtown Staff were welcoming and friendly Room was well appointed and very comfortable
Stayed in April 2024
Reviewed: 3 April 2024
David
United StatesCame back from walking only to find my luggage that was in my room already in the lobby due to a clerical error. I was supposed to be in room 310 they put me in 324. Then proceeded to tell me someone else was in 310. So ended up in room 317 after all was said and done. The entire time I had to keep going to the desk to get my card key fixed due to they didn't know who was in which room on the 3rd floor.
Everything
Stayed in April 2024
Reviewed: 25 March 2024
Karen
United StatesAs advertised “Breakfast Included” well my family of 3 went to breakfast and was told there is a limit of 2 free breakfast and we would need to pay for the third. I was appalled and left. I did not have the energy to debate the fact 3 paid guests in every breakfast free hotel amenity meant all 3 guests qualify for 3 breakfast NOT 2. So be aware of this and although I would have stayed here again in the future this was a major disappointment!
Crisp clean room, comfy bed and pillows in addition to great towels and location for my family’s visit.
Stayed in March 2024
Reviewed: 24 March 2024
Priscilla
United StatesNothing
Convenient to downtown with shuttle service
Stayed in February 2024
Reviewed: 15 March 2024
Set
United StatesThe breakfast was okay but very pricey. The grits were fantastic while everything else was mostly good. The pancakes were inedible. The lack of complementary coffee really brought home how expensive the breakfast was.
The shuttle was very handy, the driver knowledgeable and friendly. Most of the time, the room was quiet. It was certainly comfortable. The bar was nice with knowledgeable and friendly staff. Check in and out went smoothly. The property was easy to find.
Stayed in March 2024
Reviewed: 13 March 2024
Paul
United StatesCoffee maker did not work. Elevator was too small for luggage rack and was slow
Good beds and pillows
Stayed in March 2024
Reviewed: 13 March 2024
Rupert
FranceOn booking.com it said the parking was $20, but when we checked in it was $25. It's a little bit far from the historical centre, but still walkable.
The room was enormous and really comfortable. Breakfast was good.
Stayed in March 2024
Reviewed: 20 February 2024
Roger
United StatesThe lighting in our room was not good at all. The sitting area in the suite did not have any lighting. No table or ceiling lights at all. Hard to sit in the sofa area to read or enjoy happy hour snacks. Not able to enjoy the seating area at all.
Would have liked a free breakfast included.
Stayed in February 2024
Reviewed: 14 December 2023
Donna
United StatesLocation
Decor and comfort
Stayed in December 2023
Reviewed: 11 December 2023
Jaimie
United StatesYour breakfast buffet at 930 was cleaned out, eggs were burnt, grits- what was left were stuck to the bottom of the container, no bacon, no biscuits. We needed to get on the road and didn't want to wait for however long it would be for them. The purpose of a buffet is to have food there correct?
The room and bed were nice and clean
Stayed in December 2023
Reviewed: 1 December 2023
Jaksajani
United StatesThe room smelled like a previous guest was smoking in it and the cleaning staff were trying to hide it with a scent. I would have asked for another room if i was with my family. The couch and the rug around it were not super clean, but the bathroom and the bed were.
The vibe of the hotel was fantastic, the design of the lobby and common areas, the room too had excellent interior. The bed was quite huge, the room was spacious, bathroom looked recently renovated. It's close to the main strip & riverwalk, but its a far enough (2-4 minutes of walk away) so you don't have to wake up to the sound of a club.
Stayed in November 2023
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