2000 Westcourt Way, Tempe, AZ 85282, United States
#27 of 66 hotels in Tempe
Guests' ChoiceBased on 270 hotel reviews
8.0Cleanliness
8.4
Comfort
8.5
Location
8.9
Facilities
8.1
Staff
8.8
Value for money
7.7
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End of dialog contentReviewed: 18 May 2024
Rose
United StatesIn need of an up grade. I don’t expect to see popcorn ceilings in 2024. Moldy caulking in the bathroom was also a put off.
Natural surroundings.
Stayed in April 2024
Reviewed: 17 April 2024
Hei-u
United StatesTop of the rock for dinner. Steak was good as was the mac and cheese, the food was weak after that point. Staff was strong,
Location was strong, wasn't informed about the breakfast.
Stayed in April 2024
Reviewed: 10 October 2023
Amanda
United StatesThe views
Stayed in September 2023
Reviewed: 2 October 2023
Teresa
United StatesA little older. Door to our floor didn’t close all the way. There are cameras but I didn’t feel secure bec most staff are working by the front building. Rooms are in a separate building. Also, they charge for resort fee for each day but you won’t have access after checkout. If you’re there for the pool, would recommend to get a resort pass instead of booking for a stay.
Location. Property is central and by the freeway.
Stayed in October 2023
Reviewed: 21 September 2023
Johanna
United StatesIt needs updating and we could hear everything through the walls. The pools in the morning needed major cleaning. One of the hot tubs were not working and the pool was full of dirt and dead bugs including many bees and a dead lizard.
Beautiful location and the staff was wonderful.
Stayed in September 2023
Reviewed: 12 July 2023
Loretta
United StatesIt was pretty ridiculous paying for parking with the price of the room....
N/a
Stayed in July 2023
Reviewed: 21 May 2023
Blake
United KingdomAt this price point, breakfast should have been included. The gift shop needs budget options for swimwear - the cheapest women's swimsuit we could find was over $100. The food in the restaurant was good but not stellar - the butternut squash ravioli tasted like cherry pie filling.
The staff were incredibly friendly and helpful. I interacted with new employees and trainers in the restaurant and at reception, and they were all very knowledgable. The room was very comfortable, and the whole resort was clean. The connected pools and multiple hot tubs were exciting.
Stayed in May 2023
Reviewed: 3 April 2023
Shane
Australiathe rooms were a little dated. we found a hairball in our shower on the first night so that wasn’t great. our bathroom also smelt a little the whole stay
Great pool area and breakfast.
Stayed in March 2023
Reviewed: 2 April 2023
Guipe
United StatesStaff was fantastic!!! Facilities are definitely showing age, but still very comfortable. Location is great.
Stayed in March 2023
Reviewed: 2 November 2022
Nicole
CanadaThe hotel is located next to the highway. All regular rooms face the highway, which you can hear through bathe windows and from the higher part of the pool area. There are no showers in the pool area. The hotel is older and could get upgraded.
I liked the pool area and that the hotel is located on a hill which made for nice views
Stayed in October 2022
Reviewed: 21 August 2022
Ana
United Statesants in the room dirty towels under the sink area
Stayed in August 2022
Reviewed: 18 July 2022
Brandi
United StatesIt is showing it’s age. It needs a good deep cleaning. There was dust in the room around the edges of the carpet. The bedding was ill fitting. There was paper scraps and crumbs on the floor. The wall paper was starting to peel.
It really is a beautiful setting and very unique. The pool is beautiful.
Stayed in July 2022
Reviewed: 5 July 2022
Cristin
United StatesLocation of hotel is not in best of area off the resort, food at resort is way to expensive, this run down or broke at resort that r just left and not repaired or made to look nice. Example broken light. Attention to detail. Biggest thing not enough chairs at pool. Had to set stuff on a rock intill chairs became available hrs later. Big open spot in shade they could have more chairs but they dont.
Lots of resturants around resorts.
Stayed in July 2022
Reviewed: 28 June 2022
Coach
United StatesNo microwave in room
Pool
Stayed in June 2022
Reviewed: 28 June 2022
Lindsey
United StatesThe property and location were beautiful!! The room was a great size, the bed was so comfortable, the pool was amazing and the staff were so polite and friendly. We received a call when we first walked in the room to make sure it was up to our expectations and a call the night before we left to see how our stay was. It was a great find!
Stayed in June 2022
Reviewed: 27 June 2022
Suzanne
United Statesthe sides inside the pool need to be cleaned
the scenery is beautiful
Stayed in June 2022
Reviewed: 27 June 2022
Mayra
United StatesPool was very dirty full of debris(from trees) and bottles and cups at the bottom. Would have been nicer if they cleaned the pool more often. One issue is the toilet room door they dont have handles and door was so hard to open to get in and out of the toilet room. The door comes out of the wall so it would be better if it had a handle. To open and close it. Shower was tempermental i got burned a few times and it was on cold. Also bathroom shower had chips on tile where you enter. Pool is so cool but again needs more up keep or maybe removing all the plants. Lots of animals critters running around the pool area. The door to the room area was never close it was supposed to be a key entry point it was always open a bit and not locked. So animals im sure could find their way in. Also it was just me and my sister so safety issue as well.
Beds were comfortable AC worked very good. Pretty cool landscape starbucks on site. Rooms are pretty good.
Stayed in June 2022
Reviewed: 18 June 2022
Amber
United StatesDelicious, best service I’ve had
Stayed in May 2022
Reviewed: 14 June 2022
Lisa
United StatesBeautiful resort, the pool area was amazing. Frozen drinks at the outdoor bar, food on site (restaurant or poolside) Our whole family loved it.
Stayed in June 2022
Reviewed: 13 June 2022
Tiffany
United StatesThe rooms are a little dated and the hallways smelled like mildew.
beautiful scenery, great pool, and amenities.
Stayed in June 2022
Reviewed: 31 May 2022
Jonathan
United StatesPool accommodations and accessibility to pool chairs
Stayed in May 2022
Reviewed: 18 May 2022
Ceci
United Statesoutdated overpriced
the pool we never used, room service
Stayed in May 2022
Reviewed: 17 May 2022
Bob
United StatesToo many levels/stairs. Air conditioner was very loud. Room was a little outdated.
Food at Top of the Rock and by the pool was very good.
Stayed in May 2022
Reviewed: 9 April 2022
Hopkins
United StatesIt's a little spendy.
The location is ridiculously amazing. Very beautiful. As long as you like hanging in or by the pool, you can't go wrong with this hotel.
Stayed in April 2022
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