1201 Broad Street, Chattanooga, TN 37402, United States
#29 of 85 hotels in Chattanooga
Guests' ChoiceBased on 167 hotel reviews
8.2Cleanliness
8.9
Comfort
8.9
Location
8.7
Facilities
8.6
Staff
8.9
Value for money
7.8
Free WiFi
7.5
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End of dialog contentReviewed: 22 April 2024
Cline
United StatesParking garage. My car was broken in to along with 31 other cars. I had personal property stolen. We had to travel 2 hours home with plastic on our window. The sound was loud and obnoxious and the air was cold. Not a nice ride home.
Close to the venue for my daughter’s dance competition.
Stayed in April 2024
Reviewed: 27 February 2024
Jennifer
United StatesHot water was turned off at 9 am for repairs.
Stayed in February 2024
Reviewed: 21 February 2024
Angelique
United StatesThe scent machine in the lobby is powerful and strong - caused an allergic reaction after being in the lounge area for about an hour.
Friendly staff. Close to a lot of sights to visit. Clean rooms and gym.
Stayed in February 2024
Reviewed: 5 February 2024
Jack
United StatesRooms relatively small. Could use a 2nd chair
Location, modern, Starbucks, friendly staff
Stayed in February 2024
Reviewed: 2 January 2024
Shelley
United StatesWe only had one wash cloth and called room service for more but never received anything to our room.
Love the atmosphere of the hotel, the room and location.
Stayed in January 2024
Reviewed: 2 December 2023
Kim
United StatesI was charged twice for reservation thank goodness I caught it right away but took 7 days to credit my card.
Food was good chef and staff have some issues but service was good.
Stayed in November 2023
Reviewed: 1 November 2023
Barbara
United StatesToo cold and sterile design, and not within walking distance of attractions and overpriced too. Signage from rooms for directions up to the Rooftop Bar was poor. Will not stay here again as not worth the room rate.
Room was large and clean, very comfortable bed.
Stayed in October 2023
Reviewed: 25 October 2023
Erica
United StatesMy food was burnt. I got steak.
Service was good but the food was average.
Stayed in October 2023
Reviewed: 21 October 2023
Allman
United StatesThe toilet leaked. Has been leaking a long time. Room and parking expensive. Went to breakfast. No one there. Starbucks all sold out of food.
The lobby. Fireplace. Security
Stayed in October 2023
Reviewed: 25 May 2023
Mona
United Statesconvenience of location to everything
Stayed in May 2023
Reviewed: 8 April 2023
Sanket
United StatesNo buffet breakfast…limited selection on dine in breakfast…lifts were extremely slow…room didnt have hair dryer…rang customer service few times but never answered…
Very well maintained property and excellent location…upto the standard of 5 star hotel.
Stayed in April 2023
Reviewed: 31 March 2023
Brook
United StatesWe had an Eggs Benedict at the restaurant on main lobby area. Was not good at all! Didn't even finish our food. Everything else definitely made up for the one issue. We were definitely happy with our stay and will go back. Next time we will try the coffee bar instead though.
Absolutely amazing roof top bar. Most comfortable bed I honestly have slept in at a hotel!
Stayed in March 2023
Reviewed: 5 February 2023
Devony
United Statesconstruction above hour room stated hammering at 8:00 on Saturday AM. They held back some when we called the front desk, but did not fully stop.
beautiful and comfortable.
Stayed in February 2023
Reviewed: 31 December 2022
Debra
United StatesWater took forever to get hot. Quiche at the breakfast bar had absolutely no flavor.
Good location, lobby is nice and a good choice of food options. Room is nice size. Staff was great.
Stayed in December 2022
Reviewed: 3 November 2022
Sade'
United StatesGreat location. Staff was very friendly and professional.
Stayed in October 2022
Reviewed: 21 October 2022
Mary
United Statesthe rooms are not well insulated and you can hear all sorts of noises in the hallway, we even blared a brown noise app and were still woken up many times from odd noises
staff were friendly and bed was comfy
Stayed in October 2022
Reviewed: 5 September 2022
Mr
United StatesThe TV kept returning to the guide screen on its own which made it hard to watch. There were no wash rags in the bathroom and the complimentary shampoo and body wash were almost empty.
The bed was very comfortable. The room was nice, clean and had a huge TV in it. The rooftop bar and other facilities are really nice. Beautiful hotel. We walked everywhere we went. Front desk was very professional. My second stay here.
Stayed in September 2022
Reviewed: 5 August 2022
Shambo
United Statescostly for what you get, no cable, tv didn’t work, rooms and lobby need updating
great location, clean, friendly staff
Stayed in July 2022
Reviewed: 31 July 2022
Hanna
United StatesAbsolutely everything was perfect — the location, the ambiance, the temperature, the staff, the amenities, etc. The only downfall is that the fire alarm went off around 2:30AM and the entire hotel had to evacuate, which made for a semi tough rest of the night. Additionally, and I may be a rookie here, but there was an extra $50.00 hold charged on my card in case damages happened; however this information was not disclosed upon my check—in, but rather I noticed it on my statement. When it comes to charges on my card, I try to keep a close eye. I think additional fees and charges should’ve been better communicated but, other than that, it really was an excellent stay and we will be back!
Stayed in July 2022
Reviewed: 28 July 2022
Melissa
United StatesGood from roof top bar/grille was TRASH!!! No flavor. Not hot. Paid way too much for good that i didn’t eat.
Room was spacious. The conscience of having a bar and a place to eat was nice.
Stayed in July 2022
Reviewed: 12 July 2022
Andrea
United StatesThe shower floor looked dirty. Couldn't figure out the lamp in the room. Took ac all evening to cool room down. Heard thumbing all day Saturday sounded like someone being body slammed all day. Elevators do not have air condition.The bump in the parking garage can damage your car.
The staff was extremely friendly & helpful. Up the rd "literally" from downtown (on the main rd) & close to interstate. Room was clean. Love Love Love the tempered glass shower. The door was opened for us each time we arrived with the greeting "welcome back."
Stayed in July 2022
Reviewed: 8 July 2022
Mary
United Statesat the roof top could not even chew the meat, at breakfast did not enjoy the dry biscuits
the different places to eat
Stayed in July 2022
Reviewed: 3 July 2022
Erica
United StatesRooms and food overpriced ($150 for dinner for 2, $50 for breakfast for two). Had issues with room rate and package from Booking.com being recognized at the hotel, spent over an hour with 3 different staff members straightening out our billing issues. Valet parking is street parking. Main restaurant closes at 9pm on Friday night. Elevators are not air-conditioned. Soundproofing is needed. We could hear neighbors and people in the hallway all night.
We love staying at Hilton Curios. Room was nice with views of the mountains. Food was great.
Stayed in July 2022
Reviewed: 30 June 2022
Debra
United StatesBeds were too soft for my bad back. Maids woke us early - make sure to use the do not disturb sign.
Premium coffee with Keurig in the room. The little cafe in lobby area for scones and coffee!
Stayed in June 2022
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