Quiet and cool atmosphere and very friendly staff

Stayed in May 2024

We were rolling off the bed, it should have been superb. No ironing board. Our door wouldn't lock without slamming, we realized this after leaving it open one afternoon. The TVs had nothing and were in a weird spot. We were served hot champagne upon arrival.

The decor of the hotel was very chic, staff was nice, la labo products, pool was great, almost everything was appointed to.

Stayed in March 2024

Restaurant and bar prices were a little expensive

Everything, but mostly that it is adults only. I love children but it was so nice to have quiet time around the report

Stayed in March 2024

Understaffed. Breakfast took 45 mins. No service at the pool. Pool towels from abandoned chairs just left around for hours,

Amenities are great pool is nice food at restaurant is very good

Stayed in March 2024

The magnetic room keys were constantly deactivating. Maybe time to go with keyless entry, or a keypad entry?

The restaurant on the property was quaint and food was delectable! Staff was super friendly, and the room looked like something right out of a magazine. I especially enjoyed the turn-down service, which included sleep masks, eucalyptus oil, and some sweet-and-salty chocolate covered pretzels.

Stayed in March 2024

There was a serious lack of staff for the weekend... waiting for 20-30 minutes (or longer) to get a drink etc., and running out of basic items like espresso beans, yogurt parfaits etc.. For a property at this price point, that should never happen. The staffing shortage was apparent, but the staff that were there were lovely and did their best. I understand the hotel was at 100% capacity, but those are circumstances easily planned for and should be anticipated.

Elizabeth in the restaurant was fabulous, as were most of the staff. Cleaning staff and front reception were also fabulous. Overall a great stay.

Stayed in February 2024

The rooms could probably use a bit of an update where the bathroom is concerned but it was still very lovely

The common areas are incredible - chic and relaxed. The service and the small touches the staff were able to give us like sleep spray for the bed at turndown or the personalised engraved door plate for our room. 11/10 the location is also SUPER convenient

Stayed in February 2024

It is very stylish and comfortable. Rooms are nice and kept very clean. Restaurant serves good food and drinks.

Stayed in January 2024

Beautifully renovated classic architecture, cozy atmosphere. Great beds and bath products. The staff could not be more friendly and welcoming. The price is on the luxurious end for this area, but the property delivers on it.

Stayed in January 2024

Nothing

Beautiful rooms, great pool, friendly staff

Stayed in December 2023

The breakfast menu was not as extensive as it was in the past. I would have liked to see more options.

Stayed in November 2023

Everything was wonderful!!

From enter to exit! A perfect spot to relax and enjoy!

Stayed in November 2023

nothing that i can think of. A spa would be nice but not a necessity.

Loved the pool setting. Great spot and wonderful food and drinks as well. The atmosphere was great and the decor around the pool (chairs, umbrellas etc) was A+

Stayed in October 2023

I do not like the fact that one must pre-pay the entire room reservation at booking. 50% would be more acceptable with the balance due 1 week prior to arrival. Also, the price went down considerably a week prior to our stay on Booking.com and on the hotel's website. Booking.com approved the price match and I submitted the paperwork but I've not heard back yet. Also the pool attendant could have come around to solicit orders a little more frequently.

Love that the property is adult only! It is one of the main reasons we chose to stay at this location. The great location is also another reason. The staff are all very kind and welcoming. The pool is a refreshing temperature and plenty of space for guests to lounge about. The food and drinks at the restaurant/pool bar is very good also. Our room was comfortable, clean, and cozy. However, the lighting in the bathroom could be a smidge brighter, the makeup mirror provided did not provide much to help. The entire property is very clean and thoughtfully laid out for guests to explore and enjoy. Love the art deco vibe!

Stayed in October 2023

The goddamn hidden cost! Resort fee, parking fee, pet fee, pretty sure there was just a hanging out fee, some other fee… would’ve loved to of stayed another night but paying these fees equaled that. Really stupid. We paid it but not happy about it. Probably stay there again.

Everything was great from the pool to the turndown service. 

Stayed in October 2023

Not enough staff to help guests, long waits for checking in and when getting drinks at the bar. One day without notice the Colony club what closed for breakfast and lunch and was unable to order when laying by the pool. Staff was really nice though, its not their fault.

Beautiful Hotel, love the design and layout.

Stayed in October 2023

When we booked this stay it clearly said including taxes and charges when we checked out we were hit with a resort fee and 3 further taxes, when i complained they said it was for the swimming pool etc

Stayed in August 2023

When we booked it says that it includes taxes and surcharges, but we still had to pay € 45 per night for resort fee at check out. That was the only thing that was disappointing.

Everything! It's a beautiful hotel with great staff. The atmosphere is very relaxed and the staff is very service oriented. They do everything to make the guest happy, many other hotels can learn from that! Loraine from the restaurant really makes you feel at home and makes sure you have an amazing evening.

Stayed in July 2023

N/A

Everything about this place was 10/10

Stayed in June 2023

The lighting in the restroom could be more vibrant.

The staff was nice & attentive since we arrived. On our first day we hung out by the pool area and it was exceptional. My fiance & I relaxed, had drinks & ate a few appetizers. The room was beautiful. Very comfortable bed, pillows & sheets. We will come back!

Stayed in June 2023

The room was too dark - would have loved more natural light. Service at the pool was practically non existent. No one came up to offer me a beverage, when I went and ordered from the bar they were very nice and they brought it out to me but then never checked in on me to see if I wanted anything else and didn't take away the dishes when I was finished. There were only 5 other people at the pool so its not like they were super busy. Pool is also 4ft deep - which is a little shallow for an adult pool.

The room was cute - loved the decor but it was really dark. Bathroom was really big and water pressure was great! Bathroom was really nicely decorated. Bed was comfortable.

Stayed in June 2023

Classic Palm Springs.

loved the feel and vibe.

Stayed in June 2023

The bartenders are rude, take a very long time to make simple drinks, and get overwhelmed easily which slows the entire poolside staff down and people wait for drinks for an hour, or never receive the drinks at all. The pool doesn't get cleaned daily, which it should, and so it gets filthy with hair, sunscreen, debris and dead bugs. There aren't enough pool chairs for the capacity of guests which causes guests to bicker.

Rooms are luxurious and comfortable, the grounds are beautiful, the food is delicious, the front desk staff and valet staff are wonderful, and the spa treatments and service are fantastic

Stayed in May 2023

Nothing. The attention to detail was incredible

Food was excellent for all meals

Stayed in May 2023