Skip to main content
  1. Hotel reviews homepage
  2. USA hotel reviews
  3. Massachusetts hotel reviews
  4. Lenox hotel reviews
  5. Reviews of The Lenox Collection

Reviews of The Lenox Collection 4 stars

11 Old Stockbridge Road., Lenox, MA 01240, United States

#3 of 14 hotels in Lenox

Guests' Choice

Review score

Based on 254 B&B reviews

8.7

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.3

  • Location

    9.7

  • Facilities

    8.8

  • Staff

    9.3

  • Value for money

    8.7

  • Free WiFi

    8.2

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 17 May 2024

    9.0
    Atmospheric stay near Lenox center
    • Leisure trip
    • Family with young children
    • Whitlock Deluxe King
    • Stayed 1 night

    breakfast options could have included more fresh ingredients

    such an atmospheric location and building, we loved it!

    Stayed in April 2024

  • Reviewed: 4 May 2024

    9.0
    Home from home
    • Leisure trip
    • Couple
    • Deluxe Queen
    • Stayed 5 nights
    • Submitted via mobile

    Homely feel

    Stayed in May 2024

  • Reviewed: 3 May 2024

    10
    Peaceful and right next to town so you can walk everywhere!
    • Business trip
    • Couple
    • Standard Queen Room
    • Stayed 3 nights

    pricing is apparently supply and demand so sometimes we get a great deal and other times we can't afford it......yet, can we blame them?, it's an awesome place!

    The continental breakfast had products that were healthy not cheap. For example, the granola tastes homemade with gluten free options, Chiboni yogurt (not full of sugar), blueberries that are huge with no stems or bruising, and plenty of coffee to go (Keurig) or freshly brewed. The beds are comfy cozy, wishing I could have slept in!

    Stayed in April 2024

  • Reviewed: 3 May 2024

    10
    An 11 on the scale from 1-10! Thank you amazing staff!!!
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 3 nights

    Nothing! Excellence In the hospitality industry!

    The Constance is so private and comfortable! We have stayed there a few times and I am amazingly surprised how comfortable it is, quiet with personal attention, knowledge staff willing to share historical information and local happenings! Guests are equally interesting at breakfast where information can be shared as to what to do in the area. If it was possible to give a place a perfect score, this visit and hotel would be the winner!

    Stayed in February 2024

  • Reviewed: 3 May 2024

    9.0
    Lovely, low-cost, high-value historic hotel
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    I do not believe there is an elevator, so if that is an issue, consider the first floor for a room.

    Right in town. While a historic property, it was well-maintained. Continental breakfast included granola, blueberries, yogurt, pastries, coffee, tea.

    Stayed in April 2024

  • Reviewed: 30 April 2024

    10
    I would stay at the constance again.
    • Leisure trip
    • Couple
    • Whitlock Cozy Queen
    • Stayed 2 nights
    • Submitted via mobile

    No complaints on this stay.

    The room at the Constance was really nice. The breakfast was nice.

    Stayed in April 2024

  • Reviewed: 18 April 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Whitlock Cozy Queen
    • Stayed 1 night
    • Submitted via mobile

    The inn is beautiful, clean and the keepers are very helpful and friendly

    Stayed in April 2024

  • Reviewed: 16 April 2024

    9.0
    Mostly excellent
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    My only issue is that around 1am there were several people in the hallway slamming a door twice and talking very loud, which awakened me and they were persistent enough that getting back to sleep was hard. If there were more signs about quiet hour that would maybe have helped but idk. Breakfast could’ve had more options but overall was good.

    Everything

    Stayed in April 2024

  • Reviewed: 15 April 2024

    10
    Terrific staff, lovely facilities, charming town.
    • Leisure trip
    • Family with young children
    • Whitlock Standard Queen
    • Stayed 1 night
    • Submitted via mobile

    Fantastic locations and facilities when visiting the charming Berkshire town of Lenox. Noah went above and beyond to ensure that my party was comfortable after a red-eye flight and long drive from the west coast. Staff is terrific.

    Stayed in April 2024

  • Reviewed: 24 February 2024

    10
    We had a delightful stay in Lenox, thanks in part to the Constance. We will be back.
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 1 night

    We had no complaints or additional suggestions. We wish we could have stayed longer.

    My sister and I thoroughly enjoyed our stay. The location was perfect, in walking distance of restaurants and shops. Our room was lovely with ample space. The continental breakfast offered many delicious choices, and the afternoon cookies were a bonus. As it was off-season, the price was right. The staff was pleasant and professional.

    Stayed in January 2024

  • Reviewed: 2 February 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast area was crowded, yet the room is usually empty. No complaints!

    Wonderful stay during a snowy weekend. The room was comfy with high end linens and bedding- no flipping around because it’s not my bed. We walked everywhere..shopping, meals, and Sunday Mass. The daily text reminding us we can text any requests or questions was a nice touch. Will stay here again!

    Stayed in January 2024

  • Reviewed: 1 January 2024

    8.0
    Lovely place in a nice town. Other than the room temperature, it was a lovely experience
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Our room was uncomfortably warm. We tried to adjust the heater down but was still too much. We had to open all the windows to sleep.

    Beautiful, well kept hotel with lots of charm and beautiful architecture.

    Stayed in December 2023

  • Reviewed: 27 December 2023

    10
    was a very nice atmosphere
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 1 night

    nothing

    the atmosphere

    Stayed in December 2023

  • Reviewed: 23 December 2023

    9.0
    Comfortable room in a great location
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 1 night

    Very comfortable, very clean, excellent location with off street parking. Adequate continental breakfast.

    Stayed in December 2023

  • Reviewed: 14 December 2023

    9.0
    We spent a beautiful time there!
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Everything!

    Stayed in December 2023

  • Reviewed: 8 December 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Queen Suite
    • Stayed 1 night
    • Submitted via mobile

    Inn keepers were extremely professional and helpful during a family emergency. Would definitely recommend for a supportive, cozy place to stay

    Stayed in December 2023

  • Reviewed: 20 November 2023

    10
    Heavenly corner for a peaceful and relaxing vacation
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The bed was not the most comfortable I have used but it could have been that I was too tired after hours of drive.

    The house is so charming and cozy, located in a peaceful and lovely street and town. I travelled in the fall and it was a dream.

    Stayed in October 2023

  • Reviewed: 18 November 2023

    10
    Great place in a beautiful town for a relaxing stay.
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Beautifully restored to a lovely B&B type atmosphere. Rooms are smartly decorated and the common areas feel like a like a nice warm hug. Breakfast was a tasty continental breakfast. Very fresh. The staff was kind and welcoming.

    Stayed in November 2023

  • Reviewed: 14 November 2023

    10
    Elegant hotel on beautifully manicured grounds only a few blocks from the center of Lenox.
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night

    The Constance met my expectations of staying in a large grand old home in the Berkshires. Our room was on the first floor and was much larger than I expected. The bathroom was also large and had a modern connvenient shower. The Constance had a large front porch with plenty of furniture to allow various guests to sit in comfort and enjoy the views. The hotel was also one block from the charming center of Lenox and was an easy walk away. The breakfast was fantastic-lots of fresh fruit and juice, bagels and breads, good coffee options and the setting was very informal.

    Stayed in October 2023

  • Reviewed: 6 November 2023

    9.0
    Great location in easy walking distance to restaurants and shops. A lovely characterful inn with wel
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    Self-service cold buffet but plenty of pastries, yoghurts, fruits and some homemade goodies. Good coffee that we took outside and enjoyed the terrace. Excellent location and easy walking to the restaurants etc., the staff were friendly and charming.

    Stayed in October 2023

  • Reviewed: 3 November 2023

    8.0
    Location is key and despite the shortcomings, we would definitely go back.
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    The bathroom was tiny. The shower was even smaller. The floors were very squeaky though that’s to be expected in an old inn. Parking is tight when the inn is full. Breakfast was ok.

    The location was fantastic. The staff was great and the room was spacious and the king bed very comfortable.

    Stayed in October 2023

  • Reviewed: 1 November 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe King
    • Stayed 1 night

    The hotel does not have a bar. One of the other hotels on our stay had an honesty bar for beer & wine which might be an option here, as relaxing on the veranda with one would be great! Although, you can bring your own but harder to have chilled.

    The hotel was a five minute stroll into town. Breakfast was continental but plenty of options. The blueberry muffins were excellent! The room was spacious and clean and the team at the hotel where very welcoming & helpful.

    Stayed in October 2023

  • Reviewed: 28 October 2023

    10
    In the words of Mary Poppins Practically perfect in every way!
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The Porch of dreams! I could sit out there all day! The Decor! Perfection The room! Super comfortable Bed, Huge TV and Roll top Bath! Fantastic welcome by Jeff! Thankyou. Great Breakfast which was laid out so beautifully. The Location you could not wish for a better location! You would be mad not to stay here!! I’ll definitely be Back!

    Stayed in October 2023

  • Reviewed: 27 October 2023

    10
    Wonderful stay in the Berkshires
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Bed was a little uncomfortable

    Beautiful hotel with lovely and very helpful staff

    Stayed in October 2023

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!