501 Post Street, Union Square, San Francisco, CA 94102, United States
#38 of 220 hotels in San Francisco
Guests' ChoiceBased on 392 hotel reviews
8.6Cleanliness
8.9
Comfort
9.0
Location
9.2
Facilities
8.7
Staff
9.0
Value for money
8.3
Free WiFi
8.6
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End of dialog contentReviewed: 26 May 2024
Judith
Puerto RicoGreat location!!
Stayed in May 2024
Reviewed: 25 May 2024
Steve
New ZealandNo kettle in room initially so we had one delivered to our room.
Very clean. Huge room. Huge bed. Club area upstairs for coffee/tea and just to relax.
Stayed in May 2024
Reviewed: 12 May 2024
Laura
United StatesPerfect location, clean and comfortable
Stayed in April 2024
Reviewed: 4 May 2024
Lisa
United StatesI didn't realize there would be a sales pitch for a travel club upon arriving
The hotel is located close to Union Square and Market street. Transportation is easily accessible and it's also possible to walk to nearby locations.
Stayed in April 2024
Reviewed: 30 April 2024
Kathy
United StatesBe sure to return to the hotel before sundown as the hotel is close to an infamous area. Otherwise, everything was great.
Staff was friendly and helpful. The hotel has little shows you can attend for free too on the weekends. Though it’s not the fault of the hotel, I wasn’t aware that parking was not free. It is an add-on, but well worth it if traveling by car.
Stayed in April 2024
Reviewed: 28 April 2024
Jungeun
South KoreaThis hotel exceeded my expectations. The staff were incredibly friendly and attentive throughout my stay. While breakfast is not provided, I appreciated that coffee and tea were available in the club lounge. If I were to visit again, it would be because of the kindness of the hotel staff.
Stayed in April 2024
Reviewed: 28 April 2024
Marie
United StatesN/A
The location was very serene. We had the perfect view of the marina from our balcony. It was very easy to catch the public bus into downtown Berkeley.
Stayed in April 2024
Reviewed: 25 April 2024
Linda
United StatesI liked that you had plates, silverware, glasses, coffee, fridge, microwave and sink all in same area, like a small kitchen. If I had leftovers I could warm them up and eat with everything I needed, even salt and pepper. Thanks, loved it.
Stayed in March 2024
Reviewed: 24 April 2024
Amy
United KingdomAmazing room with living and kitchen area. Staff were friendly and helpful. Club area was great with free coffee and tea. We were on our honeymoon and staff very kindly gave us a bottle of champagne to celebrate.
Stayed in April 2024
Reviewed: 23 April 2024
Rafael
United StatesNothing
Comfortable
Stayed in April 2024
Reviewed: 18 April 2024
Illona
United StatesThe fact that we couldn't stay longer.
We checked into The Donatello for a little staycation. You cannot beat the price for location, comfort, and quality. Located one block away from downtown's Theater Row and Union Square, there are unlimited choices of restaurants, markets, shopping, and entertainment. The hotel offers a lovely lounge with coffee, hot chocolate, and tea, comfortable seating and amazing views of the city. The rooms are large, well-appointed, and very comfortable. Our room had a lovely patio. The staff was polite and accommodating. There is a restaurant with live music on the weekends. We got much more for our money than we were expecting. A very peasant surprise!!!
Stayed in April 2024
Reviewed: 14 April 2024
Ifat
IsraelLocation is great. Clean and large rooms.
Stayed in April 2024
Reviewed: 13 April 2024
Barbara
PolandThe location was very good. The kitchen area was useful and the rooms big. The lounge was a very nice touch. Pam was lovely enough to give me a list of breakfast spots in the vicinity.
Stayed in April 2024
Reviewed: 10 April 2024
Maria
CanadaOld fashion style. Not updated
Location
Stayed in March 2024
Reviewed: 9 April 2024
Aleksandra
PolandEverything was great.
Stayed in April 2024
Reviewed: 9 April 2024
Ruiz
United StatesEverything was perfect. Thank you
Everything
Stayed in April 2024
Reviewed: 8 April 2024
Marcie
United StatesRonaldo was very helpful. I liked basic plates and silverware in the room. Great location!
Stayed in April 2024
Reviewed: 7 April 2024
Marylice
PhilippinesNone
None
Stayed in April 2024
Reviewed: 4 April 2024
Lim
SingaporeThe housekeeping wasn't done on a daily basis. We didn't feel welcome into a clean room when we returned after a long day of walking. The basic amenities that one needs in the bathroom weren't available, like the hotels in Asia. We had to buy at the convenient store.
I love the fully equipped kitchenware that allowed us to dine in and enjoyed the wine we bought at the Napa Valley. I am absolutely delighted with the filtered water and ice that we could retrieve from Level 7. We could fill up our bottles as we were walking a lot and needed to drink loads of water. Thank you for the space in the hotel room. Most hotel rooms are small, leaving little room to walk once you lay your luggage on the floor. Finally, the staff at the lobby were friendly and helpful. Thank you for making us fill welcomed.
Stayed in April 2024
Reviewed: 3 April 2024
Giovanni
SwitzerlandThe king room is very big. Cleanliness is excellent. The staff is friendly.
Stayed in March 2024
Reviewed: 29 March 2024
Michela
ItalyI must say it was all pleasant and satisfying, so nothing I disliked.
The room was spacious and clean, the staff very friendly and ready to help at any time. Refreshments are available, together with facilities to refill water bottles. The location is really great!
Stayed in March 2024
Reviewed: 15 March 2024
Ruth
United KingdomSome noise from road, but I still wouldn't hesitate to stay again, because it's in the centre of a city
Location Professional and friendly staff Size of room Bed exceptional comfortable
Stayed in March 2024
Reviewed: 13 March 2024
Hernan
United States.
Location, everything looks nice and clean! The room was nice and had a great balcony
Stayed in March 2024
Reviewed: 10 March 2024
Ira
PhilippinesThe staff was fantastic! Special mention to Mark of the front desk. He made us feel at ease after an 11-hour flight. The whole experience was great and the location is fantastic. The room is quite spacious and the mini kitchen is a nice touch. I'd stay here again if I ever go back to San Francisco.
Stayed in February 2024
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