Skip to main content
  1. Hotel reviews homepage
  2. USA hotel reviews
  3. USA hotel reviews
  4. USA hotel reviews
  5. Reviews of The Esmeralda Inn and Restaurant

Reviews of The Esmeralda Inn and Restaurant 4 stars

910 Main Street, Chimney Rock, NC 28720, United States

Review score

Based on 19 B&B reviews

8.2

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.1

  • Location

    8.7

  • Facilities

    8.6

  • Staff

    9.6

  • Value for money

    7.2

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 19

  • Reviewed: 16 August 2022

    9.0
    Very nice but lacks some amenities. Rooms are a bit overpriced in this regard
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    No pool. Remote from activities. Dining service limited to breakfast and dinner. Bar hours limited. Hotel is understaffed.

    Rustic inn style property is very nice and well maintained. Dinner food was great. Breakfast was average. Staff was wonderful.

    Stayed in August 2022

  • Reviewed: 9 August 2022

    9.0
    Great place.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    Had a plumbing problem had to cancel couples massage.

    Loved the attention to detail by the staff

    Stayed in August 2022

  • Reviewed: 22 October 2021

    7.0
    Fantastic food but mediocre details and spa.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Coffee ran out very quickly in the morning. Community coffee was put out at 7:30 a.m. each morning. It was completely gone by 8 a.m.. The restaurant was super cold. The spa was located in the basement, and definitely was not worth the money they were charging. The spa located in the basement definitely seemed like something that was thrown together after the fact. As a person who does a lot of spa treatments while on vacation I definitely would not put this on the top of my list. The room was exceptionally cold and you could hear the chairs of the restaurants scraping around above you. It made it very difficult to relax We did a couples massage, one of us had a fantastic therapist, the other was not so much.

    The staff was extremely friendly and the food in the restaurant was delicious

    Stayed in October 2021

  • Reviewed: 12 July 2021

    8.0
    We enjoyed the cleanliness, pleasant help, coffee on our floor.
    • Leisure trip
    • Group
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    The room was dark and we couldn’t open our windows. The bedding was heavy and dark. The room decor was drab. We couldn’t find a place to sit in rockers. There wasn’t much of a view from the porches. There was nowhere to hang out except our room.

    The restaurant server at breakfast was Lisa. She was fantastic! The dinner we had was good.

    Stayed in July 2021

  • Reviewed: 7 July 2021

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Mountain View
    • Stayed 4 nights

    No room service

    Breakfast was good

    Stayed in June 2021

  • Reviewed: 16 August 2022

    6.0
    We spent over a Thousand dollars for one night stay with room, dinner, and massages, would say Ok
    • Leisure trip
    • Couple
    • Queen Room with Mountain View
    • Stayed 1 night

    Went there to have a relaxing day, was upset that the Jets didn't work on Hot tub and was told they had been out for awhile. For the price of everything room, dinner etc. it was ok. Friends saw the picture of dinner on a ad, and I am sorry to say that it didn't live up to expectation. Breakfast was ok, It was some kind of quiche, it was very doughy. Breakfast muffin was excellent. Fruit cup, juice was good. Just should improve on main part, I know it is hard when you don't know how many people etc. It would be better to come away with Wow was that great! We are generally not complainers.

    Location was ok, looked at the mountains, beautiful grounds in the front. Excellent massage persons, We both enjoyed that and would come back for another one

    Stayed in August 2022

  • Reviewed: 15 March 2022

    1.0
    No kind of thought for the people that had reservations and were told they could have blankets and flashlights in 17 deg
    • Leisure trip
    • Family with young children
    • Queen Room with Mountain View
    • Stayed 1 night
    • Submitted via mobile

    See the above!

    1 emailed the property several times the morning of the trip because of a weather advisory . High winds that could gust up to 35 mph. Also it showed the possibility of winter weather. They assured me it was a little windy but snow wasn’t there. I said ok finally but I didn’t want to go there with my 11 yo grandson if any of that was going on. I made 6pm dinner reservations too. we arrived at 6p and was told that the dining room was closed so we had no dinner and the power was out since before 2pm I was told I would lose my money either way because you have to cancel 10 days in advance! I didn’t schedule that far in advance! They said they would give us flashlights and blankets?! A five star place has no generator? we went to the room but decided it was too cold. Temp for the night would be 17 degrees plus wind chill and my grandson already had a cold. we rode 20 mi up the road and stayed at the Hampton Inn. I took the keys back the next am. I was told the power came back on about 1030pm and got an apology but no gift certificate for another stay which I think is awful!! Their PR leaves a lot to be desired!

    Stayed in March 2022

  • Reviewed: 23 December 2021

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Queen Room with Mountain View
    • Stayed 1 night
    • Submitted via mobile

    The food, low quality and expensive

    The people

    Stayed in December 2021

  • Reviewed: 21 December 2021

    10
    December to Remember
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    That I was at such a romantic place without a date. I also prefer a firmer mattress.

    Everything was wonderful ❤️

    Stayed in December 2021

  • Reviewed: 16 November 2021

    10
    We checked in around 630 and we’re able to easily put our stuff down and leave to get dinner. location is wonderful and
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    quiet and quality

    Stayed in November 2021

  • Reviewed: 3 October 2021

    10
    Great getaway
    • Leisure trip
    • Couple
    • Queen Room with Mountain View
    • Stayed 1 night
    • Submitted via mobile

    Unfortunately dinner was not available the nights we were there. We completely understood as many places are understaffed right now however it would have been nice to have dinner on the property.

    The property was beautiful and conveniently located with plenty of parking. The fires each night, hot tub and views from the restaurant during breakfast are hard to beat.

    Stayed in September 2021

  • Reviewed: 23 September 2021

    10
    Beautiful. Will come back
    • Leisure trip
    • Couple
    • Queen Room with Mountain View
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast and location were excellent.

    Stayed in September 2021

  • Reviewed: 6 September 2021

    10
    A wonderful little escape
    • Leisure trip
    • Couple
    • Queen Room with Mountain View
    • Stayed 1 night
    • Submitted via mobile

    I wish the room was a little bigger.

    The staff are amazing! From the time we stepped foot in the door, we were greeted with a smile. The Inn is amazing, and the history is quite interesting.

    Stayed in September 2021

  • Reviewed: 25 July 2021

    10
    Wonderful place to stay.
    • Couple
    • Queen Room with Mountain View
    • Stayed 2 nights
    • Submitted via mobile

    I got eaten alive by fire ants in the hot tub. Went in at dusk and was overcast so couldn’t see them.

    The ambiance and decor was rustic yet modern.

    Stayed in July 2021

  • Reviewed: 11 June 2022

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Queen Room with Mountain View
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in May 2022

  • Reviewed: 10 June 2021

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights

    There are no comments available for this review

    Stayed in June 2021

  • Reviewed: 2 August 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Queen Room with Mountain View
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in July 2022

  • Reviewed: 17 February 2022

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in February 2022

  • Reviewed: 22 August 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room with Mountain View
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2022

Showing 1 – 19

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!

Guests also reviewed these properties: