700 Rogers Ave, Fort Smith, 72901, United States
#7 of 23 hotels in Fort Smith
Guests' ChoiceBased on 785 hotel reviews
8.2Cleanliness
8.7
Comfort
8.8
Location
8.8
Facilities
8.4
Staff
9.0
Value for money
8.3
Free WiFi
7.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 1 June 2024
Dusty
United StatesThe breakfast at 1817 grille inside the hotel was horrible. Frozen cheap thin sausage patties and our hash browns were not even close to being cooked still cold!
Very nice place beds were comfortable staff was friendly.
Stayed in May 2024
Reviewed: 27 May 2024
Rachael
United StatesThe pillowcases were dirty when we arrived. The duvet cover also has candy stuck on the inside. I didn’t totally enjoy the waterfall sound echoing outside my door all night either.
Really fast service. Asked for two additional pillows and they came right up. You also get a breakfast wavier.
Stayed in May 2024
Reviewed: 23 May 2024
Gina
United StatesWe had 6 rooms, some came with the free breakfast and some did not. We all paid the same rate.
Location
Stayed in May 2024
Reviewed: 20 May 2024
Nancy
United Statesroom had some cleaning issues - not big ones. table top was sticky and bathroom floor was not completely clean.
bed and breakfast were good
Stayed in May 2024
Reviewed: 19 May 2024
Oscar
United StatesThey penny pinch breakfast. Have to ask for creamer and they limit you.
Stayed in May 2024
Reviewed: 13 May 2024
Christian
United StatesStaff at the front desk needed to be more attentive...they sent us to the wrong room twice. There was no fridge in our room...a modern convenience that most hotels of this kind have.
This hotel is located in the heart of Ft. Smith and made it easy to access the things that we wanted to do while in town. Parking was easy at the garage across the street as the lot onsite was full. Room was large and comfortable. Food at the bar was
Stayed in May 2024
Reviewed: 13 May 2024
Patti
United StatesBreakfast was good. Just a bit boring.
Incredible value! Room was large, bed was very comfortable. Walking distance to lots of restaurants. Central to everything.
Stayed in May 2024
Reviewed: 12 May 2024
Diana
United StatesNot much parking available at the hotel! Had to park in parking garage across the street. Thankfully it was the weekend so plenty of parking in the garage available. Would have been awful if during the week since hotel has only a few spaces assigned during the week. Otherwise you have to find parking on the street.
Very nice room! Staff very friendly! Everything looked and smelled clean!
Stayed in May 2024
Reviewed: 5 May 2024
White
United StatesWe had a smoke free room but it had a wierd smell.
Stayed in April 2024
Reviewed: 26 April 2024
Susan
United StatesWe were expecting breakfast to be included at that price, but it wasn't.
Everything was very nice and very comfortable!
Stayed in April 2024
Reviewed: 8 April 2024
Jill
United StatesNo frig in the room. Parking is iffy. Bar closes too early.
Location and nice staff
Stayed in April 2024
Reviewed: 7 April 2024
Mark
United StatesRoom could have been cleaner. Lots of dust. Carpet was dirty. Couch was stained.
Location was great. Staff was friendly. Nice cooked to order breakfast.
Stayed in April 2024
Reviewed: 3 April 2024
Sims
United StatesThe rooms don’t have microwaves or refrigerators.
I love the waterfall. It makes the whole building feel like an oasis.
Stayed in March 2024
Reviewed: 1 April 2024
Loridarlin68
United StatesNothing it all was great
All was wonderful staff was great . Had dinner in hotel restaurant and was great
Stayed in March 2024
Reviewed: 18 March 2024
Todd
United StatesIt's a little spendy but worth the money in Fort Smith.
Great location with a great staff! The amenities were fantastic: the gym was fantastic, pool was good, restaurant on site, and a bar.
Stayed in March 2024
Reviewed: 10 March 2024
Boggs
United StatesNo microwave or mini fridge in room.
Food and customer service are outstanding!
Stayed in March 2024
Reviewed: 5 March 2024
Vicki
United StatesElevators were a bit slow. Huge crowd with only 2
Right next to the concert area.
Stayed in February 2024
Reviewed: 4 March 2024
Alex
HondurasThe breakfast was included but it was the same breakfast the whole week, they don’t even try to change it, and the buffet was not available unless there was a group visiting.
The staff was friendly, the rooms was clean and comfortable
Stayed in March 2024
Reviewed: 4 March 2024
Terry
United StatesRoom was not that clean. Parking was terrible for handicap.when checking in the cleark was not helpful on getting a roll in shower for my handicap wife, kinda rude
Staff friendly helpful and knowledgeable
Stayed in March 2024
Reviewed: 3 March 2024
Marie
United StatesTheir conditioner bottle hahaha so hard to use.
The staff were all wonderful hardworking employees. Seeing them showed me their work ethic and aside from unforeseen circumstances like fire alarms, that will not deter us from coming back and staying here because the people were absolutely wonderful, kind, and helpful on all fronts. Highly recommend especially because of the customer service. I really enjoyed the selection for the buffet as well that was included in my stay.
Stayed in March 2024
Reviewed: 20 February 2024
Courtney
United StatesThe front check in is right by the doors and it was so cold having to wait in line to get checked in. Check in started at 4pm, we arrived at 5pm and they told us the rooms were still being cleaned. We didn’t get a call until 8pm that our room was ready. I think the place needs a good deep clean. We sneezed the whole time there, I think from dust. We were a little disappointed there wasn’t a fridge in the room. Also I looked online and it said breakfast ended at 10am but when we got there at 9:28am they said it ended at 9:30am. The waitress was nice though and served us anyways. Also we had free breakfast included with our stay but I had to go to the front to get the info on this since they were trying to charge us. The breakfast food was terrible.
Stayed in February 2024
Reviewed: 18 February 2024
Darryl
United StatesNo meat substitute for pork. Please try and add turkey bacon or turkey Sauage.
Fresh
Stayed in February 2024
Reviewed: 13 February 2024
Sims
United StatesMy room didn’t have a mini fridge. I wasn’t expecting that. We had plans to chill some drinks and snacks.
It was so relaxing.
Stayed in February 2024
Reviewed: 13 February 2024
Bolin
United StatesOur room didn’t have a fridge or microwave
The room was nice and clean. The bed was very comfortable. The hotel is beautiful and there’s a restaurant and bar in the hotel.
Stayed in February 2024
Sibiu, Romania
Shanghai, China
Chieti, Italy
Apt, France
Rome, Italy
Fukuoka, Japan
Budapest, Hungary
Budapest, Hungary
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content