Nothing.

Great location, room was small but comfortable with good storage. Nice to have a window to the street which actually opened. Shower room good. Staff all very friendly, helpful and professional. I liked that reception was locked overnight and covered 24hrs.

Stayed in May 2024

Room quite small, though doable

Good location. Good price (for Manhattan). Cute hotel. Great helpful staff.

Stayed in May 2024

The only downside was that the rooftop bar wasn’t operating during our stay, but that wasn’t a big problem since we could still use de space and take whatever we would like to drink

Everything was perfect, the staff was really helpful and caring about all the details from the check in. The room was quite small but more than enough space for a couple. It was also great having a breakfast option on the property. Location was also great, just a few meters from a metro station and 10 minute walk from chelsea market.

Stayed in May 2024

Small and unique, nice staff, free coffee and pastry token

Stayed in May 2024

Bar on rooftop was closed and we were only told when we checked in.

Stayed in May 2024

Loved the location and design. Beds are confortable! And rooms are very practical. No noise in the room which is very rare in NYC.

Stayed in May 2024

Nothing really! The rooms are small but to be expected for New York. The roof terrace bar was closed due to the timing of our visit so not their fault, and we could still go up there to check out the view which we did for sunrise (would recommend!)

The location was amazing, you could see the Empire State Building from our window! The area is great and feels pretty safe, and the subway is 1 min walk away. The rooms are small but comfortable and nice, view was amazing. The staff were lovely, welcoming and so helpful.

Stayed in April 2024

Stylish, simple, great location, good bed and no noise

Stayed in May 2024

The room was extremely small for the price value paid. I was on the second floor and I believe right above the bar next door so I could hear people laugh loudly late at night (luckily I had my white noise machine with me). There's no breakfast included even in the high price I paid, but they did offer 1 bottle of water, 1 coffee, and 1 pastry in the morning with the token they gave me at check-in. When I booked, the facility fee was not disclosed in the payment so I ended up paying much more than I thought it would be. Better communication about that would be very helpful.

Really beautiful hotel, the room and especially the bathroom had a luxurious feel to them. Amazing toiletries. Very comfortable bed and warm blanket.

Stayed in May 2024

- The size of the room. I chose the Studio Queen and I'm glad I did because a smaller room would not have been comfortable for two. Although the room was well-appointed, it was smaller than I expected but definitely good enough for a short stay. - A bottle of water, pastry, and hot drink for two would have been appreciated in the morning :)"

- friendly and professional staff - Fast check-in - hotel and room cleanliness (daily housekeeping) - secure entry and always someone present at the reception. - a roof top - bottle of water, pastery and hot drink included every morning. - DS & Durga soap smelling so good!! - hotel location - checkout at 12PM (very rare)

Stayed in May 2024

The rooms are tiny! I know the expected for NYC but certainly the smallest room I’ve stayed in whilst being in the city. Fine for one person for a few days but for a couple it would be a squeeze. The roof terrace was also closed even though the weather was beautiful

Modern, great location, helpful staff

Stayed in April 2024

The AC in our room didn't really work. It said it was 68º the whole time but sometimes it was hot and muggy, sometimes it was like an ice cube. This made it a bit hot to sleep as there isn't really any other form of ventilation. We messed with the controls a lot to get it to work but it just didn't seem to respond to anything even though we had it set to 67º as cold as it would go. Also early check in is $100 regardless of whether or not there's a room available anyway, not a huge fan of the upcharge when others provide the same for free.

It was very clean, the hotel was in an incredible location and all things considered we really enjoyed the spot. There were lots of cafes and stores nearby along with easy access to the subway.

Stayed in May 2024

Good value for money!

Stayed in May 2024

The room is incredibly small, which would be manageable if the bed was differently placed. I could barely pass between bed and bathroom and we didn't have space for both our luggage.

Excellent location, friendly staff, nice addition the morning coffee and pastries.

Stayed in April 2024

nothing

location hotel staff style of hotel

Stayed in May 2024

Hidden fees of $28 + tax per day as something they call "resort fee". This is not a resort but a hotel with pretty standard room. When asked for explanation they said that this covers drip coffee at the reception (you get a button to exchange for a coffee and one pastry piece). This doesn't cover espresso type of coffee. I didn't use gym but AFAIK no other hotel in the area calls gym a resort. The fee was disclosed in a fine print which I overlooked when booking.

Location on a quiet street.

Stayed in April 2024

The position was perfect. The room not large but perfect for the standard of NY and it was very clean. Very recommended.

Stayed in May 2024

Our room was small, but always to be expected in a city! Our window was backed onto a wall so had no day light in the room

Loved the location, interiors and all of the staff. You also get daily tokens to get a free coffee, pastry and bottle of water every day!

Stayed in April 2024

The dark corridors.

The location of the Moore was great. The decor was stylish and the furnishing was of good quality. The room was small but was typical of New York.

Stayed in April 2024

Halls are very dark

Location and options of restaurants nearby

Stayed in March 2024

My favourite thing and the main reason for my positive review was the team - from the ladies at the reception to the cleaning team, they are extremely kind and welcoming

Stayed in April 2024

The design of the lobby, complimentary water, pastry, coffee or tea, contactless payment or virtual card payment.

Stayed in April 2024

The rooms are not particularly large and it would be nice to have a shelf to store the suitcase. I didn't like the fact that it's not transparent that the price you pay for the accommodation is not the end price and they charge you additional fees - especially if on the booking confirmation it is written "includes taxes and charges". That has to be stated more cleary from booking.com.

Very clean, rooms are cleaned daily. The accommodation has everything you need and is very cozy. I liked the charming entrance of the hotel. Top location - the metro station is a few minutes' walk away. Flatiron and Meatpacking can be easily reached on foot. They offer coffee and pastries in the mornings. The staff is very friendly and helpful.

Stayed in April 2024

It’s rare to find a hotel like this in New York. Everything was clean, new and elegant. Friendly and helpfully staff.

Stayed in April 2024