71 West 35th Street, New York, NY 10001, United States
#269 of 418 hotels in New York
Guests' ChoiceBased on 2507 hotel reviews
7.8Cleanliness
8.1
Comfort
8.2
Location
9.6
Facilities
7.4
Staff
8.1
Value for money
8.1
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 8 April 2024
Irina
GermanyThe room was very small for two people and too expensive for this size (I compare with other hotels of the same category and location).
The location was great, and it was possible to enjoy the view of the city from the roof. The room was clean. We stayed only one night so it's hard to say something more.
Stayed in April 2024
Reviewed: 7 April 2024
Judy
United KingdomBedding for the sofa bed had not been left and the person I called at Hosteeva was most unhelpful. Fortunately the concierge was able to sort. The sofa bed was not very comfortable.
Spotless, in excellent condition and a good location for sightseeing on foot. 24 hour concierge who was very helpful. Well equipped and everything in good order.
Stayed in March 2024
Reviewed: 6 April 2024
Esteban
Costa RicaThe entrance is a bit uncomfortable and public areas looked dated
Great location and value
Stayed in January 2024
Reviewed: 6 April 2024
Lee
United Kingdomlocation. staff
Stayed in April 2024
Reviewed: 5 April 2024
Awad
United KingdomWhen I open one of the lights in the bathroom they had loud noises,
Good location , the room size was good and the bed and the staff were lovely, you can keep your luggage when you check out but you have to pay 2$ each bag
Stayed in April 2024
Reviewed: 4 April 2024
Rebecca
United KingdomLimited in its offerings however for the price it had everything we would have expected.
Great location, friendly staff!
Stayed in March 2024
Reviewed: 3 April 2024
Mina
NorwayLocation is great! You Get what you pay for. Lower standard hotel with outdated style, but nice compared to the price. The bed was comfortable, big shower, and overall a big hotel room.
Stayed in April 2024
Reviewed: 2 April 2024
Liselott
ChileI had a small issue with a prepayment, but it got sorted out very quickly contacting the right people/e-mail.
The hotel is small, rooms are small but enough with comfortable beds, very good location.
Stayed in March 2024
Reviewed: 2 April 2024
Shay
CanadaIt was a little tired but still very clean
Fantastic location and very friendly staff
Stayed in March 2024
Reviewed: 1 April 2024
Tadhg
IrelandThe facilities are basic but rooms clean and good size. E just needed a place to rest our heads after busy days out and about.
The location is fantastic - just next to Macys and 20 minute walk max to a lot of things such as Boadway, Times Sq, One Summit, Empire State etc.
Stayed in March 2024
Reviewed: 31 March 2024
Ori
IsraelWe didn’t get the room we ordered, they didn’t won’t to help us and the shower was the worst
The location, the room was a good size with every day cleaning
Stayed in March 2024
Reviewed: 30 March 2024
Monica
United StatesNothing I can think of
Great location and staff. Not a bad place for the money
Stayed in March 2024
Reviewed: 30 March 2024
Michal
PolandThe entrance is a bit poorly marked, and the reception is tiny so, when more people are in the line it gets quite crowded quickly. I am grasping at straws but the TV could be more modern.
Really good place to stay in Manhattan. I chose this place mostly due to the location and price and it was worth it, compared to the more expensive options. It is relatively basic but comfortable for a few days stay.
Stayed in March 2024
Reviewed: 29 March 2024
Beth
United KingdomNo tea in rooms. Just coffee bags (1 each!)which aren’t great. Maids come around at 8.30 for room service when we were still in bed(after day 1 we put the DND sign out but then of course you miss the service) The vending machine wouldn’t work.
View of Empire State Building from bed! Amazing central location. Subway directly outside the hotel. Rooftop bar is a must visit. Spacious and clean room. Exactly what we needed for our visit. No resort fees, just security deposit.
Stayed in March 2024
Reviewed: 29 March 2024
Lynn
IrelandNo vending machine or place to get water at the hotel.
Perfect location to access all parts of Manhattan and Brooklyn. Subway right outside the hotel door. The beds were very comfortable and the shower was lovely. The rooms were clean and tidy!
Stayed in March 2024
Reviewed: 27 March 2024
Kaitlyn
United KingdomThe hotel is a little difficult to find as it does not have a sign at the front and has an entrance to a rooftop bar in front of the reception area, the room also didn't have a kettle/coffee machine but had coffee cups? not sure if you were meant to microwave it? But again, not the worst problems
Great hotel in a good location for sightseeing in New York, easily walkable and also right next to a subway station. The room had a great city view and was spacious with a desk and a couch in it, as well as a fridge and a microwave. The hotel was surrounded by shops and food options so easy to get supplies for the room as well as a bite to eat. Really would recommend staying here.
Stayed in March 2024
Reviewed: 27 March 2024
Wei-chin
TaiwanBreakfast was not included. Room was a bit small, although considering the location this was acceptable.
The hotel is within walking distance to the Empire State Building, Macy's, and also Penn Station.
Stayed in March 2024
Reviewed: 26 March 2024
Lee
United KingdomI had paid extra for a balcony room but on arrival they gave us a standard room. When we went back down and told them, they said there wasn't a balcony room available but then suddenly found one. The balcony room was disappointing because there was 6 foot high walls round it so we couldn't see down to the street. There was only one drinking glass in our two double bedded room. We asked for another but never got one.
Location is perfect. It's right in the middle of Manhatten. The beds were really comfortable and the room was clean and heating good.
Stayed in March 2024
Reviewed: 26 March 2024
Polinat
CanadaAs long as you treat this place as a place to sleep and no more, you'll be fine. But don't expect much more. For example, there was no coffee maker in the room. We got a one bed room, even though we were three and reserved a double bed room.
Unbeatable location! Super convenient and close to everything
Stayed in March 2024
Reviewed: 26 March 2024
Amber-jade
New ZealandTV old, didn’t work.
Great location, very comfy bed
Stayed in March 2024
Reviewed: 23 March 2024
Nikola
Icelandold style looking rooms, but had all we needed for a comfortable stay
great location, right next to a subway stop and very close to Penn Station (convenient for transport to/from Newark/JFK), many eateries around. Central, yet quiet enough to get decent sleep.
Stayed in March 2024
Reviewed: 21 March 2024
Viajera
PhilippinesThere wasn't really any lobby. There was just an assigned room that was converted to a waiting room. It can get crowded but at least there was a toilet. Also we booked the 3-person room. Unfortunately. the sofabed didn't have much support as a bed. It was better to sleep on it as a sofa.
The room was good, clean, and a good size for a room in the center of NYC. It was really accessible and walking distance from Times Square, Grand Central, and Empire State. We arrived early and thankfully, we were able to do early check-in. For the price we paid, it was worth it.
Stayed in February 2024
Reviewed: 20 March 2024
Daniel
IrelandRoom had no safe, no bedside light nor a switch for the one and only main light
Location, staff excellent
Stayed in March 2024
Reviewed: 20 March 2024
Nerijus
LithuaniaDuring this trip we stayed in 8 different hotels in East Coast, but this hotel had the softest towels. It does not seemed a big deal at that time, but I really appreciate that now. Location of this hotel is superb.
Stayed in February 2024
Reviewed: 20 March 2024
Faysal
LebanonLOBBY
LOCATION
Stayed in March 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content