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  5. Reviews of The Hermitage at Napeague

Reviews of The Hermitage at Napeague 3 stars

2148 Montauk Highway, Amagansett, NY 11930, United States

#2 of 5 hotels in Amagansett

Guests' Choice

Review score

Based on 57 hotel reviews

8.9

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    9.1

  • Location

    9.4

  • Facilities

    8.9

  • Staff

    8.4

  • Value for money

    8.5

  • Free WiFi

    10.0

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Showing 1 – 25

  • Reviewed: 5 June 2023

    10
    Everything was great.
    • Leisure trip
    • Couple
    • Apartment
    • Stayed 5 nights
    • Submitted via mobile

    Great room. AMAGANSETT Upper level ocean view. Room, 2 bedrooms, great amenities, quiet, king bed, great staff, 2 flat screen TVs, internet fine. Highly recommend.

    Stayed in June 2023

  • Reviewed: 4 May 2023

    9.0
    Great location!
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Very clean and high end. Will come back in the summer when the weather is better See

    Stayed in April 2023

  • Reviewed: 25 April 2023

    10
    Excellent place to stay
    • Leisure trip
    • People with friends
    • Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Well renovation was underway in some units so waking up to the sound of a tile saw wasn't ideal, but that has to be done at some point at any hotel so i cant really complain about that.

    Apartment was very clean and room service was done everyday , like the good old days !

    Stayed in April 2023

  • Reviewed: 22 April 2023

    9.0
    Restful off-season stay by the ocean.
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 3 nights
    • Submitted via mobile

    The apartment could use a bit more decor and kitchen tools for families that want to cook a meal. There was no bowl (for salads or side dishes, for ex), no baking pan, the knives need sharpening. The staff was responsive and brought us a bowl and a pan but it would have been nice to have them. The floors could use a better cleaning as well.

    Great location on the beach. You could see a sliver of the ocean from our apartment and there are other apartments with unobstructed ocean views. Great apartment layout with two bedrooms and an open living/kitchen/dining area. Super comfortable beds. Nice new bathrooms. Responsive staff.

    Stayed in April 2023

  • Reviewed: 21 April 2023

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Apartment
    • Stayed 1 night
    • Submitted via mobile

    I wanted an ocean view room...I waited for 30 minutes because the staff said I had to wait for the manager...but the manager didn't come...the staff said there was no ocean view room...no explanation was given

    Very nice ~~~

    Stayed in April 2023

  • Reviewed: 15 April 2023

    9.0
    it was a iff season when I stayed here and price is unbeatable. good to relax away frim i big crowd and super clean
    • Leisure trip
    • Couple
    • Apartment
    • Stayed 1 night
    • Submitted via mobile

    the bed needs an upgrade

    clean and spaciuos. it was renovated

    Stayed in April 2023

  • Reviewed: 28 November 2022

    9.0
    Neat and tidy stay that was well equipped
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    The large bed was not very comfortable for me although it may be comfortable for others. However, it did not detract from enjoying our stay.

    Neat and tidy and well equipped. Both bedrooms were comfortable with bathrooms close by. Living room/kitchen very comfortable and well equipped. tvs in every room.

    Stayed in November 2022

  • Reviewed: 19 November 2022

    10
    Wonderful Hermitage - Must Communicate Better
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment with Ocean View
    • Stayed 5 nights
    • Submitted via mobile

    Dining room chairs were uncomfortable.. Sofa could be updated Housekeeping was great, but we were concerned about our privacy.. We told them there was no need for their service (healthydistancing), but they entered the room anyway.. Hard to reach main desk; also their voicemail was full.. We wanted to stay an extra night, but couldn't reach them.. They responded 45 minutes after we left..

    View in room C06 was great Private beach ⛱️ 😎 Great food within minutes of the location

    Stayed in November 2022

  • Reviewed: 18 November 2022

    9.0
    Very nice
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment with Ocean View
    • Stayed 2 nights
    • Submitted via mobile

    The beds were too high. Couldn't get in with limited mobility. Had to sleep on the couch.

    Stayed in November 2022

  • Reviewed: 16 October 2022

    8.0
    views and whale sighting made up for the minor flaws
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    apt was a little run down - broken window, bulb missing, safety lock missing

    views - STUNNING

    Stayed in October 2022

  • Reviewed: 18 July 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment with Pool View
    • Stayed 4 nights
    • Submitted via mobile

    Close to the ocean 🌊

    Stayed in June 2022

  • Reviewed: 9 June 2022

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Two-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Spacious suite, very clean and good facilities. Very close to the beach with staff to help. Relaxing and peaceful.

    Stayed in June 2022

  • Reviewed: 1 June 2022

    9.0
    regardless of above issues we all enjoyed our stay and feel relaxed and comfortable at the hermitage
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment with Ocean View
    • Stayed 4 nights
    • Submitted via mobile

    only issues were the fact that the unit wasn’t prepared for guests. hot water in small shower wasn’t working properly and there was no mirror installed over sink. patio table wasn’t set up and needed assembling. there were outlets that were not working, devices weren’t charging. handles on windows were off. I felt these issues should have been resolved before the holiday weekend. I strongly suggest that an exhaust fan should be installed in the bigger bathroom as the paint was actually dripping down the wall and bubbling after a short shower .

    love the hermitage and return every year. the setting is beautiful and beach access is great. staff is always friendly and helpful.

    Stayed in May 2022

  • Reviewed: 7 May 2022

    10
    Nice wish it wasn’t so expensive would come out more often also need overnight choices
    • Leisure trip
    • Group
    • Two-Bedroom Apartment with Pool View
    • Stayed 2 nights
    • Submitted via mobile

    Prices were kind of high

    Place was clean and comfy

    Stayed in April 2022

  • Reviewed: 28 April 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Spacious, clean, quiet, great location

    Stayed in April 2022

  • Reviewed: 24 April 2022

    8.0
    clean and restful
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment with Ocean View
    • Stayed 3 nights

    other units were closer to the ocean

    nice view of the ocean

    Stayed in April 2022

  • Reviewed: 22 April 2022

    8.0
    Relaxing visit at a too Long Island location
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Excellent location, quiet and peaceful. Great accommodations, plenty of room, clean and well cared for.

    Stayed in April 2022

  • Reviewed: 21 April 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment with Ocean View
    • Stayed 2 nights
    • Submitted via mobile

    The fact that there was no washing or drying machine.

    Stayed in April 2022

  • Reviewed: 19 June 2021

    9.0
    Family getaway week
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 5 nights
    • Submitted via mobile

    The only thing I really didn’t understand why we could not rent movies at night, but the location and rooms were just what we needed.

    I loved that we could walk on beach go to room and then go out to pool , very easy when you have toddlers.

    Stayed in June 2021

  • Reviewed: 31 May 2021

    10
    Exceptional
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    The bed in the master was terrible. Went out and bought our own sheets and pillows to make it tolerable.

    Loved the property and the unit. Phenomenal location. Quiet and Relaxing. Amazingly helpful staff. Beautiful views. Oven access perfect. Will stay here again in a heartbeat!

    Stayed in May 2021

  • Reviewed: 29 May 2021

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment with Ocean View
    • Stayed 3 nights
    • Submitted via mobile

    Place was nice, location perfect, some repairs and updates would make it perfect.

    Location

    Stayed in May 2021

  • Reviewed: 20 March 2024

    1.0
    How can a resort just change your location without your consent
    • Leisure trip
    • Couple
    • Apartment
    • Stayed 1 night
    • Submitted via mobile

    They put us a windward shores in 2 bedroom ocean front . Yeah to bad the 2 bedroom was a loft with a spiraling staircase With 2 twin beds . The main bedroom was a full size bed. Now they can say all they want that’s a queen but I’m a 53 year old and that is NOT a queen ! So me and my husband had to sleep apart and I had to sleep in a twin bed 😤 .

    I was told the day before my reservation at 3pm via text that this property won’t be open so they just decided to put me at there sister property not “ would that be okay to move you to a different resort “ just told that’s were they are putting us !

    Stayed in March 2024

  • Reviewed: 6 November 2023

    7.0
    Beautiful but cold
    • Leisure trip
    • Group
    • Apartment
    • Stayed 1 night
    • Submitted via mobile

    The apartment was 57 degrees and the thermostat didn’t work, it was so cold all night!! I sent a message to the number that texted me when I checked in and nobody answered! The other guests in the group tried to call about the heat and nobody answered either!

    Stayed in November 2023

  • Reviewed: 5 December 2021

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment with Ocean View
    • Stayed 4 nights

    we paid for ocean view and really had the view on the neigbour's house. open hours of Office very limited.

    appartment nicely conceived, well furnished especially kitchen equipment

    Stayed in November 2021

Showing 1 – 25

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