Nothing

Loved the location and the whole vibe of the hotel. Great bar and restaurant and really friendly staff would definitely recommend.

Stayed in May 2024

Room was small for the price , no complimentary breakfast for a boutique hotel with 2 restaurants inside, Valet parking $75 a night outrageous.

Customer service, location, speakeasy lazybird downstairs

Stayed in May 2024

The Staff No breakfast Lack of supplies in the room (Safe, complimentary water, face tissues, etc)

The room cleanness and comfort

Stayed in April 2024

The room was tiny The quality of the sheets and comforter was poor - it was like paper. The rug in the room also seemed very old and the corner nearest the bathroom was peeling up quite a bit and was a tripping hazard The HVAC was SO loud, and was turning on and off constantly during the night

The staff were lovely The valet parking was easy and reasonably priced The location was great for what we were doing in the city (it's very close to top restaurants and in a beautiful and clean part of the city).

Stayed in April 2024

The view of the room

Everything was great! Service, beds, cleanness of the room.

Stayed in March 2024

No closet but price good Bedding was way too scented for my skin. And smell in room was overwhelming. Scent free detergent would be much appreciated.

Location Great style! Bars and restaurants

Stayed in March 2024

Loud club atmosphere at night.

Beautiful decor, great restaurants, comfortable room.

Stayed in March 2024

It's a party hotel and very, very loud on the weekends. I was having dinner with my daughter and the woman at the table next to us passed out in her food. Elevator always packed with people heading to the rooftop restaurant. There were always people two-deep at the bar at night and DJs in the lobby in the middle of the day. If this is what you're going for, you'll love it. But we could have used a break from the shouting drunks.

The hotel is great looking, modern, and in a terrific location.

Stayed in February 2024

We asked for housekeeping a couple of times and both were a little incomplete- towels were missing, cups not refreshed and we had a bedside lamp light out that we asked to be repaired and it never happened.

Love the staff, the location and the overall vibe of the hotel

Stayed in December 2023

Bed is not the most comfortable

friendly staff, free tea and water in rooms

Stayed in December 2023

Roof top

Stayed in July 2023

You have to request a daily room clean. Only seem to have beer in small cans, no bottle or draught Bar area while very cool, is quite noisy in the evening Hard to get a table at the restaurant as a hotel guest because its packed with non-hotel guests

Cool hotel, stylish decor. Bar and restaurant cool Lots of non-hotel guests in the bar, which adds atmosphere

Stayed in August 2023

A lot of staff often did not make eye contact or greet to say hello. There were a few gentlemen who often stood near Cira and would say hello. Front desk and valet staff often did not say hello which can present as unwelcoming.

Great location

Stayed in July 2023

The AC unit was right next to the bed. And it ran constantly. I had to buy ear plugs to fall asleep. There was no top sheet. The duvet was to hot. We requested a top sheet for the second night and slept well.

Location

Stayed in June 2023

really busy with people not staying at the hotel

cool common spaces, geeat location, nice rooms

Stayed in April 2023

We didn’t get to spend much time at the hotel as we had breakfast plans elsewhere. The lobby is beautiful, other patrons were very friendly, we knew about Lazybird and really wanted to go but were so tired by the time we got in. The room had everything you’d expect and was very clean. There were a few antiques to add to the atmosphere. We will definitely be back to celebrate anniversaries in the future!!

Stayed in March 2023

The bed was mushy and there was not a spot to open two suitcases. We put our tag on the door for the room to be cleaned and returned to a room not cleaned at the end of the day. We had to tell the front desk the following day and that worked. Our room was cleaned.

Breakfast at Circe was wonderful. The location was great.

Stayed in April 2023

Nothing.

Interesting area - more upmarket than my usual choices but worth a little extra to explore a part of Chicago I'd never been to before.

Stayed in March 2023

Room service / poor tidy / noisy air conditioning system

Prime location good vibes!

Stayed in March 2023

the restaurant downstairs can get very noisy. while you do not hear anything from the room, coming back from work to a very busy and noisy lobby may not be the most welcoming.

good location; rooms are functional.

Stayed in March 2023

Nothing

We stayed at The Hoxton Chicago for 4 nights for our first trip to Chicago. Great hotel with many facilities. Very good location in Fulton Market / West Loop area with many restaurants, bars and shops around. Easy to jump on the L train to go downtown / lake area etc etc. Restaurant and bar in the hotel are also very nice

Stayed in February 2023

Fun hotel to stay at but it was a little too expensive.

Stayed in December 2022

Rooms are a little tight, but are very manageable, and well appointed. No work area either, but that is made up for by the lounge areas in the lobby where I love to work.

The Hoxton is one of my GO TO hotels when staying in Chicago and always has a great "Vibe." I absolutely love the lobby/restaurant area, especially when it is decorate for the holidays. So Cozy! Breakfast is always delicious at Cira and with healthy options too.

Stayed in December 2022

parking was challenging on a Sunday evening

love the restaurants, location and the decor.

Stayed in October 2022