770 South Main Street, Canandaigua, NY 14424, United States
#3 of 13 hotels in Canandaigua
Guests' ChoiceBased on 83 hotel reviews
9.3Cleanliness
9.6
Comfort
9.6
Location
9.6
Facilities
9.5
Staff
9.5
Value for money
8.4
Free WiFi
10.0
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End of dialog contentReviewed: 12 April 2024
Darcie
United StatesDid not order room service due to expensive pricing, especially breakfast menu. Needs extra trashcan in bathroom
Welcome glass of wine, nightly s'more kit, staff was wonderful
Stayed in April 2024
Reviewed: 10 April 2024
Jason
United StatesOur balcony was on the north side of the North Cottage, meaning that we didn't have a very good view. The fitness center was a bit small and somewhat limited, especially with only a single bench.
Great area, very nice room, friendly staff, nice overall facility.
Stayed in April 2024
Reviewed: 29 January 2024
Bastian
United States-
We simply loved everything and will for sure come back!
Stayed in January 2024
Reviewed: 27 October 2023
Lynda
CanadaRoom was very nice and the grounds very nice as well with various fire pits Staff was able to upgrade our room to a wonder view lake view
Stayed in October 2023
Reviewed: 2 October 2023
Richard
United StatesExcellent hotel with great facilities and good service. Hope to be back!
Stayed in September 2023
Reviewed: 23 August 2023
Dan
Canadabed was low quality
great views, great facilities, nice staff, hotel design
Stayed in August 2023
Reviewed: 20 August 2023
Hennessy
United StatesIt was top notch, no complaints on the property.
Beautiful! Tastefully decorated!
Stayed in August 2023
Reviewed: 12 August 2023
Christina
CanadaPay to use kayaks and pattle boards
Exceptional property. Do not hesitate to book!
Stayed in August 2023
Reviewed: 11 August 2023
Elaine
United StatesUnable to contact the property. No one answers the phone for the Inn or the spa. Coffee line ridiculously long.
That is the only thing I didn’t like. The line to get coffee was so long and there was only one person at the counter. Many guests in line were complaining about the service. Why not have a self serve coffee decanter? The Rose Tavern and the Sand Bar restaurants were outstanding.
Stayed in August 2023
Reviewed: 23 July 2023
Pamela
United StatesPerfect in every way
Ambiance. Setting. Service. Every details was attended to from the moment you drive up
Stayed in June 2023
Reviewed: 17 July 2023
Morales
United StatesThe food was excellent
Stayed in July 2023
Reviewed: 13 July 2023
Kate
United StatesNothing really but could use more lounge chairs at the pool, few ppl were taking advantage of the very expensive daybeds.
Modern, beautiful, perfect aesthetic. Pool was fun for the whole family, very special to be in the pool on the lake.
Stayed in June 2023
Reviewed: 6 July 2023
Kimberlee
United StatesUnderstaffed. This hotel has so much potential but it took so long to be served in each and every dining facility. Enjoyed the Yoga and Stretch classes. Also, nice touch to present hotel guest with a glass of Champagne. Overall, a great experience.
Loved the setting of the hotel. Prime location! The landscaping and outdoor seating arrangements were very impressive. The interior of the hotel was detailed with top level finishes throughout! The rooms were spacious, very functional, and comfortable. Great decor throughout. Absolutely great potential for an extraordinary hotel.
Stayed in July 2023
Reviewed: 30 June 2023
Edith
United StatesAll good!
Beautiful surroundings!
Stayed in June 2023
Reviewed: 29 June 2023
Catherine
United StatesI would have preferred darker shades in the rooms and the dinner service at the Sand Bar was good, but not great.
The breakfast was wonderful and the facilities were well designed and appointed.
Stayed in June 2023
Reviewed: 26 June 2023
Robin
United StatesBeautiful Welcoming Clean Friendly
Easy access to alll ammenities
Stayed in June 2023
Reviewed: 24 June 2023
Holly
United StatesPrice
Location
Stayed in June 2023
Reviewed: 21 June 2023
Jay
United StatesThe Lake House on Canandaigua was a great surprise. The staff were amazing and catered to your every need in a timely manor. The Bellhop Mike was exceptional giving great advice about restaurants. The staff always had a smile. The room was very clean and most comfortable. We had a beautiful view of the lake and the pool. We will be coming back again in the future for sure.
Stayed in June 2023
Reviewed: 15 June 2023
Rachel
CanadaWe wish there was one more quick service/cafe option for food on the property for grab and go items throughout the day.
The property is stunning and the staff are incredibly kind and welcoming. The food was spectacular- the best steak we’ve ever had was at the Rose Tavern. Even on a rainy day, there was a ton of games to play in the library bar and enjoy a delicious cocktail.
Stayed in June 2023
Reviewed: 8 May 2023
Neelam
Canadathe rose tavern restaurant
the sandbar was closed so did not try. had breakfast and dinner at the rose tavern but was not to my satisfaction. the rest of the stay was amazing
Stayed in April 2023
Reviewed: 1 May 2023
Christine
United StatesThe rooms were clean and the staff were great! No complaints at all. We would definitely stay here again in the future.
Stayed in April 2023
Reviewed: 1 May 2023
Shelly
Canadathe restaurant experience was sub par at the Rose Tavern.
lovely facilities, clean, attentive staff, beautiful setting
Stayed in April 2023
Reviewed: 18 April 2023
Casey
United StatesI can’t think of anything that I didn’t like about the property.
It was clean with crisp white sheets, soft white towels and a beautiful bathroom!
Stayed in April 2023
Reviewed: 7 April 2023
Anne
United StatesDefinitely not mid-New York prices - more like New York City!
Terrific place. We went off season, cold! But the outdoor hot tub was inviting and the place is beautifully designed and run.
Stayed in February 2023
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